1. Hotel Château Gütsch

0

Luzern, LU

Cancel

Open app

Search

Hotel Château Gütsch

3.9 (40 reviews)
ModerateHotels
Open • Open 24 hours

Hotel Château Gütsch Photos

Recommended Reviews - Hotel Château Gütsch

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Maria L.

This review is for the "American Bar." Pro tip, look for the elevator to Gutsch in google maps. The free funicular takes you all the way to the top for a fantastic view. We first try to get seated at the restaurant patio around 3pm but the host said that we weren't allowed to have only drinks on the patio and pointed us to the "American Bar" I'm not sure why they called it that as it as there was no signage indicating that was the bars name. Anyway, I digress. The American bar was a great vibe and their comfy leather couches made you want to spend the afternoon drinking cocktails paired with chocolate and complimentary olives and almonds. An afternoon well spent!

Katharine B.

We dined in the bar and restaurant and enjoyed the gorgeous view. The hotel reminds me of the Beauty and the Beast castle and has modern interior touches amidst the older castle feel. The bar boasts great views and we had drinks and appetizers there. Then we had a group dinner at Restaurant Lumieres and had a pre-selected menu. The burrata was amazing and the fish was very good. We did have a few hiccups where one cannelloni was not prepared (even after submitting all the orders ahead of time) yetthey quickly made another one. The service was good and they always kept the drinks filled and brought out the courses at the right time. I cannot speak to the hotel rooms however the views from the bar, patio and restaurant were breathtaking!

Ricardo M.

This is not a hotel review. I did not stay there. Only went up there to get some pictures. Maybe one of the nicests views of the city. You will definitely be able to get some cool panoramic photos of Lucerne. Very easy to walk or bus from the station, than you can either use the funicular or go up the stairs to get to the top. Apparently the bar and bathroom facilities are only open during the summer.

Virginia F.

Happy that we took the funicular up to this beautiful bar in the Chateau Gutsch. The bartender was so charming and while the drinks were a bit more expensive than by the lake, the breathtaking view made it worth it. Definitely go here!

Carlos A.

We stayed here for two nights. The views of Luzern were stunningly beautiful. The city is small so it is easy to walk to all the points of interest. The hotel itself was perched atop a hill so had amazing views. The decor was traditional but modern. I loved their tub/shower. It was a great stay and I would definitely stay there again. I loved taking the funicular up to the hotel. The bar/restaurant had amazing views.

Padded headboard. Comfortable pillows.
Jen W.

So much to say about this hotel and restaurant. First, the hotel. We stayed twice. Our first room had a balcony overlooking the city. The room was nicely furnished with a work space and small sitting area. The bathroom is updated with two sinks, shower/tub combination and the usual personal care items. Towels are very nice and include a face towel! The closet has real hangers for tops and pants, shelves, a safe and mini-fridge with free water, soda, juice and one beer. This room was very warm for us and we opened the balcony door from time to time to cool off. Television has English language news channels and if lucky another type of English language program. There is a spot light on the terrace below that illuminated the room, even with curtains closed, until midnight. It wasn't bright enough to prevent sleep. The room during our second stay was a bit larger, no balcony and a cute little reading nook as well as the work space, with similar closet and bath. The fabrics and furniture details in this hotel are outstanding. Each person has their own feather comforter with duvet and feather pillow. These were a bit 'flat' for our taste. I folded mine over and we asked housekeeping for an extra. There is also a large bolster pillow for reading in bed. Switches next to the bed shut off the overhead light. The lobby includes a small sitting area near the elevator. Just off the lobby is a large Saloon decorated beautifully in velvet and chandeliers. A bar, also off the lobby, is quite cozy with wonderful city views. They have a large selection of in-house crafted cocktails and local beer. In winter the bar is open only in the evening. Downstairs is a large restaurant, also with great views of the city and a large terrace. Breakfast is served here for hotel guests and open to the public from lunch through dinner. There is another comfortable seating area outside the restaurant just past the public rest rooms. We dined here twice and found the staff to be professional and friendly and the food presentation and quality excellent. Many people come up the funicular for the 'Business Lunch' special or a coffee and dessert to enjoy the views. The hotel provided us with a pass to use the funicular during out first 'two night' stay. The funicular is unmanned and works like an elevator. Press the button near the door to call the funicular to your location. At the bottom, turn right and walk straight to reach the old town area. The breakfast buffet included coffees, teas, juices, pancakes, bacon, sausage, beans, omelet, scrambled and soft boiled eggs. A selection of breads, cold cuts, cheeses, yogurts, fruit salad, musli, cereals, fresh fruits, tomatoes, cucumber, lettuce, olives and other savories. There were both cold and warm milk available and a variety of 'sides' like honey, salt & pepper, butter and soft cheese. We were at breakfast just after 7am each day. I'm not sure if the selection dwindles as the morning wanes. We found the hotel to be very clean and comfortable. The staff were all friendly and polite. Each space is well thought out and the hotel is fun to explore with stained glass windows in the stairway and torches in the basement halls. Originally a fairy tale home, re-imagined as a hotel, a visit to Chateau Guetsch is a definite must when in Lucerne.

