we were very very very pleased with our visit!…read more The hotel was SPOTLESS and modern, very nice design. The rooms were nice, well designed space, the best features: Microwave, refrigerator, and the soap and conditioner pumps in the shower(so you don't have to ask for five bottles every time you shower), lastly, the availability of baby cribs. The BEST service and what really made this Hotel stay the best was the breakfast. The availability of American foods like, French toast, pancakes, waffles, cereals, pastries, breads, etc was nice but having the Mexican breakfast buffet as well was amazing, chilaquiles, menudo, beans, eggs, etc. this was by far the best breakfast we've had at a hotel. The other half of the star, was the staff, constantly cleaning and taking away dirty plates. My family enjoyed the pool, but noticed there was other services also available, like a gym, laundry room, print center, They also have a 24/7 little store with snacks for purchase. The reception desk was also helpful. (This is where you get your towels for the pool). Next, the location of this hotel, was perfect. It's in a very nice Plaza, with high end restaurants and shops, and for some last night snacks (a 7/11 store). There is parking right in front of the hotel or underground. Lastly, to my embarrassment, about 30 mins after checking out, I realized I had forgotten an item in the room, I called the hotel to explain, and by the time I returned to the hotel, they had nicely packaged up the item and it was waiting for me at the front desk. The staff, the amenities, the food, and the rooms, were perfect. If all hotels are alike Fairfield Mexicali, Marriott has gained a loyal customer.

Our favorite hotel in Mexicali. Very clean and rooms are spacious. The staff is friendly and…read moreattentive. Their breakfast is delicious. Is well located with plenty of restaurants and shopping in the same plaza I do wish they had a bar in house.

I've stayed here several times now and it's always been great. The check in employees are always…read morefriendly and helpful. The rooms are spacious, clean, and the beds are comfortable. Room service is always on time and the food is delicious. Secure parking and security on the grounds.

Bed was comfortable, room was nice enough. Bathroom needed repair and updating. We were on the…read more"Select" floor, which is like a club level. Nice breakfast and cocktails/heavy apps, bottled water. Half the outlets didn't work. Had to unplug a lamp so I could charge my phone. The coffee maker didn't work. No robes in the room, just the empty hangers for them. Asked at the front desk for robes, they were very pleasant and agreed, however they never showed up. Enjoyed our balcony and view of the pretty pool.

I'm happy to say that I always keep having a great experience at this Holiday Inn Suites Express…read more Staff are really friendly, helpful and welcoming. They always greet you when you walk by the lobby. The rooms are always clean and tidy. The beds are so comfortable and the pillows are always so fluffy. We love sleeping on the comfy pillows and beds, we always wake up feeling so refreshed. The breakfast buffet is hot and delicious with a large verity of delicious dishes to choose from. The gym has all the exercise equipment you need for a good workout! I love using their elliptical machine or the bicycle. They have wipes to wipe down the machines and they also have hand towels to wipe your sweat off. They have complimentary water bottles! I really appreciate their hospitality! The pool is beautiful and clean. I like going in the pool during the summer. It's really nice and relaxing. Also the hotel is located inside a shopping plaza. There's several restaurants and shops you can walk to, it's super convenient and very nice.

Possibly the worst hotel customer service experience in... ever. I've been traveling…read moreinternationally since 1986. Yes, I'm old. Yes, I have a lot to base my review on. The hotel is in a decent location with several restaurants in walking distance. However, the front desk personnel can ruin the whole trip. These folks can't execute on the SIMPLEST things. I've stayed here about 5 times for work, and each time it's been a crap-shoot on whether I've actually been booked in a room with a microwave and fridge, as requested in my reservation. Not this time. No fridge, no microwave and no real coffee maker in the room, either. There is a one-cup contraption with coffee in a pouch. I have gone to the lengths of bringing my own coffee, filters and cream. As well as my own breakfast foods. But alas, I will make do with the fridge they brought into the room, but for some reason they can't seem to bring me a microwave as well. Nor an actual coffee maker. Amazing that in the 21st century it's so difficult to get actual customer service. I'd probably recommend you stay anywhere else, but here.

