Desk clerk barely looked at us. No one said, "Welcome". I am elderly and no asked if I needed help with my luggage. The rooms were clean but barren. One desk chair and one side chair. Just a QR code for the hotel restaurant. There was a spa connected to the hotel but no information about it in the room or anywhere. It seemed as if none of the hotel employees had any hospitality training. The staff was not friendly. We checked out a day early and the desk clerk did not inquire as to why or whether we enjoyed our stay. The building was clean but the bed was made without mitered corners so when you opened it the whole thing came apart. It's in a great location and the town is sweet and friendly but it was a little depressing to be at the hotel. read more

We had our wedding block here at Hotel Winters. The rooms are nice and spacious, and the hotel is walking distance to all the great restaurants in downtown Winters. Special shoutout to Capri, the guest services manager, for accommodating our group! We had some additional rooms booked outside of the wedding block, and she kindly connected the stays so that our guests wouldn't have to check out during the middle of their stay. All the more thankful considering the hotel was at full capacity for the weekend. Will definitely be back! read more

LOCATION: Hotel Winters is a modern and upscale hotel located in cute downtown Winters. We decided to get away from city life during Valentine's Day weekend and brought our dog along. There are shops and restaurants right outside the hotel and within a couple blocks, making the location super convenient. Winters is a rural town, so there isn't much to do besides soaking in the small town atmosphere. You could always make a trip to nearby cities/towns. PARKING: There's no dedicated hotel parking, but there are public parking lots right behind the hotel and across the street, as well as street parking. AMENITIES: The hotel is dog-friendly, but it has a one-time pet fee of $75. The rooftop and fitness center were closed, but the spa seemed to be open. There is a restaurant attached to the hotel (Carboni's) which only opens for lunch and dinner, so unfortunately there was no breakfast option available within the hotel. Due to miscommunication from the restaurant, we were led to believe that they were not doing room service during Valentine's day weekend. We had to go through the trouble of finding dinner elsewhere one night, only to find out later they were indeed still doing room service. That was a big letdown for us, though we fault the restaurant more than the hotel for that. They had water bottle filling stations instead of providing water bottles. Ice is provided in bags in a fridge on the third floor, so no ice buckets needed. ROOM: The room was nice and modern. We stayed in the Winters King room, which was a larger room. It actually felt too big to the point that it kind of felt empty. Bathroom was large as well. Bed was comfy. Room came with a coffeemaker and fridge. I liked that the TV allowed us to cast from our phones. I experienced an allergic reaction to something during my stay here, but was not sure what I was reacting to...maybe the toiletries. The shower head's water pressure was pretty weak. Walls are thin. It was really easy to hear people talking outside in the halls or when neighbors were being a bit noisy. You can also hear the cars outside on the street. Luckily, our room faced the side street and not the main street so there weren't as many cars passing by. There were things that could've been better, but overall this was a nice modern hotel option to have in the area. read more

I stayed at Hotel Winters for two nights for a wedding event. Very clean place, in the lobby, hotel, and the rooms. The people working the front desk were nice when checking in and made the process very easy. My favorite part was the size of the room. I was in a basic double queen with a friend and I would say the room was probably 10' wider than a room at a larger, well known hotel. Bathroom had a modern look and was large and spacious as well. Hotel Winters is on the pricier side but definitely modern clean and comfortable stay for the town of Winters. read more

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Wonderful upscale hotel for a very reasonable price. Highlights: - Great location: in cute downtown Winters - Lovely lobby and interior - Big comfy beds - Nice shower - Sizeable fridge to chill bottles of wine or leftover foods - Rooftop bar: spacious area with cute lights, couches, and fire pits Lowlights: - Didn't quite know where to park Was pleasantly surprised at how nice it was and would stay here again. read more

Excellent on all levels! Customer service was kind, knowledgeable and helpful. Room was beautiful, clean and quiet. Checking in and out could not have been more easier. read more

From arriving to departure the staff was great. Hotel is immaculate as was the room. Decided to eat at Carboni's twice which is connected to the hotel and both meals were excellent. Great place to stay if you are heading up to that area. read more

