Review - Palazzo Manfredi
Warning: safety concerns for families and solo travelers.
This was our second stay at the Palazzo Manfredi and, unfortunately, this visit was marred by a serious criminal incident. Upon arrival at the property, we noticed that the neighborhood appeared to have deteriorated. Many buildings were now defaced with graffiti and suspicious-looking groups lingered around the hotel property. The day before the incident, we became concerned that an individual was following us back to the hotel. When we tried to confront him, he quickly got into a car waiting outside the hotel. The next day, shortly after we had exited the hotel, what appeared to be the same person, now accompanied by a larger group, followed us again. Eventually, this group surrounded my son and assaulted him by ripping a necklace off his neck. Minutes later, when we tried to enlist help, my son was accosted by some of his initial assailants who tried to force him into a car. In the ensuing confrontation, and in trying to protect my children, I fell and suffered multiple fractures to my left arm, requiring emergency medical treatment in Rome and later major surgery in the U.S.
In the immediate aftermath of my injury, hotel management was difficult to reach in a timely manner and, once we finally were able to connect, offered little logistical or practical support. Before and during the stay, hotel management or staff provided no warnings about crime in the immediate or general area. Thereafter, they refused a refund, stating in substance that off-property incidents were not their responsibility.
Given the many choices of lodging in Rome, travelers would be wise to book different properties. In my opinion, the hotel's management practices, lack of security, and the apparent rash of street crime in the general vicinity of the hotel may put guests at risk. read more