Exceptional hotel with top notch customer service! True 5 star experience! From the time we got dropped off until we checked out, we were greeted with the best smiling faces and nice people I've ever experienced at any hotel. Dario and Alexia are exceptional people! Along with the bellhop and the waitstaff and the restaurant. The general manager left us a hand written note. Simply the best! The beds are very comfy ! The ac is ice cold. The decor is amazing. Very unique hotel with an exceptional experience! Expect to pay 500-800 but if you are a Helton diamond member I suggest use your points. Great deal. We loved the breakfast as well. Easy five star review. read more

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As we arrived the room appeared very good. As we settled in, we realized that our room was old and in need of repairs and upgrades of basic comfort Bed was 2 twin beds put together with an old and bumpy mattress. The toilet has yellow stains and the seat cover is peeling. The shower valve came off when turned it on. There was mold around the tub and on the wall. Management did not accommodate our request for a move or any discounts on the room rate. Shout out to Simone, Fabrizio, Alana and Gabriella for their most excellent service in restaurant and front desk. read more

Beautiful hotel that is very poorly managed. Lovely room with sweltering heat as they keep the AC turned off and unworkable to guests. Spoke to front desk as manager was never available ( called multiple times) only to get a very argumentative person to speak with. Had a two bedroom suite so asked for a second coffee maker and was rudely told only "1" per guest booking. Asked for water and told there wasn't any other than the one in the room that we had consumed because of the lack of AC and incredible heat. Rude employees who have no respect for guests willing to pay high fees for quality service. Best to avoid if you are expecting 5 star service. Hotel 4 star, service 1 star. From a fair and seasoned traveler. read more

This hotel was recommended to me by a friend from New York, a famous architect, he stayed here a few years ago and spoke well about the hotel and its owner, who personally inspected the hotel. We booked the superior room for 5 days. My husband wrote email to the hotel in advance clarifying this my birthday's trip and asking for a room with 1 queen bed, he was answered that they would try as much as possible. However, upon arrival at the hotel, our room was not ready, we waited 1.5 hours, finally we were given a room not at all similar to the photo on the official hotel website and Hotel.com. The room 302 is small with a terrible view from the window. There are two beds in the room. The beds are failed, uncomfortable, the pillows are very old, small TV, there was no promised walk in closet. The beds are failed, uncomfortable, the pillows are very old. A room with old carpeting, saggy curtains, dirty bathroom porters. Different-size hangers in the cabinet. Bathroom without hood. Toiletries were provided only on the first day, towels 2 large soft and several thin non-absorbing towels - the same for the face, bidet and under the legs. Every morning, bags of dirty linen were stacked in the hallway. I was shocked, this is not a 5 star hotel! To my indignation, the hotel manager Meryem Shael offered to look for another hotel. Really? Try to find hotel in June in Rome! I have to say, that when checking in, we were asked if we booked through Expedia, and gave this room. During 2 days I asked to give us another room, we were assured that hotel is completely booked. On our floor there were 4 free rooms, I saw for myself, they were renovated, but personal on the reception answered - this is not for you, this is for special guests. Can imagine? So if you book through Expedia, Hotel.com etc for you will have the worst rooms in this hotel. And we were offered to pay extra €70 per day for the better room, and we were forced to agree. OMG, everything was as promised in this room - size, queen bed, new floor, walk-in-closet, soft towels for face and under your feet. Toiletries were brought daily. But be prepared - there is no hair conditioner at the hotel. Also, at the entrance, the stairs are high, if you have heavy suitcases, it will not be easy for you. The hotel has no facilities for people with disabilities. The hotel has one small elevator and quite narrow stairs. The service in the restaurant at breakfast is good. Unfortunately the reception staff and manager Meryem Sahel are rude and ill-mannered. This is the first time in Italy I see such a bad service, just incompetent staff ruined the whole vacation. read more

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I don't understand all the hype. Look at my pictures and you'll see what I mean The pictures online represent the hotel as larger than it is. Our room was not quite as big as I thought it would be and the bathroom is very small. The bathtub is extremely narrow. There is a slightly moldy carpet smell. I think there must have been a flood from the bathroom previously and the carpet underneath wasn't replaced. There are some beautiful marble walls and it must have been great 40 years ago. In the room the technology is not updated. No USB's for example. The cleaning of the room is iffy. We did not have any coffee in our room. But note the dirty coffee spill stains on that side table by the bed. The hotel needs a renovation. The carpet as you come up the stairs as you enter the hotel is worn. The cupboards have chunks of chipped wood. The mirrors in the bathroom are worn out. The caulking around the bathtub is icky and when you run the water black specs of something come out with it. The toilet seat was broken too. The bed is very ok. Dips in the middle. I'm sure the mattress is extremely old. It feels like it is. The staff are very well trained in customer service and try to be helpful. But when we needed the concierge they were never there and the front desk people tried to help but couldn't. The breakfast is pretty good. The location is central-ish. It's a very long walk or a €20 taxi ride to get to the heart of Rome where it's exciting and lots to see. I regret staying here. With tax it cost €300 Euros per night. And the taxis to and from the hotel added another €50 per day on average. Would have been better to get a €350 hotel per night in central Rome. read more