My first time ever at this hotel and the experience was amazing from the service to the view! As soon as I got there, the Manger Capri, made me feel welcomed and comfortable! She answered all my questions and accommodations with eagerness and a smile! My room was very clean and didn't want to leave unless I had to go to work, that's how comfortable it was! Thank you Hotel Winters and staff for your generosity and will be back again! read more

This hotel is a charming boutique hotel that looks like a Tuscan mansion. The rooms are large, elegant, furnished beautifully and tastefully. The bathrooms are huge! Walk in shower with a rain shower head and a hand-held device. Very nice. The staff is helpful, very friendly and polite. We had breakfast at Carboni's ( the Italian restaurant attached to the lobby) very tasty. I highly recommend stopping at this hotel when you are going to the Wine Country or just headed down Highway 505. read more

Make sure to check your bill when you check out. They are not on top of their charges and will double charge you for your room. Then they will blame it on third party (Expedia) for the additional charges and say they can't see anything on their end. When I first checked in, they made the mistake of asking for $1,000 dollars for the incidental fee- which I corrected them and they fixed it. Second time around, they charged me 900 dollars for god knows what. I gave them a call and they said they are not sure because it was through Expedia but they went and gave us a refund... i still have a pending 800 dollars charge from them as well, which I will see if that goes through or not. Terrible! read more

The San Jose Mercury recently did a write up on the little town of Winters and with good reason! Great people, great wineries, and this amazing restored hotel! Once you step foot off the elevator to where the rooms are located you feel as though you have taken a step back in time. The beauty of the architecture is as if a little bit of France stopped by for a visit. The suites itself are extremely spacious leaving lots of room for ambitious kids. The details were very well thought out and it's definitely worth every penny for a stay. Wonderful staff, tasty food and drinks at the in house restaurant and the rooftop bar makes for sweet sunsets. When you stay make sure you make your way to nearby shops upon leaving but not before you grab some gelato on your way out! read more

My husband and I had a wonderful stay here for a baby-moon weekend! Room was comfortable and quiet (despite the hotel also hosting a wedding at the same time). They definitely lived up to their claims of being pet-friendly--everyone was extremely welcoming and accommodating of our dog, from lobby treats to the dog bowls provided in the room. Also wanted to shout out the staff for general friendliness/helpfulness. Easy parking and walking distance to everything in town. Would definitely recommend this place! read more

Hotel Winters - Our dog didn't want to leave! - Hotels Near Me - Winters, California

The Hotel Winter is lovely! We call it our staycation, since we only live 20 minutes away. Most of the time, the rooms are affordable and they often have a locals rate which is awesome. We have stayed in a king room and also a suite with a balcony, both super comfortable, beautifully appointed, fun claw foot tubs coupled with modern amenities. Both times the staff have acknowledged our anniversary and surprised us with treats or beverages, it's the little things that make a huge difference. We just love the furnishings in the room and around the hotel, they have these beautiful blue chairs, so velvety and soft, makes me swoon every-time I sit in or see one! In the summer months the lounge on the rooftop is open in the evenings and it's a wonderful place to have a cocktail and watch the sunset over Berryessa Gap. As far as other amenities, the gym is stellar and has lots of top notch new equipment which is awesome. The staff are all kind and helpful and do their best to make your stay wonderful. We love staying at the Hotel Winters, because we can go wine tasting and hop over and beer taste and grab a bite to eat here or there at the many delicious eateries in Winters and then just take the elevator home, it's the best! read more

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This place is not worth the price. After we unpacked for the 2 nights, we found that the AC/Heat unit did not work in our room so they had to move us to another room. We needed to repack and unpack again. The chair we had in the room we moved to was also very unstable while working on my laptop computer. At that point, I was too tired to complain about it. When we returned from a long night at a wedding, our room was not cleaned and the beds were not made. They did bring in new towels but our trash was not emptied and they were full. As far as amenities, they have a fridge but no microwave, and there is no coffee or breakfast offered in the lobby (besides the limited selection of coffee pods to make in your room), but there is a connecting restaurant to buy coffee or continental breakfast. Otherwise, you could go out in the town for a full breakfast. Also, there is no 24/7 room service like in other expensive hotels. We should have stayed at the Fairfield Hotel by Marriott, which is only 5 minutes away and at half the price with a complimentary full breakfast and an indoor pool (I lap swim 3 times a week). A few family members were staying there and loved it. Rooms include a fridge and microwave. So, next time it's the Fairfield. read more

