I stayed here on the last week of August for my own little Roman Holiday and getaway. Very friendly staff. I had no trouble communicating since they spoke English. I arrived hours earlier than the check in time, but they let me keep my belongings in a storage closet and gave me some space to let me freshen up, change, and put on some makeup. The rooms and facilities are clean. They allowed me to check out late at noon so I could gather my bearings when checking out. They call a taxi for you at your request. They have free breakfast served from 7 to 10, and although I showed up one day at 9:30 am, it was still full and fresh looking in the display as if it hadn't already been picked clean. Outstanding customer service. I would highly recommend. It may not be in a posher more touristy neighborhood in comparison to the other hotels, but there are stores around, and its easy access to wherever you would like to go! I would come back here if I were to do a repeat visit to Rome! Thank you so much for your hospitality! read more