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Situated in the center of a beautiful, upscale neighborhood in residential Rome, stands the chic Lord Byron hotel. Boasting comfort and relaxation that exceeds expectations, a stay at the luxury five-star hotel is matched by none other than your own bed. A true home away from home, if your home was an homage to the Art Deco era, filled with artwork and sculptures that delight and intrigue. I had the privilege of staying at the Lord Byron's junior suite for one night. Immediately, I noticed the atmosphere felt less like a hotel and more like a warm, familiar accommodation. I walked into the villa, where I was promptly greeted and welcomed to the property. The beauty of the art and the care and consideration taken to pick out each sculpture was apparent right away. Checking into my suite was really easy, and as soon as I opened the door to my room, I sprang for the huge king size bed. I kicked off my shoes and took in the view around me. The room was spotless, styled in the complimenting Art Deco theme as the rest of the hotel. As I settled in for the evening, I found the wooden bathroom to be the penultimate luxury, as I was able to unwind in the tub, and the provided toiletries were spa quality. The complimentary bathrobe and slippers were the icing on the cake. The suite is equipped with a LCD flat screen TV, in which I was able to find my favorite channels, too! I had such a great night of sleep and never once felt like I was out of my element. The whole hotel has such a homey feel that I truly felt like a guest at the residence of one of Rome's most important people. All of this with modern conveniences and service that goes above and beyond - that's the Lord Byron Rome. I look forward to my next stay, as the entire experience was absolutely incredible. read more

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Read the reviews of the bad experiences. This hotel doesn't care about customer service. People have stated they overcharge on their bills, they promise things and don't deliver. I had a medical emergency and provided documentation and they refused to refund me. It was $2300 dollars and they even booked the room so they doubled their money. They're greedy and this hotel isn't a 5 star hotel. The St. Regis is a 5 star. Stay there and they'll give you a great rate instead of staying here for $200-250. This is actually a 3 star hotel in Italy not by US standards. These people don't know how to treat customers and that's why they have to keep your money and yea it was a no cancellation policy but I had a doctors note for medical emergency and when death or medical emergencies happen then cancellation prices don't apply and need to be refunded. Stay at a place that is better. With people that care more. This hotel is 50 minutes away from everything. Stay at the Atlante Garden hotel or other ones for a better experience. Shame on these people. Look for my videos on these hotels that don't care. It's the bad reviews you have to pay attention to because that could be YOU or your family members. read more

Went to Rome with some friends and they picked the Lord Byron hotel as part of a package. We found a great rate on Trivago so we joined them there. Our friends were staying for over 2 weeks, and we were there for a week, and Lord Byron felt like home. The ONE thing to keep in mind if you stay here is that it is a good distance from the tourist stops. Its about a 30 minute walk down to the Spanish Steps (through the Borghese Gardens, pretty walk) or a 10-15 minute cab ride to pretty much anywhere. BUT keep in mind that there aren't any cabs to be hailed, rather the hotel has to call one for you. And something I didnt know until this trip, when you call the cabs they start the meter from the time of the call. Sometimes our cabs had an extra 6-8 euros racked up when we got in the cab, and one time we were totally catfished with a 12 euro surcharge even though the hotel called the cab about 5 minutes earlier! Rude! Uber exists in rome but is pretty spotty, not a ton of cars and no UberX like we are used to. I took a nice Uber Mercedes Seden from the train station that was $14 euro. A regular taxi would have been probably 10-12, so not bad! All of the staff at the hotel are super nice and accommodating. My absolute favorite part of the hotel was the included breakfast! Wow! I overdid it every single morning and regretted it but also didnt regret it, ya know what i mean. Fresh cured meats, cheeses, eggs, bacon, toast, smoked salmon, fruit, you name it! The coffee was heavenly! We didnt have a chance to eat dinner in the restaurant, but hung out at the bar a few times and had some delicious cocktails! read more

Hotel Lord Byron - Very pretty entrance to hotel. - Hotels Near Me - Rome, RM

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This beautiful hotel Is Just Outside of the Borghese Garden. Not far From everyone atracción. Dont let the size Food you. The Staff is 5 Star, with everyone accomadation one needs. It was my birthday and we where celebrating Our 30th aniversario and the management gerentes Us And provided a bottle OF Champagne To celebrate. Note the restaurant Is Closed on Sunday as several Things aré. Considering How expensive Rome is and 5 Star Hotels aré Hard to find This is a Great CHOICE. read more

A small luxury hotel in Parioli, near the Borghese Gardens, this roman retreat is a gem. Away from the maddening crowds and exhaust plumes of Via Veneto, yet only a 20-25 minute walk through the garden to the Spanish steps, this hotel offers peace, comfort, gracious service and attention to detail you'll likely not find elsewhere. The secret ingredient is Andrea, a concierge of the highest order...seven or eight stars (on a scale of 1-5) for his help and service alone. Andreas booked us tours with private guides, arranged for dinner reservations and a car to pick us up every night, finger poised on speed dial to rectify even the smallest of issues right away. His recommendations were all fantastic. One of the best parts of staying in Parioli is that you are in a higher end residential neighborhood with restaurants that tailor to the return visitor, unlike the more touristy restaurants in the center of Rome. Top it off with a firm comfortable mattress and breakfast in bed with croissants and yogurt every morning. What more could you ask for? read more

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One of the best hotels we've ever stayed in! From check-in to check-out three days later, no detail was left unaddressed. Nice sized room was pristine and very well equipped. Staff was very professional and attentive ...friendly, too...helped us navigate Rome. Breakfasts included were top-of-the-line...full range of fruits, breads and pastries and protein (several kinds of egg dishes). Dinner in the hotel restaurant was superb. Highly recommend The Lord Byron Hotel for a very special experience...much better than those 300-plus room chains! read more