The rooms in this hotel are nice and you are nicely situated a close distance to many nearby tourist attractions. The train station Termini is just a couple of blocks over which is good you want to utilize the train station. Otherwise, it does get a little skittish in the immediate train station area. Fortunately, this hotel and others in the area keep a very close watch of their areas and maintain a sense of excellent security. I did not dig into the history of the hotel, but it does seem to have some historical significance. How would I draw this conclusion? Well, the lobby and the adjacent eating areas have beautiful artwork. The lobby has nice carvings, statues, and multi stone laid flooring. The rooms are nice with high ceilings which gives it a sense of being in a larger room. Breakfast is excellent, especially the very creamy scrambled eggs and also the very tasty bacon. The only drawback here is that some of the front desk people have forgotten that they are in the hospitality business. They were not always the friendliest, for example in passing I was hoping to give a good morning, or good evening. Instead, most would not make eye contact, therefore, they did not see the need to say anything although I am within a few feet of them? But there was one woman that was the exception. She was always friendly and helpful. The two men with the beards were always very serious and usually not friendly. As for the older woman at the front, most of the time I could not understand her English. If I attempted to ask a follow up question to make sure we had a meeting of the minds she would literally give me a look of disgust. Look if you could not answer my questions to my satisfaction, me being the paying guest, then you should have handed me off to a colleague that could clarify things. You have forgotten your primary goal to be hospitable to guests. Even if they don't speak your language fluently.
I know, then why the excellent rating? Well to be honest, besides these minor complaints, I think it is an excellent place to stay because over all I had a very good time here. Also, there are two other excellent reasons for choosing this hotel. First, being the rooftop bar with an excellent view of the Rome. The view included the Vatican. At the bar, in addition to the view, I enjoyed a charcuterie board that included excellent prosciutto, almonds, aged cheese, and local honey. I enjoyed my charcuterie with some excellent prosecco. Second, addition reason for choosing this hotel is the excellent upscale restaurant Massimo directly across the street (Also, owned by the hotel). The restaurant has excellent service, atmosphere, and food. I ate a salad, calamari, and one of Roma's excellent pastas. Initially upon arrival at the restaurant I was greeted with a complementary glass of excellent prosecco. read more