Initially I was really impressed with the overall experience during a 5 day stay and felt most of the staff were honest, transparent and had character and integrity ABOVE REPROACH! I met RABEB, Assistant General Manager, and she was vary helpful, kind and sincerely concerned our vacation stay was enjoyable and memorable. For 3 of the 5 Days this was the case! Sadly and Tragically, on Days 4 & 5 this turned out to be "FAKE" by another Assistant General Manager named ISABELLA." She betrayed my TRUST quickly by outright LIEING to me that I could re-enter the Gym/Sauna as I requested to take a quick photo for ideas for my home. I was SHOCKED & SURPRISED! Her Demeanor and Attitude instantly "FLIPPED" once I checked-out. I requested to store my luggage until 9 or 10PM, Isabella agreed. I didn't return until the next morning to retrieve my luggage and thanked her for the storage. I moved my luggage into the lobby while I was ordering a UBER Ride. However, for some unbeknownst reason[s] she became irrate when I requested to know if a room was available for another night. She stated I was NOT welcome back because the room had a "BAD SMELL." I informed her that I had requested to NOT have ANY ROOM SERVICES for the Five [5] days and should be commended for being a GREEN FRIENDLY CONSUMER, NOT BANNED! I was following their Corporate Policies to be a GREEN FRIENDLY PROPERTY yet I was now being treated like a CRIMINAL. As I awaiting for the UBER Vehicle, 3 men 'SNATCHED" ALL of my Luggages WITHOUT my Permission NOR Consent and physically moved them outside onto the sidewalk UNNATTENDED. ¡ UNPROFESSIONAL AND UNCONSCIONABLE BUSINESS PRACTICES BY ISABELLA!!! I advised Isabella I will be REMOVING the Hlowing 5 Star Review and Repkacing it with this 1 Star Review, SHE SIGHED AND LAUGHED! Unfortunately, this HOTEL is located in DISTRICT 10 which I was informed by several local Police Officer's is the worst DISTRICT in Vienna. NEEDLESS TO SAY: I CANNOT IN GOOD CONSCIENCE RECOMMEND THIS HOTEL TO ANYBODY DUE TO ISABELLA FABRICATING LIES AND ORDERED HER STAFF TO REMOVE MY LUGGAGE WITHOUT MY PERMISSION NOR CONSENT!!! ¿¿¿ATTENTION AMIR, General Manager: Why were we Treated so poorly by Isabella AND 3 of her Staff??? read more

Hotel Zeitgeist Vienna - 1 of 3 Men who quickly SNATCHED ALL my Luggages & DUMPED outside onto sidewalk UNNATTENDED!!! SHAMEFUL BUSINESS PRACTICES BY ISABELLA!!! - Hotels Near Me - Vienna, 9

The central location of this hotel is great. It is, as stated in other helpful reviews, a short 5 minute walk from the central train station (near signs for Gates 11-12) This is great to avoid having to arrange a ride. There is a mini-market next door to the hotel where you can get fruit, snacks, beverages, sandwiches, and hot food. Everything you might need for a meal (or other things) for a reasonable price. The hotel room was clean. I thought the carpet needed cleaning but perhaps there is a schedule for that. The single room was adequate for my stay. I like the temperature cold in summer months. It felt cold when I was up and about. Once I got into bed, it seems to go up automatically. Otherwise, breakfast was inviting and the stairs are open and very accessible allowing me to use them frequently. All in all, I enjoyed my quiet stay at this hotel and would stay here again. read more

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Two pros and four cons mean that the Zeitgeist earns 3 stars rather than 4. The pros: (1) The hotel is a five minute walk from the Hauptbahnhof, the main train station, where the airport trains run frequently. In Austria there's just no reason to rent a car. The trains are marvelous and they go everywhere. (2) Our room, a king suite, was comfortable, quiet, well-lit, and clean, and it had a mini-fridge that worked well. The cons: (1) The neighborhood around the hotel is rather plain and we did not see any appealing restaurants close by. It's a 10-minute walk to the U1 stop and then another 10-minute ride to the central part of Vienna. Next time we'll stay closer to the central ring but outside of the main tourist areas, perhaps in Neubau. (2) The breakfast is expensive, 25 Euros per person, and the breakfast room was very, very crowded, even in late September. You can walk to the grocery store a one minute walk down the street, Billa, and pick up breakfast things very cheaply. Or, alternatively, if you are out and about, look for a bakery and stock up for breakfast. We can recommend Öfferl Bio-Bäckerei, which is on Mariahilfer Straße. There are coffee and tea makers in the room. So, really, there's no reason to absorb that exorbitant charge for an OK breakfast where one is elbow to elbow with other people. Billa is closed on Sundays. (3) We asked to have the breakfast charged removed for our last morning at the hotel because we had an early departure. We made this request the afternoon before we departed and the clerk said, OK. But on the morning of our departure, a different clerk said, no, you can't reverse that charge, which amounted to 50 Euros for the two of us. (4) As far as we could tell, there is only one elevator. One evening there was a line of perhaps 15 people to take the elevator. We used the stairs, which are well lit and better than in most US hotels. But if you have heavy bags and are on an upper floor, you may have to queue for the elevator. read more

Really enjoyed my stay here. Taking the train in from Prague and leaving in 2 days to Budapest it was the perfect set up being a 2 minute walk from the main station. The hotel is very modern with a hipster vibe. Rooms were new and clean and if you look at the pics you will see the very cool patio with game and a badminton net. Bikes to rent for free and a fitness center make it a top choice. Great WiFi and a friendly staff with a lobby bar and restaurant. Would gladly stay here again. read more

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Please please don't book this hotel online, we paid for this sh...hole 5 months ago and got here at 7 pm and the front desk said sorry you don't have reservations!!! After showing her our reservation and bank statement , she said someone canceled your reservation!!!! Long story short after 1 hour of struggle they gave us a room which I wish we wouldn't get!!! It's smoking, handicap room in front of the elevator, the ac and wifi is not working and there are hundreds of holes in the carpet from the cigarette!!! It's 12am and I can't sleep because it's hot and smells like ashtray in here .... the worst experience ever, i am going to cancel my trip and leave vienna tomorrow, just hate this city at this moment . Update: we just talked to the mgr and he said sorry our carpet is dirty we will change it and our ac works like this !!! The bugs come from outside and some people smoke in the room we can't do anything and will charge you!!!so I just had a big fight with my husband because we're so frustrated and angry, we got another hotel and made sure it's a nice one for another 2nights but my vacation was ruined. read more

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Hipster vibe in Vienna. Very convenient to the huge new main train station and other transportation. Right near Belvederegarten but a little further from other tourists spots. Breakfast was fine, had the European version of A/C which was better than other hotels we found on our journeys. Never did ask them about craft beer offerings in the 'lokal' downstairs but good to know they were there. read more

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Worst hotel I have ever stayed in. Bad expensive food, unfriendly overworked and generally inexperienced seeming staff.