This is a very basic hotel which is fine with me. I do NOT hang out or chill at a hotel unless its…read moreall inclusive. Since this hotel was free and shown to be centrally located for me it was a no brainer. But that's me! There are a fair number of outlets appropriately placed in the room along with a desk, refrigerator and enough storage for your clothing. For the most part you have space to keep you from bumping into your neighbor unless you want to. Here you get what a low budget hotel offers or should offer, a clean room with a clean bathroom. That's exactly what I got and I'm fine with that! The hotel is close to almost everything, Termini Station, Fountains, church's etc. it is also one block from the Repubblica Station that takes you one block from the Vatican. Inside the staff is friendly and helpful. They offer maps and great suggestions. There is breakfast for 4 Euros per day, I did not take advantage of that. Breakfast has cereal, hot or cold fruit, croissants, pastries with a variety of teas and hot coffee. This is eaten in a common area that you have walk through to get to most rooms. I had room 6, a twin and a Queen. My twin was comfortable however the queen was two twins pushed together all of which seemed to be cots. Again my twin was very comfortable. Would I tell my Yelp 'friends' to try this hotel? Yes if you can accept cheap, clean but very basic!

My wife and I stayed here for 6 days in June 2015. We enjoyed every moment of our stay…read more OWNER and STAFF The owner and the staff demonstrated excellent customer service. Never once were they rude. The directions to the B&B were very detailed and easy to follow. LOCATION The location is ideal. Several buses run from the front of the hotel. Metro Repubblica (A Line) is at the corner of the street (3 minute walk). There are many restaurants, places to shop for clothing, and many other interesting outlets to explore nearby. ROOM The rooms vary from one to the other. I will review the one we had. The room was clean and we had a private bathroom. The restroom was fully stocked with shampoo and towels. The room had a good air conditioning unit that kept our room as cold as we needed it to be. There was a lockbox that we used to keep our valuables safe. They also had free WIFI. The WIFI was not very strong and I had a connection about 60% of the time. That was a little frustrating. BREAKFAST Breakfast is served from 7:30 - 10:00a. The breakfast room had a coffee machine that made more that 5 different types of coffee. The hotel served large croissants stuffed with chocolate. They also had cereals, toast, and yogurt to eat. We were very satisfied with the breakfast.

This hotel is in the heart of the Monti district which sits close to the forum and Colosseum…read more Lots of restaurants, pizzeria, gelato and bars are nearby. It's a great location. The hotel is undergoing renovation but temporary walls keep us away from the construction which is very nice. Their dishes rooms are very big and elegant compared to most European hotel standards. The bathroom were very spacious and bright. The staff here speaks several languages and are very friendly. They took care of all my special requests. The restaurant downstairs offers a great breakfast buffet that is very enjoyable. We loved this hotel very much.

We thoroughly enjoyed our stay at the Hotel Palatino. Our room overlooking the Via Cavour was…read morespacious and beautifully decorated. All systems in the room worked well. We felt safe and secure. Daily room cleaning also included turndown service and replenishment of complimentary bottles of water. Check-in and out was uncomplicated with this multilingual staff who were always helpful and informative. The hotel's restaurant serves a wonderfully broad selection on it breakfast buffet. The hotel's central location, just minutes from the Colosseum and other major sites, makes it a perfect place to stay while visiting Rome.

We stayed here our one night in Rome before heading on a cruise. We stayed because the brand and…read moreonline it appeared to be a new hotel. It is not new but a refurbished hotel. I'm spacing on the hotel's former Am. brand. Once you get to the floors it is evident that either this hotel it not new or it is still under construction. Honestly the hotel should have delayed opening until they finished repairs. It looks bad and makes you frustrated that you paid top dollar for a 1/2 done hotel. The hotel is convenient to the train stop and I wish we had known because we would of taken the train from the airport (instead of being scammed by the taxi drivers to bring our small group). We did ride the train everywhere else since the stop is right outside the hotel. Very convenient. We did not purchase the breakfast package but had breakfast upon our arrival the first day. It was 20$ euros and was NOT worth it. Find somewhere else to eat and thank me later. Now for the positive, the front desk clerks were very friendly and helpful. We received an amazing dinner recommendation for a restaurant down the street and around the corner. The BEST seafood! Along with the recommendation, she called to ensure the restaurant was accessible to a mobility scooter (there was a small step but the owner was at the door waiting on us to help lift our mobility scooter). Overall, the hotel was sufficient for 1 night but honestly cost wise not worth it at over $300 (US) a night.

