We stay here each time we visit Vitznau. Fantastic staff. Great lunch/dinner spot right by the lake. Complimentary breakfast, sauna, fitness and swimming pool. Be sure to ask for fan for bedrooms during hot summer months. There is a small grocery store nearby. Rigi station to catch trains up to Rigi Kalbad mountains plus boats to Lucerne and surrounding areas is a short walk from hotel. There is parking at hotel if you're renting a car. read more

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Amazingly beautiful hotel. Right on the water Lake Lucerne. Wonderful service. Lovely magnolia trees. Can't wait to visit again.

This is quite an upscale hotel and can feel somewhat stuffy given the grand staircase high ceiling's etc., but it was a very nice place to stay. The reason this is not getting four stars is because it has no air conditioning and I don't care how old the building is or it's landmark status you can pipe in space pack air conditioning and not ruin the exterior look of a building. Prior to our arrival I requested a foam pillow and they sent a note saying that they did not have foam pillows. After we arrived we saw a list of eight different types of pillows of which one was ergonomic which was exactly the foam type of pillow I was looking for so if you want that kind of thing make sure you send them an email asking for a description of all the pillow options so you can order yours in advance. There are two parking lots on the premises, one in front of the building with a few spots basically under the street that are covered and then an open lot over a somewhat steep incline bridge to the south of the building. They do push hard to get you to make reservations for one of the restaurants, they said they were completely full when we were there but we never saw any of the seating full out on the terrace or on the water where one of the restaurants is. The prices are sky high as you would imagine for this type of high-end property. A glass of wine was 15 CHF and beer was 8! After spending less than two dollars US for beers in Czechoslovakia and Hungary this was a punch in the face. The rooms were nicely appointed as the pictures show. There was a little bit of dirt by the switch plate at the front door and there was a weird hairy type of substance where the shower doors rolled into each other. They need to clean those areas a little better. They have nice comfy robes and slippers in the closet and a mini fridge stocked with 2 L of tapwater that they refill every day. Luckily the evening temperatures dropped into the low 60s so we were able to open the window in the bathroom and in the bedroom, place the stand fan in the bathroom and blow out air so that we had a cross breeze in the room. Had it been 10°F hotter we would've been uncomfortable. Luckily there were few bugs so we did not have trouble even though none of the windows had screens. We did not use the spa or fitness center, although the pictures looked nice. Each floor had a coffee station on the main landing with Nespresso pods, hot water, tea and some whole fresh apples. The breakfast buffet which was included in our room was delicious. Servers would bring you fresh coffee and clear your plate between your courses. They had an omelette and egg making station, cooked bacon and sausages, a juicing station with fresh fruit you would cut and juice yourself, plenty of very high-quality fresh baked loaves of bread, lots of fresh deli meats and delicious roast beef, smoked salmon and very good cheeses, they had a full honeycomb, homemade preserves and jams, plenty of fresh cereals, several pastries, and juices. At 300 CHF A night this is certainly not a deal but a very nice place to stay if you can live without air conditioning. read more

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