False Advertising. Terrible Management. Zero Accountability…read more We stayed at Cambria Hotel El Centro-Imperial from July 10-13, 2026 with more than 10 Little League families. It was, without question, one of the most frustrating hotel experiences we've had. We reserved a "Suite, 2 Queen Beds, Kitchen (Studio)" through Expedia before another family on our team. They booked the exact same room description through Expedia after we did and were assigned Room 201 a spacious "Suite, 2 Queen Beds, Kitchen (Studio)". Yet we were given Room 220--a standard-sized room with only a kitchenette. No one at check-in mentioned we were being placed in a different room than the one we reserved. The next day my friend stopped by our room and was shocked at the size difference. She said, "I thought we booked the same room. Come look at ours." And that's when we realized we had not received what we paid for. I requested to speak with someone in management and got the unfortunate experience of speaking with Sales Assistant Clarissa instead. She was rude, dismissive, and completely unprofessional. Rather than attempting to resolve the issue, she ended the conversation by telling me to "have the day you deserve." I then requested to speak with the General Manager Todd who was no better. He insisted that "suite," "studio," and "kitchenette" all mean the same thing, while also admitting he charges more for the Suite, 2 Queen Beds, Kitchen (Studio) "because he can." If they're all the same, why would the hotel charge different prices? When Clarissa claimed the hotel doesn't even have suites, I showed Todd a video of one inside his own hotel. He admitted he has been trying to get third-party booking sites to change the room descriptions because they are misleading. The more he contradicted himself, the more visibly nervous he became and he began sweating profusely. When I asked why the descriptions needed to be changed if they all meant the same thing, he then said he wasn't going to argue semantics. The primary issue was Todd's admission of being fully aware of the discrepancy yet refusing to make it right and still continuing to book rooms with the same misleading description. And the problems didn't stop there: * Multiple families had leaking air conditioners. * The indoor pool area's A/C wasn't working. While the temp in Imperial ranged from 105-113 during our entire stay. * The hotel sold breakfast vouchers advertising an all-you-can-eat pancake breakfast, yet they were out of pancake mix for our entire three-day stay. After getting nowhere with management, I disputed the charges with my credit card company because I do not believe we received the accommodation that was advertised and reserved. Cambria didn't just lose one customer--they lost the trust of an entire Little League community. If you're considering staying here, screenshot your reservation, verify your room before unpacking, and don't assume the room you booked is the room you'll receive. Better yet, take your hard earned money elsewhere!

I was very disappointed with our stay at the Cambria Hotel in Imperial, CA. Although the hotel…read moreappears to be brand new and advertises great amenities, our experience was far from what was promised. One of the biggest issues was the indoor pool area. Our family along with multiple families stayed in this hotel for a Little League Tournament. This hotel was chosen due to the distance between the two fields. (5 minutes from one and 23 minutes to the other one) In addition, there were many areas to eat outside nearby. Given Imperials high heat, one of the factors that played into booking with this hotel was the indoor pool and we were ecstatic for our kids. During our three-night stay, the air conditioning was not working, making it unbearably hot inside. I am talking HUMID, like a SAUNA inside the indoor pool area! It was disgusting and extremely uncomfortable for parents to try to watch their children swim. I reported this issue to hotel management multiple times throughout our stay, but no action was taken. The breakfast was also disappointing. The selection was already limited, and several of the advertised items were unavailable each morning. If you're counting on breakfast at the hotel, don't expect everything to be stocked. Cleanliness and maintenance were also major concerns. There were bugs throughout the pool area and in our hotel rooms. Our first room was a full suite with kitchen and immediately I noticed black bugs in the shower all over the ceiling. Our second room was a standard two queen bed with a kitchenette, and I found bugs in our shower and on the floors, and when I reported it to the supervisor, I was told that it was "normal." That response was unacceptable. To make matters worse, there were rat traps placed openly in the hallways, and some of them were filled with bugs, which was unpleasant to see. Our room's air conditioning unit was also leaking water across the floor, creating a safety hazard. We learned that several other families were experiencing the same issue with their AC units. I looked under the unit and saw old toothpick flosses from what I'm assuming previous guest under the AC unit and there was water leaking everywhere! Overall, this hotel is not what it is advertised to be. For newer property in Imperial, where reliable air conditioning is essential, the maintenance and upkeep were disappointing. Between the excessive heat in the pool area, the leaking AC, the bugs, the lack of breakfast availability, and management's failure to address our concerns, I would not stay here again and would not recommend this hotel to others. I would have to say not all management was dismissive, there was a night attendant that was very sweet and tried her best to accommodate several people at once who came to complain and her name was Amy. Other than that; and based on several parents' experiences trying to get assistance and the responses they received, I didn't even bother to speak to upper management.

Never really have anything to say about my hotel stays, but this one was exceptional. After a long…read moredrive, I was greeted with a beautiful smile by the front desk attendant, Sophia. Sophia made my night with her efficient check in, detailed information, and overall presence. I will definitely make it a point to stop here while traveling especially while Sophia is here.

I want to start by saying that I travel frequently and stay in hotels on a regular basis, and it…read moretakes a lot for me to leave a negative review. The staff throughout my stay was friendly, professional, and courteous. My concerns are with the condition and maintenance of the property. Our room (428) had a significant carpet beetle infestation. There were so many throughout the room that my family and I felt we needed to keep our shoes on at all times. The pool was also one of the dirtiest hotel pools I have encountered. When I asked if there was a pool net available, I was told the hotel did not have one on site. The front desk associate was kind enough to borrow a net from another Marriott, and I ended up cleaning the pool myself because she was the only employee working the front desk. Additionally, the elevator shook noticeably each time it reached a floor before the doors opened, which raised concerns about its condition. I understand the challenges that come with being understaffed, but after spending nearly $1,000 on my stay, I expected a higher standard of cleanliness and maintenance. I chose not to complain during my visit because the staff was doing their best, but I felt it was important to share this feedback so these issues can be addressed. I travel to El Centro regularly, but unfortunately this experience has led me to choose a different hotel for future visits, and I will be directing my team to do the same. Small investments in property upkeep and maintenance go a long way toward earning long-term customer loyalty.