Our 2-night stay went well. The room was clean and decently sized. The shower was small and a…read morelittle confusing at first, but it worked. Two bottles of water were provided. Check-in and checkout were seamless. The location was great. The metro stop was steps from the front door and we took it first thing in the morning to the Vatican and then were able to walk back through all the main Roman sites back to the hotel over the course of a long day. On our final day it was a quick one stop metro ride over to the Rome Termini train station. Overall, I would stay here again as we didn't have any issues and it was a considerably better deal than many other hotels a bit closer to the main sites.

Amazing hotel in the heart of Rome. We got a room at a reasonable rate or so I thought. But to my…read moresurprise it turned out to be an excellent rate for what we got. In looking for hotels I looked at lots. Even played with looking at th 4 Seasons. What I noticed is that the floor plan of the Rome Times and 4 Seasons rooms were almost identical however the cost was less than 1/5th the cost of the 4 Seasons. Having stayed in a 4 Seasons I would say the service we received at the RT was on par. They also had a breakfast buffet for $25 or 20 euros that was excellent eggs, bacon pastries, fresh fruit, and so much more. I love getting freshly made Americanos or expresses on demand. The room was comfortable with refrigerator, kureg style cfee maker, ironing board and iron, safe etc all toiletries were provided. The bed was firm and the pillows soft. The AC was a plus as temperatures were around 100 degrees F. This is a great choice because you are within blocks of all the major tourist attractions.

This was where we stayed for our Roman adventure, and I couldnt be happier. It is located near…read morealmost all of the major attractions, so we could walk almost everywhere. There are many restaurants nearby as well. The room was beautiful, with many amenities, a comfy bed, and huge windows that opened up to let in some of that wonderful fresh air. The staff were outstanding! Helpful and all extremely pleasant. The restaurant was really nice. We ate dinner there our first night and we had breakfast there two of the days we stayed. The breakfast is a little confusing, as you can pay in advance for the buffet, or pay the day of, or you can order off the menu. It wasnt all clear at first how that worked. The whole hotel is really nice and clean, very well decorated, and I also enjoyed the nice covered patio for the smokers.

Loved our stay at the Relais Fontana di Trevi. Cute spot right next to the Trevi fountain, within…read morethe steps of Rome. A bustling street below, so you can have the windows open and enjoy the energy as you are drifting to sleep. A rooftop bar below, and tons of dining options nearby!

Very convenient location by the Trevi fountain however a highly populated area makes it hard to get…read morearound especially during peak times. The hotels elevator did not work so we carried our luggage up the small stairway the hotel had. Our room was nice size and very clean. Hairdryer in room was broken and had to get new one and the water in shower would randomly get super hot or cold while in it. Did not have a view of the fountain and the rooftop bar was very expensive (18 euros for a beer) so I think you pay more for the area than anything else.

Service at the front desk was excellent. Restaurant inside for dinner was excellent! Service by…read moreRoberto- very attentive, carbonara, pizza margarita... everything was excellent.

The NH Collection is o d if the local upscale hotels in Rome. This specific location I found to be…read morethe most centered to transportation and some walkable restaurants. Most, not all of the staff that works here is fairly friendly, and they embrace the tourists. By European standards, this is a five star hotel. Based on amenities, not only in the rooms, but also the amenities within the hotel, I can see how European's would feel that way. The reality is that this is closer to a four star experience at the most. We were given a fairly spacious room, with a lovely living area, and the bathroom was absolutely huge. My picture doesn't depict the true size, based on my experience, the bathroom was super spacious. The bathroom included a bidet, a tub/shower , and they offered plenty of towels. The mini bar/mini fridge in the living area was a nice out of touch. Housekeeping apparently unplugged everything when guests are not using the room. The beds were fairly comfortable, but nothing to necessarily write home about. The entire living quarters was absolutely spotless and clean, and they offer daily housekeeping. We found this location to be one of the best in terms of it, being fairly close to a variety of local transportation, and some of the neighborhood. Restaurants offered some pretty delicious food choices. All from places that ironically did not necessarily show up on yelp. This definitely was a five star in terms of cost, so buyer, beware. If for some reason you end up, renting a car and driving, this would not be the hotel that I would suggest. Parking at this location, as well as, at many places in and around Rome, just do not offer parking accommodations. Travelers tip: you really don't need to rent a car while you're in Rome. Transportation is plentiful whether you decide you want to take the train, buses, or a car service. Enjoy your time there seeing things, rather than driving!