Been there, love it! Bar is kicken it, room was ultra fab, drinks could just keep coming! read more

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We had a bad experience staying here. One, the TV didn't work and the staff said they had not been trained on how to fix the issues. Two, there were loud partiers in the courtyard below our room; the staff had a hard time getting them to quiet down and had to call the police (understand this might be somewhat outside of the staffs control, but still very irritating). At this point the hotel offered us a discount on our room due to the disruption. Three, those same partiers were staying on our floor and made noise in the hallway until pst midnight. We called desk staff and they were unable to help. Four, the walls are very thin and you can hear people in adjoining rooms. In this case I heard people throwing up into the wee hours of the morning from said partying. Then, five, and here's the kicker, right before 7am the hotel speakers started blaring Let's Get It Started by the Black Eyed Peas in the hallway. And I mean loud. No one answered the desk phone so I went down stairs to the front desk. The staff was somewhat sheepish about it, but didn't really apologize for it. When we checked out the staff didn't ask us how are stay was or offer us any apologies or further discounts. Summary: for $300 night I expect way better service and a better stay than I got. Some of the issues were somewhat beyond staff control - the party people - but experienced staff should be able to handle that so all hotel guests enjoy their stay. Overall our experience was terrible. read more

I hosted a birthday party for my Grandmother's 100th birthday. We had a about 120 guests. Emma and the Hotel staff were great to work with, and everyone at the party complimented the event. My grandmother noted it was one of the best days of her life. I really appreciate the straight foward nature working with Emma, and would highly recommend the venue for similar kind of events. read more

In the hotel managers response to my less that good stay and subsequent review; " As one can imagine opening a new Hotel there are kinks that needed to be worked out". I understand that. I do. BUT to charge your unsuspecting guests over $250/night to stay at a hotel that is still under construction with no usual/basic amenities...not even room service (that is if you could actually call out on the telephone to get it), I call that a total rip off! I asked for some sort of compensation (If I had gone through a travel website - I could have gotten the room for $199 - but even that would have been too high under the circumstances). You offered me a one night "staycation" at the hotel. WHAT?? No thank you. My bed at home is just as comfortable. My room is far more inviting and my "amenities" are far more available. BUYER BEWARE!! Advertised Hotel details: Free Wi-Fi WOW Parking NOPE. Unless you call street and Public parking areas Hotel parking. Business center ?? I wouldn't be surprised that it was not operational. Never saw one person using the computers there. Room service NOPE Restaurant NOPE Bar / lounge, Bartender Services NOPE Fitness Center with Gym / Workout Room NOPE Spa NOPE Restaurant NOPE Breakfast available - "Contenantal" only. Serve yourself in reception area. Gift shop NOPE. If there is one, I couldn't find it. Doorperson ?Doorperson? Is that someone who greets you at the door to help you with your bags that you schlepped in yourself? NOPE All-inclusive available Not sure what that even means. If you can imagine a barren hotel room with the usual; a bed(s), TV, chair, desk and dresser.....you have it. read more

The town of Winters deserves better. These reviews saying this is a gem of a property have to be staff or paid by the hotel. Hotel Winters is more turd than gem. There is no parking, no fitness center, no restaurant, no pool, no ice machines, and barely any service. And then we get to the rooms, don't let them fool you when they say the decor is minimal that is just their excuse for nothing being inside the rooms. With the exception of some showcase rooms they use to promote the property, the rooms are empty and without any amenities or decoration. Winters is a cute little town and deserves better than this sorry excuse for a hotel. It's super ironic that the property manager is named Guy Sell because that is all they are doing. Having a guy try to sell this sub par experience to people willing to pay way too much money. Do not be scammed by this property. There are plenty of other less expensive, more equipped options just outside of Winters. read more