This is the best place to rest and really relax. I was supposed go to another hotel but this ended…read moreup to be the best in Mexicali. I was suppressed the service here from everyone who helped put the luggage and music Gear. This was the first one to really take care of their customers to the best. They make your stay the best that it can ever be from the first time continues on over and over. I highly recommend this place just mention my name it and you will get the best service for you and who is staying with you.

The Best Western in Brawley used to be my go-to but I may be driving a little further out to stay…read moresomewhere nicer next time. Now check in was great. It was easy and the girl at the check in desk was great. Breakfast and the staff member who worked there were also great. And I will say the room was clean so cleaning crew was doing a good job because the issue was more maintenance than anything. The issue was that the room was so old and outdated and the non bed furniture in the room was pretty gross which is why the low score. As I said, all customer service was nice, the only exception was when we asked for 3 extra pillows but were told no, we had enough and only given 1. That did irritate me but I brushed it off (this was a few hours after check In, after we got back to our room after a funeral). We got the suite which is not in the hotel and is actually in a building near the hotel. It is a spacious room but it is sooo worn out. Pillars were rotting and peeling, the rug was dirty and the couch and chair with an ottoman were so disgusting, I was genuinely grossed out and didn't touch them. Additionally, the toilet had a hard time flushing and after leaving some water running in the sink while brushing my teeth, it clogged up a little. Overall, I will not stay here again.

Pool is closed for summer in the hottest place on earth. Showers have nearly no water pressure…read more Free Breakfast is REALLY not good. Coffee is really bad. Absolutely not worth the price; comparably-disappointing hotels are less than half the price. Not recommended. Don't fall for the "free breakfast".

Paint or clean the walls. Fix the air conditioner so it isn't loud and annoying. This is probably…read morethe worst hotel I've stayed at. Do yourself a favor and spend a lil extra. I'll take my own advice next time

Stayed here with my gentleman friend late, April 2023. It is a bit pricey for overall…read moreaccommodations and amenities. However, the male staff was very respectful, attentive, and courteous to both of us. The female staff is a bit grouchy and mostly only focuses on paying attention to the male guests. Our room was clean, and the overall stay was pleasant. They have 24-7 security, which gave us peace of mind. We got a little loud but it was not an issue. Our privacy was respected. We will definitely be returning this year for our little getaway.

I have been staying here for over 8 years. I come to meet with coworkers and some clients. Eight…read moreyears ago, I really enjoyed everything. The rooms were great, clean and they had a great bar. This last visit, my towels and sheets didn't look clean. Actually, the hand towel was dirty. The bar wasn't open. The place seemed very run down. One elevator wasn't working, some of the walls were torn up. I had to go back down to the person that checked me in because my key did not work the first time. I hope they turn things around again or I may have to start looking for somewhere else to stay.

Fuimos a las 6 de la tarde en un sabado a comer. Todo los que periamos de comer decian oh no lo…read moretenemos horita. Hasta los mic drinks y cerveza. Como un restaurante no puede tener casi nada y es un sabado y temprano. Estava Bien solo ahi. Oudimos hamburgers y sopa y en salad. Todo savia malo. La ensalada no se Mira a fresca. Tenia la lechuga muncho negro. A todos nos come so a doler la panda Bien feo. La Unica razon que fuimos porque una Amiga se estava quedando en El hotel y fuimos a verla. Pero nunca volveremos

Repeat do not stay here I repeat do not stay here. they will steal your shit if you ordered hotel…read moreservice and hotel room service do not stay here if you want your stuff stolen like I spent $1300 worth of clothes and I had all of those clothes stolen and discovered through throughout OfferUp. They are a shitty worth of a part of a hotel. This should not even be a hotel to begin with. This is more like a hotel where you pay good price and you get your shit stolen yeah I see everything on OfferUp that was mine to begin with, and I'll upload screenshots right now.

I was here about a month ago for a court trial. My room was sufficiently roomy and very clean with…read moreall the amenities, including 24-hr coffee in the lounge and room, breakfast buffet, wifi, and access to a printer. What made my stay even more enjoyable was the patience, exuberance, hospitality, friendliness, courtesy, and professionalism of Amanda who checked me in. Because of Amanda, I was able to print documents, and even buy a charger for my laptop from Best Buy which is right across the street! Amanda certainly went above and beyond my expectations. In fact, the court trial a month ago was continued to tomorrow, and I am writing this review in my room at the same hotel. And yes, Amanda checked me in again tonight, and seeing a friendly face, especially one as beautiful as hers, was indeed immensely comforting.