This is a 5-star hotel all the way! Hotel Schweizerhof Luzern is one of the most beautiful and nicest hotels I've stayed at. Its location is primo, right along the Lake. Directly across the street is beautiful Lake Lucerne. Our room was very nice, and my only criticism is the bed is too firm for my liking. However, that seems to be the norm in Switzerland, as other places were similar. I really appreciated the spa area on the 5th floor. There is a dry sauna and steam sauna plus resting areas with day beds, and showers. Additionally, the flowers and plants within the hotel were amazing. The arrangements were so nice and healthy. That was such a nice touch to enhance the beauty of the property. The breakfast provided by the hotel is also very good. I also appreciated the complimentary sparkling water and soft drinks in the rooms mini bar. The tap water is unbelievably delicious and has a nice mouth feel. It is clear the water in general is soft. After showering my hair felt soft, and using the Dyson hair dryer provided made my hair feel soft and silky. It really is the best of the best, I'm so lucky to have stayed here. read more

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Absolutely unparalleled quality of service- the staff made us feel right at home and pampered, and helped us in any way they could. Also the rooms...wow! I had the best sleep of my whole vacation here. And the little surprise treats really made the time here feel special. Not to mention the location- perfectly walking distance to both the train station and the city center. Unexpected bonuses are powerful A/C and perfect sound-proofing and blackout shades. I would live here if I could! read more

The hotel was in a great location and the service was absolutely incredible. We were given drink tickets upon arrival since our room wasn't ready (didn't realize it wasn't for cocktails). The room was perfect. The bathroom may have been as big as the bed area. The treats left and door service chocolate was well received. There was some sort of conference going on so it was rather busy in the lobby at times, but service was never lacking. I'd definitely return! read more

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Beautiful hotel located in a prime spot close to everything - including the lake. The employees were so nice & helpful. This is a historic hotel where each room is decorated based upon a previous guest that stayed there. We stayed here as part of a post Viking Rhine River cruise. Great choice Viking! read more

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The nicest and most chic hotel we stayed in throughout 3 weeks in Europe. The employees gave the best customer service. The rooms are each themed and designed by famous musicians, artists and diplomats. We stayed in the Nik Kershaw Room. Morning breakfasts were exceptionally delicious. The hotel is graciously appointed but, prices correspond. High end at a high price. read more

Hotel Schweizerhof Luzern - The hotel facade - Hotels Near Me - Luzern, LU

My wife and I stayed here for two nights as an added excursion with the Viking River Cruise. It is one of the most beautiful hotels we have ever stayed in. The charm, history, architecture, is second to none. It is beautifully decorated and located in the heart of old town Lucerne, across from the boat rides on Lake Lucerne. Easily accessible to everywhere you need to go. Did I mention the gorgeous view of the alps? Our room was very quiet and located on the 3rd floor. Our room was themed on the famous musician, Arturo Toscanini, who had stayed there. I believe all of the rooms are themed from famous people who had stayed there. The hallways are some of the longest you will ever see. Everything worked to perfection in the room and we were each provided a complimentary muffin in a small tin can that reflected the history and tradition of the hotel. Each night our room was turned down and each given a small piece of chocolate in a smaller tin can. Breakfast was included in our package and we were disappointed with it. You had the option of ordering off a menu, which we did. Still disappointed. However, we did have drinks in the bar one night with some friends and then had drinks outside the next afternoon overlooking the Lake. Priceless. The entire staff was polite, friendly, and warm. This extends from the front desk to the wait staff to the housekeeping staff. If and when we ever returned, this would be our spot. read more

This is quite simply one of the best hotels in the world. It is flawless from check in to check out. . .to the superb professional dining room experiences, excellent food and kindness and generosity from the front desk staff. When we asked if it was possible to get another small cake in a tin (in each room when you check in) for a birthday celebrant. . they graciously [provided---free of charge---an entire cake for our couple. . .our 3 days there will never be forgotten. . luxury personified. read more

This is obviously one of the great hotels and locations in the world. The building itself is classy and elegant, with beautiful lakefront exposure. Of course the building is storied and historic, and a plaque outside the front entrance lets you know that the German composer Richard Wagner wrote some of Tristan and Isolde here. There is a big book in each room with special information on famous guests who have stayed in certain rooms, and your room will have a little shrine to that person. In my room stayed the tuba player for the Canadian Brass, so in my little shrine was a tuba mouthpiece he used, concert tickets for a concert that had taken place in Luzern, and a photo of the group. The customer service is impeccable. The lady who checked me in accompanied me all the way to my room (which was in another building, so you have to walk here and there, then an elevator, then through different doors...) and installed me comfortably before running off to let me relax after my flight. The room was very well appointed and had an extremely comfortable bed. Of course everything was very clean and high quality, including the soaps and linens. I didn't pay for this stay, but with a bit of sleuthing I found out that it cost around $560 a night. There is a beautiful ballroom where I played a concert that night, and it was decorated and lit beautifully for the Zaubersee festival. Afterwards I had a nice chablis at the bar, and a tasty turkey sandwich. There's great seating outside if the weather is nice. The only thing I could have done without was the cocktail-hour piano playing to a laptop accompaniment, that didn't quite fit the elegant vibe of the hotel. A lovely stay. read more

