#disappointed #julianbride Full Wedding Planning in…read more2015/2016 Julian Amenth Wedding Events (abbreviated as JAWE in the following) was hired approx. 1.5 years prior church wedding (scheduled: 16-JUL-2016). Expectations: - Guidance and support during preparations - Contact of suppliers focusing on best price/performance ratio - Realization of ideas - Coordination and troubleshooting on wedding day Why JAWE? - Professional presentation; visuals available via social media and homepage - Initial experiences with our Filipino traditions - Appeared to be well structured - Word of mouth from couples who booked JAWE for "On the Day Coordination" What went wrong? - During planning phase: Our ideas seemed to be ridiculous, either JAWE would talk us out of it or ignored them completely. We felt as if we were not taken seriously. If JAWE could not provide a business partner out of its portfolio, we had to do the research ourselves instead. Dissatisfaction was communicated in Dec 2015. - JAWE made every effort with its business partners. Suppliers, which we selected, were treated with less effort. JAWE only recognizes its suppliers as professionals. We did our research and selected suppliers with expertise, one of them even honored with the Austrian Wedding Award. - Our homepage was set up by JAWE but in the end had to be managed by us. Distribution of the electronic "Save the Date" notifications to our guests were left to us, the client. - Our selected church was not even scouted by JAWE at the last meeting (5 days prior church wedding). This was indeed very disappointing. - With respect to coordinating the wedding day: missed church entrance of bride at the right time/Pokemon Go social media entry (instead of coordination in church and taking care of guests)/JAWE refused to distribute the church program or to support the entourage. JAWE assumed everyone participated in the rehearsal on the day before, which was not the case. JAWE did not participate in the rehearsal as we found out during the last meeting that this would have been charged additionally./JAWE was hardly to be found during agape and evening for our best man and maid of honor. JAWE's "On the day coordination" partner was present and showed efforts but did not know the details discussed with JAWE. We were never invited to a feedback meeting which JAWE usually performs with bridal couples. A written complaint was provided to JAWE. In response, we received flimsy excuses which did not correlate with the actual situation, e.g. transportation from church to agape was organized but due to traffic situation the bus could not stop for a very long time in front of the church. According to JAWE, the bus was booked for another appointment and therefore led to hectically urge the guests to the bus right after mass - some guests who left the church a little later were not able to get the lift. The bus company could not confirm the next appointment. One of our guests noticed a comment by JAWE arranging the departure even without guests. If it was not for one of our guests asking the bus driver to drive around and to pick up the rest of the guests then that might have happened. This situation clearly showed JAWE is not fit to work under stress. Coordination was partly taken over by other suppliers and guests. Due to emotional reasons we did not take further steps into a lengthy legal action. We neither received a price reduction offer nor was an apology ever expressed. What worked well? - Appointment organization for civil wedding - Test meal at caterer - Coordination with business partners (catering, location, photographer) Conclusion: If you have a limitless budget and no time for planning, individuality and personal choices are less important and you like to have a ready-made programme then JAWE is the right choice for you. JAWE will chose only known and costly suppliers managing themselves and not supervised by JAWE. In light of the personal time we had to invest, our research and support from our guests, which turned out to be necessary, JAWE as a supplier was a bad investment for us.