Mojito with sugar in the bottom
Emily S.

After reserving a table for three people for drinks we were not lead to our table and was asked if we had reserved this table after being told to sit there. After ordering three drinks one was forgotten, the mojito had sugar sitting in the bottom of the drink as a consequence of not being stirred long enough, and the wine was not allowed to be tasted before excepting the glass. The service is just simply not up to par.

Linda J.

We were planning our summer roadtrip and decided to driving to Italy from Amsterdam. We wanted to take one night in Switzerland and decided on Luzern. We found Hotel Chateau Gutsch online and it looked nice. Location: Good - it's located up on the mountain which gives you an amazing view. Although the hotel is on the mountain it's very easy to get to the old town center which is about a 10 minute walk. Arrival: You pull up to the parking lot and see the hotel which looks like an old castle. You walk down some stairs to come to the lobby. Bellman: None so be prepared to carry your own bags. Parking: In front of the hotel and free. Reception/Front Desk: The front desk is one desk with one person (sometimes two when busy). Lobby: Very small but proportionate to the size of the hotel. There are a couple of couches to sit. Room: We had room 22 and it was very nice and simple. View: The view from our room was amazing. We had one balcony which you could see all of Luzern. Bed: The king bed was fine and comfortable. Bathroom: The bathroom is simple. Shower in the tub with two sinks. Hair dryer: Regular hair dryer which you could find in the closet. Products: The White Company products which was nice. FYI - it's a shampoo and conditioner combo so it you're like me and have long hair and need a separate conditioner make sure you bring your own. Coffee Maker: No coffee maker in the room. Closet: Good size closet. Safe: Standard safe in the closet. Control Panel: None. Just a remote control for the TV. Minibar: Very limited with two bottled waters, one beer, one Coke, and one bottle of orange juice, but all free. Mirrors: Large mirror in the bathroom and full length mirrors on the closet doors. Housekeeping: Fine. Wifi: Free wifi with good speed. You can watch YouTube videos with no problem. Dining: We didn't eat dinner on property, but had a drink in the terrace which was lovely with the view. We ordered a Coke and beer. Unfortunately my beer came out quite warm. We did have the breakfast buffet which we found was very disappointing. There were limited choices and not what you expect in a hotel in Europe of that rating. Spa/Gym/Pool: No spa, gym or pool on property. Concierge: Concierge is the same as the person at the front desk. Our guy was very helpful. Style: Old romantic castle. Service: Overall the service is good. Other: Three things: 1) The hotel backs up to a forest which was pretty awesome. If you're a runner or a hiker bring your gear and take advantage of it. It was a great place for a morning walk with our dog. 2) If you are staying at the hotel in the summer just know that they do not have air conditioning. In the evenings you have to be careful with the bugs when you open your windows. We had the light on in the room and within minutes had a bug infestation with the biggest bugs I've ever seen. We had to call the front desk and someone came with bug spray to kill all of them which was a bit gross. They tell you to open your windows with your light off which is a bit inconvenient unless you're ready to go to bed. I know there's nothing the hotel can do about the bugs, but just be prepared. 3) They have a funicular from the hotel which goes down to the street level. You have to buy tickets from the hotel front desk. Dog Friendly? Yes - Dog friendly! Pet fee is 30 CHF (Swiss Franc). They give you a welcome gift on arrival of a box with food in it. Would I go back? Yes, I would stay there again in the future if I was in Luzern.

Ulrich W.

Invest a 10 minutes walk up the stairs from Pilatusplatz and you'll find yourself in this wonderful castle with an amazing view over the area. Hotel, Restaurant and Bar are furnished lovingly in vintage style. Amuse Bouches and drinks at the bar are available from 10 SFr. Stay inside or seat yourself outside on one of several terraces, equipped with chairs and tables, loungy areas and sunbeds.

Chateau Gutsch

See all

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Carlos A.
1642
2042
2720

10 years ago

Helpful 5
Thanks 0
Love this 2
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 4
Thanks 0
Love this 2
Oh no 0

11 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Joe S.
12
239
6

13 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Wes O.
0
13
0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Kim F.
48
58
0

7 years ago

This place and the Town ,down to the chocolate chip ice cream, was one of my favorite life time experiences.Um the raqulet also

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Hotel Château Gütsch Reviews in Other Languages

Review Highlights - Hotel Château Gütsch

“Very easy to walk or bus from the station, than you can either use the funicular or go up the stairs to get to the top.”

Mentioned in 6 reviews

Read more highlights

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Schiff - Warm Apple fritters cinnamon sugar and chocolate ice cream.

