I can't say enough good things about Jeff and Island Exterminating. Just before we were about to leave our Westhampton Beach weekend house we realized that it wasn't one or two bees, but a whole bunch flying around and making our deck impossible to use. It was the weekend before Memorial Day. I called a different company, recommended by a neighbor, first. They couldn't come until the week after Memorial Day. No good - we wanted to be able to use our deck and yard Memorial Day Weekend. I called Island Exterminating, the first company listed here. Cathy answered the phone, heard the urgency in my voice and promised to locate Jeff. Turned out he was nearby and he arrived within minutes. He diagnosed the problem -- carpenter bees who were finding it cozy in the wood holding up our deck -- and meticulously went through, treating each knot and hole where they seemed to be. We departed, with him still working. We came back the next weekend and here some still were, which I realized only late Friday, leaving a message on the office phone. Jeff called me back right away and offered to come Saturday and re-treat, though he was booked up. Next thing I knew he had put his Friday dinner plans on hold to come re-treat even earlier. Super sweet guy. Told us that we need to paint the underside white gloss to make it unhospitable to the carpenter bees -- which we plan to do ASAP. Meanwhile, Saturday, there are still a couple of critters flying around -- apparently word spread between the bees that they would like it here. I'm lying by our pool and my daughter says -- look up. There is Jeff in the middle of Saturday afternoon, who had come by just to see how things were going bee-wise. There were still a couple buzzing around, Jeff grabbed his insecticide can and went after those varmints with everything he had. Jeff wouldn't rest until every visible bee was gone. He made me promise to check in in 2 weeks to see if there are still any bees coming by. Hopefully they won't, but either way -- Jeff's a keeper. His customer service is unparalleled. (I wish our pool guy was so responsive). And he only charged us for the first visit.Call Jeff for your exterminating needs - he's local, knowledgable, and won't rest until your pests are gone. read more