The hotel's restrictive policies made the stay feel uncomfortable and overly monitored rather than…read morewelcoming. Lack of privacy: Staff were frequently stationed outside the rooms and closely monitored guests throughout the property, including during rooftop breakfast. This felt intrusive, and most staff members were not particularly warm or welcoming. Payment and guest policies: Dining was charged to the room, yet a credit card was still requested at checkout. Visitors were also required to show a passport and pay an additional fee. Departure service: There was no help with luggage or arranging transportation. I waited about 25 minutes for a taxi without an offer of assistance or even water. There was also a persistent moldy plumbing odor. For approximately €500 per night, I expected far better service and would not stay here again.

Perfect location, very attentive employees, beautiful, spacious room, very comfortable bed to…read morecollapse into after a hellish day flying on a buddy pass in peasant class, and a delicious breakfast on the terrace in the morning. What else does one need?

Man I don't know. This hotel seems over inflated from a few good reviews. I am currently lying in…read morethe bed writing this with a very stiff neck. I want to preface this by stating that I am pretty young, late 20s. I may have started to get a feel for the finer things. However, I am pretty disappointed in this hotel for MANY reasons. First of all, the mattress. If you don't like hard mattresses (I do not), then DO NOT stay here. This has to be the hardest mattress I have ever slept on. Period. And last time I came to Rome I slept on a pull out couch. The pillows are thin. I woke up after sleeping for four hours each night I was here and am in a lot of pain. I never have sleep issues and ALWAYS can sleep through the night My next qualm is the hotel key. They give you this actual key, no hotel cards, with a giant bronze curtain tassel. The thing weighs a ton and they tell you to leave your key with them because it costs a lot to replace. Guys, it is 2024, almost 2025. Never in my entire life was I ever handed a house key at a hotel and told to leave the key. I did not like that. The staff didn't remember what room we stayed in and had to be reminded. That key is how you turned the lights on in your room. All of the light switches are based all over the room with the majority of them on one side of the bed which controlled the bathroom lights as well. A very silly design. The robes that were offered were these girly, thin little robes with tassels at the end. I was imagining a poor man that just wanted to get into a robe and this is the sad option he would be given. Next, I don't expect to always be honored, but our only request, which was to check in early as we landed around 8:30 am and had been traveling for over 24 hours. They said they would try to accommodate us, but they did not let us check in until 3 pm, which is when we had a food tour scheduled. I did not actually get into this hotel until after 7 pm. Wearing my airplane clothes and no shower, we were forced to go out. They offered us to freshen up in their restrooms in the basement, but it was incredibly dark and cramped. When we finally arrived to the room and I went to shower, the shower was clogged and the water instantly rose in the open, standing shower. Breakfast was an extra 22 euros pp. don't bother it's cheaper around the corner for around 20 euros TOTAL. I will say there was some lovely staff. But the management and buying of this hotel is absolutely terrible. The location is lovely as it is slightly less touristy than staying near some of the larger attractions. There is an overall hotel vibe that I liked but it's hard to see past it when my body hurts from sleeping here for only two nights. I feel this hotel tried their hardest to be "different", while doing way too much and sacrificing the comfort of their guests.

We stayed two nights and would return in a heartbeat. Chapter Roma is wonderful in many ways, but…read moreperhaps its best attribute is the staff. The concierge/front desk was excellent, providing fantastic culinary recommendations and city-specific advice at all hours. Our room was spotless, as were the common spaces we enjoyed (including a great attacher cafe). For non-Italian speakers, no worries, everyone spoke English fluently.