Hotel Winters - This is NOT a pool. - Hotels Near Me - Winters, California

It was my anniversary and chose to stay here. At first, I booked a normal size king room. I later looked at their website and thought about upgrading to larger room with the claw style bathtub. I received an email from the hotel about possible upgrades and one of the options to do so was the bigger room with the claw style bathtubs. I called the hotel to upgrade. I spoke to a guy on the phone who said he didn't know how to upgrade my reservation. He told me to call back. I called back and spoke to a lady. She told me that she couldn't upgrade either and that I needed to open the email that was sent to me and use the link in the email upgrade. The upgrade was not specific on the cost. I called the hotel for clarification. Again, the same lady told me she didn't know and I would need to use the email link. I didn't want to lose the room as it was Labor Day weekend . It should an extra $300 which was basically double the price of the normal room. I asked the lady when I checked in to the hotel. She told me the extra charge was a security deposit that we will get back. She said the hotel is considered a luxury hotel and they charge a deposit. She totally lied to me, The hotel is very nice and close to everything. However, I was lied to and this over shadows everything to me.. I don't consider this a luxury hotel. They don't have a parking lot, valet, a pooll or bellhop's. read more

One night stay due to wedding event @Park Winters. Booked ahead. Quoted rate for single king room: $239. Entering the front lobby it's apparent they spent a bundle on refurbishing in a style that might kindly be described as 'sterile modern.' Then, the check-in experience. Front desk folks don't much like their jobs, and it shows(full stop) There are empty hand sanitizers at the elevators, carpet stains inside, and a mysterious smudge on the door. (if it's a multiple choice question, I'd check the 'vomit' box) Room itself was spacious and the bed was fine. But, again, 'sterile modern.' Out the door early and shortly thereafter am e-mailed an invoice for total charges: $272.46 including $28.68 "occupancy tax" and $4.78 "California assessment fee." Oh well, someone's gotta pay for 'Sterile Modern.' read more

I highly recommend this really nice upgraded hotel! But last year we stayed and they had super nice touches that kept us coming back. And now we were surprised that they don't give out their bottle of wine, Aveda products, and the hotel last year smelled so good like a spa! But this time none of that. We had complimentary glass of red blend, and the waterfall outside was wonderful as we sat and enjoyed our wine before meeting our group At carbones restaurant. That's a great restaurant plus the drinks are spot on. Cheers but please bring back the awesome aromas. Oh lastly is we check in four and that was late for us. But we get there's a shortage of help. Cheers read more

Lovely. Very clean and modern with a rural vibe. Everyone was so welcoming. The room are spacious and comfortable. I was here for a short stay, but I could see this being a great place for a spa weekend. Highly recommend. And- right in the middle of downtown Winters. Great restaurants all in walking distance. read more