Schiff

(27 reviews)

$$

Our big dining out meal in Lucerne was dinner sitting outside along the Reuss River by Scbiff…read more While my wife tried cheese fondue one last time and loved it, I decided on their Cordon Bleu, ham and a creamy cheese deep fried to a golden brown. It was excellent, and came with veggies and thin cut fries. The ham and melted cheese was wonderful and I love thin cut fries. It was a very pleasurable evening, watching the ducks and the other tourists. Service was quick, as in abrupt. He was running at high speed taking our orders, getting drinks, setting up the fondue, etc. If we were indecisive whoosh he was gone but he would be back ready to try again. While he rushed, we were not rushed at all.

A busy travel day from Basel to Luzern. So after checking in I was asking the desk associate where…read morea nice place to have a cocktail and a nice meal would be. She recommended the Schiff. A short walk across the famous Chapel Bridge. An old wooden bridge lined with art from the 1300's. I should have done a Yelp check in walking across it but forgot. Lol Schiff sits right on the Reuss River which empties into Lake Luzern. A beautiful setting with a stunning view of the Swiss Alps for a backdrop. The service was excellent. I think they can tell if you're a tourist right away and take pride explaining the menu. The Ham & cheese quiche with a nice fresh salad was delicious and delightful. It was lite and so flavorful and the Turkey escalope piccata with spaghetti, zucchini was a tender cutlet and the spaghetti with zucchini was fresh tasty. A delicious meal with a picturesque setting made this a delightful experience.

Hotel Schweizerhof Luzern - Main lobby

Hotel Schweizerhof Luzern

(21 reviews)

$$$$

Beautiful hotel that opened in 1845. Five generations later, it is still run by the same Hauser…read morefamily that opened it 180 years ago. Amazing! The hotel exudes old warm charm. Check out the ladies bathrooms. Each Royal Throne is quite unique....and very clean. In a great location on the edge of Lake Luzern, it is a nice hotel to sit down and refresh, recharge and regroup.

This is a 5-star hotel all the way! Hotel Schweizerhof Luzern is one of the most beautiful and…read morenicest hotels I've stayed at. Its location is primo, right along the Lake. Directly across the street is beautiful Lake Lucerne. Our room was very nice, and my only criticism is the bed is too firm for my liking. However, that seems to be the norm in Switzerland, as other places were similar. I really appreciated the spa area on the 5th floor. There is a dry sauna and steam sauna plus resting areas with day beds, and showers. Additionally, the flowers and plants within the hotel were amazing. The arrangements were so nice and healthy. That was such a nice touch to enhance the beauty of the property. The breakfast provided by the hotel is also very good. I also appreciated the complimentary sparkling water and soft drinks in the rooms mini bar. The tap water is unbelievably delicious and has a nice mouth feel. It is clear the water in general is soft. After showering my hair felt soft, and using the Dyson hair dryer provided made my hair feel soft and silky. It really is the best of the best, I'm so lucky to have stayed here.

Magic Hotel  - King's Suite

Magic Hotel

(4 reviews)

$

We stayed here in June. I was worried after reading some of the reviews and I was pleasantly…read moresurprised. Our room was clean, the staff were helpful. Our room was very quiet, no bells ringing, in fact we felt isolated and enjoyed the quiet. Great location, close to the water and walking distance to everything we wanted to see. I would definitely stay here again.

Horrible horrible experience! We are staying at the hotel and we decided to eat breakfast at the…read morehotel this time. We went there two days ago (sept 8, 2022) and there was a lady ( wish I got her name) that was super sweet and helpful. We went back today ( sept 10th) and there was a different lady that since beginning gave us the worst feeling ever. She didn't even greet us. She looked at me and my mom up and down and asked what room number, I told her the room number and she's like you know breakfast isn't included and I responded yes I know that. She said okay sit here and pointed to a table ( first red flag) then me and my mom served ourselves our food and sat down and were about to begin eating when the same lady approached me with the bill and said "can you pay now" I said "are you kidding me, no I will pay when I finish my meal thank you" And she said okay and walked away. She kept staring at me and my mother her and another boy haircut lady like if we were going to run away or something. Then this white family walked in and she greeted them with a warm hello and let them choose where to sit, she didn't take them the bill like she did to us. We paid our food and before she could walk away I let her know infront of the older guy at the lobby that her service and the way she treated was was so unprofessional and disrespectful that I was going to spread this experience on all platforms. I let her know that she judged me based on my skin, my appearance and my ethnicity. She has no idea my salary, my life style nothing and she judged me. Horrible experience! Be aware of this racist lady. She is on the heavy side and she has shoulder length hair. BE WARE OF THIS RACIST LADY.

Hotel Château Gütsch - hotels - Updated October 2026

Loading...
Loading...
Loading...