This is by far my favorite new hotel. The staff is SO amazing, I don't know if I've ever experienced better customer service. They were friendly and attentive and made us feel so at home. The hotel and rooms are absolutely lovely. They're luxurious and comfortable and the view of the lake and mountains from our room was breathtaking. The location is also very convenient. We walked to everything. You have to stay here when visiting Lucerne, you will not be disappointed. read more

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4.5 stars - the nicest of Luzern's historic hotels. Centrally located, and around 170 years old, each of the rooms are themed after a famous guest - our room, the Richard Wagner room, provided a beautiful view of the lake and mountains. Mediocre breakfast. read more

Me and my parents were once again in town, so I paid a visit to the Schweizerhof's Gault Millau-rated Restaurant Pavillon and enjoyed a dessert variation. The menu looks very safe, but the dessert menu looks far more interesting and is quite large! The head chef made me an expanded dessert plate, an exemplary example of the kitchen's varied patisserie, including: - Two kinds of chocolate mousse (good, but no Grand Cru) - Chocolate sorbet with rhubarb and raspberry coulis (very good!) - White chocolate brownie (a bit dry, but good) - Choux pastry - Panna Cotta with raspberry coulis (excellent!) - Mango semifreddo (wonderful taste) The restaurant offers suprisingly good value for money (for a five-star hotel in this location), since my dessert plate cost me just CHF 18.50. You can't order it from the dessert menu, but it can be arranged - just ask the waiter. If you want to really eat stunning haute patisserie in an equally luxurious atmosphere with even better service, then visit the Palace's Michelin-starred Restaurant Jasper. You can order a dessert variation there, too, but pastry chef Nicole Beckmanns sweet dreams are best enjoyed one-by-one. For more restaurant reviews and German photo reports, please visit: http://www.dessertblog.ch read more

My family and I had dinner here during while passing through Lucerne. I enjoyed the shrimp cocktail with calypso sauce, and they kindly accommodated my request for fish rather than pork steak after our reservation. However, I found the service to be a bit slow. We found an ant in my sister's bread roll, and I found it embarrassing that my mom had to go up to the service counter to notify the waiters, rather than them coming to us. Also, there are a few too many flies here for a five-star hotel. In any case, our overall experience was still pleasant. read more

Hotel Schweizerhof Luzern - Hotels Near Me - Luzern, LU

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We were in Lucerne for 2 days and 2 nights in November. My first impressions of the hotel were great. The lobby is beautiful and the staff was most helpful. We arrived before checking and the staff let us put our bags in a locked room until we could check in. The only two disappointments about this hotel were the room decor and the breakfast. We were in the "Tracy Chapman" room. Very randomly decorated and had her signature on the bathroom wall. Coming from the elegant lobby, it was quite weird. The size of the room was nice. There was plenty of room to stretch out. The breakfast was nothing special and the servers didnt seem to want to help us or bring us coffee. The location of this hotel is amazing! Right on the lake and close to all the shops and the train station. The bar staff was friendly and upbeat. Stayed November 2015 read more

My stepmother was interned here during WW II, after a hair-raising escape from Austria and occupied Belgium. We started coming here in the 1960s, long after the establishment had been returned to its glory as one of the finest hotels in Switzerland. Today, it is one of the few places from childhood that has kept up its standards, even as Luzern has descended into tacky tourism on all sides. We always ask for a lakefront room. These are huge, with high ceilings and enormous windows. The amenities are what one would expect for the price. The room service is great, and the lobby bar serves fine champagnes. But having said all this, we still prefer to drive or take a boat to one of the more remote villages around the lake to find an anonymous gasthaus with a good, unassuming restaurant. And we almost never come here in summer, when the crowds overwhelm. It's too bad, because the lake still remains one of the world's most spectacular natural beauties. read more

If you have to think a little bit, unbelievable relaxing. And if it is just for a coffee. read more

Hotel Schweizerhof Luzern - Mirror, mirror, on the wall. - Hotels Near Me - Luzern, LU

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Rare combination of ultra luxury and ultra friendly hotel. The staff here will go above and beyond to ensure your happiness. The bar and front staff have been here forever and have a lot to be proud about. Highly recommended! read more