Hotel Winters is almost 5 star. There are definitely aspects of the hotel that feel luxurious. From the interior lobby and stylish furniture to eclectic paintings by local renown artists hanging on the walls. But my recent experience made me feel like I was observing some growing pains and I feel that COVID has had some impact on them reaching their full potential. First, the good... -the hotel has a GREAT comfortable lobby and outdoor seating area. It's not rooftop (not sure how some photos are labeled as such? so don't expect a roof top view) -the rooms are super spacious with massive bathrooms and good lighting which I appreciate. The bed was so comfortable I didn't want to leave and they had a nice fridge to store drinks and cheese in -the AC is spot on in the summer! -the location is fantastic. Granted Winters is tiny but it's so close to food and shopping it's just nice to stay in a location where everything is 5 mins max to walk to -they are pet friendly (both a pro and a con) -while not a dedicated lot, parking is free(!!!) behind the hotel Now, the not so good... -the rooms feel like they are spacious but like they have too much space. I know, I know. But you know when you walk into a room but it feels empty? I think they may benefit from adding in a nice lounger or love seat to the room I was in. The single chair just looked out of place in the corner -they had multiple lamps but no bulbs! Hahahah. It was weird, and I'm sure an oversight but luckily we had the wired lighting that gave us illumination. I mentioned it on my way out but it seemed odd. -they also didn't complete or ran out of decor, as I had a bunch of hooks but nothing on the walls in my room. Not a big deal but weird-like the lamps! -they DO NOT have a pool. It's a water feature. Kind of like a fountain you're allowed to get into. But you can't (nor should you) swim in it. Just don't. You're a grown up. You can dip your feet, in which is nice. It's great for kids because it's like 2 feet tall. -they allow pets/dogs. This wouldn't be an issue except people think their annoying yapping asshole of a dog is well behaved enough to be left in their room alone. If your dog can't behave then leave them at home please. Otherwise I have to hear it barking like a psychopath while INSIDE my room trying to read a book. Apparently this creature caused enough problems the front desk was fielding numerous calls from the entire hall as I was speaking to the manager to move rooms. Their front desk service was good one day and mediocre the next. When I checked in, the woman on the afternoon/evening staff was great! Welcoming and very prompt in moving me to another room away from the yappy dog. She also helped my friend move to another room that she said smelled like cat or dog pee. On check out, another woman was super friendly and offered to help us with our bag even though we were parked right in front. The woman the next day after check in however was surly and not particularly friendly. Not sure if she was having a bad day but I decided not to let her bother me with her attitude that weekend. They have a restaurant (Carbonis) on-site which looks delicious. The downside is they close early at 9pm which means you can't have a late night cocktail on a Saturday night. They also have a small market but because it's closed early at 9pm no late night water or soda runs downstairs! There is no housekeeping or room service right now, so be prepared with snacks and make your own bed. Which really isn't a big deal and is standard for a lot of the major hotels as well right now. So be nice it's not their fault. I think if Hotel Winters manages some of the gaps in their environment and service they can be considered one of the nicest hotels in the area. They need to iron out some amenities (shuttle to wineries? Late night sundries for water or snacks?) but if you're looking for a place to recommend for anyone looking to visit Winters then they will enjoy the location and comfortable bed here. read more

Stunning! What a hidden gem you have here! Beautiful hotel lobby, great welcoming staff too. The rooms are beautiful and super clean! My wife who never walks barefoot in any hotel room just did that! That says a great deal! The area is great for a staycation! Great restaurants within seconds! If you are considering a retreat, please consider Hotel Winters! read more

The space and rooms are well created with the exception of lighting of the rooms. Each room is huge and oversized, so spacious that it needs some extra furniture for a standard room, krug coffee in room. Main issue is lack of lighting for the room as there aren't any central lights and only 2 lamps. In my friends suite, the chandelier os gorgeous but there's no switch to turn it on. Overall service from reception was lacking, website booking didn't work, communication to the spa to book à treatment using a promo that went woth the booking was not accomplished, the restaurant is awful. read more

Beautiful hotel, wonderful service providers as well. We came in so late from our flight and they made accommodations to our reservation anyways and it wasn't an issue for them and we greatly appreciated it. This place is full of surprises, a gym, a rooftop bar and a amazing Italian restaurant attached where I've enjoyed my breakfast this morning. Thoroughly impressed and first time I've felt relaxed in a while. Anytime I stay in this area I know where to go. Thank read more

Hotel Winters - Belgian waffle with fruit - Hotels Near Me - Winters, California

We booked a room on the third floor and it overlooks a waterfall- wall of water. The windows have white shutters and looking through them feels like a European vacation with a stop in Prague. Everything is spotless. We had dinner and drinks in the hotel restaurant- Carboni's and it was great; priced competitively with the other restaurants in town. We enjoyed gelato from the gelato bar and rested at the patio area and the rooftop bar. The rooftop bar is amazing and it gave the night a secluded and special feel. The shower was exceptional. Water pressure was robust and the shower was roomy! While the window treatments were European, the shower was more like Texas. I loved everything about it. read more

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We had a wonderful stay here! The staff were really helpful and the grounds & rooms were super clean and tastefully decorated. Our room was huge, enough space for my husband and I to do yoga in it! It was so relaxing getting a treatment at the spa, and walking downstairs for meals. Pasta dinner at Carboni's was very tasty! It's a great little getaway where you don't need to drive anywhere once you arrive. read more

Booked one night here for a little staycation and it was just perfect! The room and bathroom were both very nice. Our room had a view of the court yard and the sound of the fountain from our window was lovely. (The only downside to the room that we stayed in was poor lighting). We walked up the street to Putah Creek Cafe for some takeout and spent the rest of the evening in our room watching movies! The TVs are compatible for streaming from your phone, but they also have a lot of good channels as well! Right now they have a promotion where you get a bottle of wine, a $25 meal voucher to their restaurant and a 2pm checkout time for booking anytime between now and March! Definitely recommend!! read more

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Wonderful hotel , we enjoyed staying over night and really enjoyed attending the "Cocktails and Conjuring" show presented by the famous magician Larry Wilson. If he's appearing there, definitely go see him, astounding and fun! read more

For the price, on top of how nice this place seems, you would think they'd off the basic amenities....Nope. My room was a single king bed but there was not microwave. The tiny little Keurig coffee maker didn't work and the worst part was that there was no breakfast offered at the hotel. The only "breakfast" option you have is the sad little barista bar in the restaurant. All they offer are some scant coffee options and some pastries... That's it. Very disappointed... I would not spend the money for this place if you were here for work. Over priced and did not live up to the reviews. read more

Don't be fooled by this hotel and their online photos. I stayed here with my mom last week when we were in town for a wedding. They don't seem ready to be open for business. Basic things were missing and they were very disorganized. On social media the property uses selected rooms to falsely represent what the property looks like. When I submitted questions about this on Instagram they blocked me as a result. It's clear they know there are issues and people are dissatisfied but they are choosing to hide and ignore these concerns rather then face them head on. Spare yourself the drama and find another place to spend the night and don't pay premium prices for an unsatisfactory stay. Bring on the templated reply from the social media manager... read more

Hotel Winters - you'd believe this property has a pool right? They do not, it's a water fountain, not a pool. - Hotels Near Me - Winters, California

We recently stayed at Hotel Winters and had an amazing experience. First of all, it is located in a charming town of historical buildings with nice restaurants and shops. We were pleasantly surprised with the farmers market just downstairs of the hotel on Sunday as well. When we arrived, we were greeted with a glass of wine and a friendly welcome. The rooms were spacious and well appointed. We enjoyed using the gym with all new/clean equipment, and loved that the hotel is connected to a nice restaurant and barista. We highly recommend this hotel, and can't wait to go back soon. read more

Absolutely stunning! Large beautiful rooms, brand new bathrooms and linens. Tall ceilings and architectural detail. Seriously worth the drive from Sscramento. Quaint little town surrounding the hotel. A gem in Winters. read more

Hotel Winters - Hotels Near Me - Winters, California

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Hotel Winters exceeded all my expectations! Though I was traveling for business, it felt like I was at a resort! My room was spacious and clean and just felt so luxurious. The staff was absolutely wonderful from checking me in, quickly answering any questions, providing recommendations, and possibly allowing for the smoothest checkout ever. I couldn't have asked for a better stay at Hotel Winters. read more

Stars are excellent and service at the restaurant inside the hotel was wonderful. The staff was great friendly and on the ball. We ordered pizza and and drinks and they are friendly and delicious. read more

I surprised my husband with birthday night reservations at this recently redesigned and remodeled historic hotel in the tiny town of Winters, CA. The street and front door facades take you back 150 years with the insides modern and beautiful. The staff were friendly and professional. Our Winters King room was spacious and included a lounge chair, desk area, wardrobe with white robes and an enormous bath with both a rain shower head and a hand-held shower. One star off for their in-house restaurant, Carboni's where we had a bad experience with the bday party, primarily impossible communication as no one EVER answers the telephone. Otherwise, we will return to Hotel Winters for our local getaways as we live just 30 minutes away in Davis. Winters itself makes you feel you are in another era! read more

My husband and I had the opportunity to stay at Hotel Winters for a wedding we were attending. I was so impressed with the customer service of the staff, cleanliness, amenities and our room. This was one of the most comfortable beds I have ever slept in at a hotel! This is a beautiful hotel and I highly recommend staying here if you are ever in the area and looking for a place to stay. read more

My wife and I stayed here last night. Beautiful property with large rooms, high ceilings and spacious lobby and courtyard spaces. Staff was very welcoming and competent. A great base for enjoying Winters. I think the pricing is reasonable for a new property. We'll be back for another 'staycation' read more