Much more inviting and friendly than Löwen, but sans view. Elvis style waiter added élan. Sausage…read moresalad and Casimir Rice were standouts!

(3.75) ~ Good Overall Food & Service…read more MENU: ** Water(Valser) = (4) very good * Local Air-dried Beef & Smoked Sausages = (3.75) Good * Bread = (3.5) good SWISS ICE CREAM: ** Chocolate = (4) very good ** Banana = (4) very good * Plum = (3.5) good * Whipped Cream = (3.5) good

AMAZING view of the waterfalls, such good service cant even describe, the rooms are beautiful and…read moreclean, and the free, included breakfast was super. This hotel has a game room, outdoor seating space, a picnic room for you to cook/ refridgerate food, or just a nice pizza night with your friends. Also, free chocolat+ holunderblüte!

We really enjoyed staying at this hotel. So we booked one of their attic rooms and then panicked a…read morelittle because shortly before the trip they sent a warning email about the room.... Ha! It basically said the room was up a bunch of stairs and also has no air conditioning, but it was pretty much the only affordable option so we risked it. I really loved the attic room! The weather was perfect for staying there (cloudy, drizzly, cool.... Not so good for seeing the sites, but you know). The window overlooked the street, which was great. The beds were comfy. The shared bath and shower were tiny but you could see a waterfall out the small window... so cool! Also, the breakfast was huge and delicious. The property had lots of nice communal spaces and had tea and coffee available all day. I really liked staying here!

Here's a version that feels more direct, more personal, and less polished-for-brochure:…read more I stay in a lot of luxury hotels around the world. Asia, the Middle East, Europe, the US. Enough that I think I have a pretty good barometer for what is genuinely five-star and what is just marketed that way. Victoria Jungfrau in Interlaken is the real thing. What stood out wasn't one flashy moment. It was the consistency and attention to detail from every single member of staff I interacted with. That kind of alignment doesn't happen by accident. It reflects culture and leadership. There's something here that feels like old-school European excellence in hospitality. Service that is confident, calm, precise, and not overly theatrical. It feels intentional. Lara at reception was excellent. Professional, efficient, and warm without being overdone. Check-in was smooth and polished, but never stiff. Chantal at concierge was exceptional. She noticed me every time I walked into the hotel. Not occasionally. Every time. She remembered what she had arranged, followed up naturally, and clearly paid attention. That level of detail is rare, even at top-tier properties. It made a difference. I genuinely felt that she wanted my experience in Interlaken to be great, not just adequate. In a world where many luxury hotels rely on branding and design to carry the experience, Victoria Jungfrau delivers through people. That's harder to manufacture. And it shows.

Beautiful hotel in an amazing location. It was amazing to see the skydivers come into the open…read morefield day and we had absolutely incredible views

Best hotel in the world. We've been everywhere and this hotel went so far above and beyond it's…read moreworthy of this review. From the months leading up to our stay to our initial steps into Grindlewald from the train station they thought of every way possible to make our stay extraordinary. We were there from Christmas Eve through the 30th and had the most magical Christmas. They brought a mini Christmas tree up to our room upon request so we could have an authentic Christmas morning with our kids. Staff reached out months prior to find out our son's names and then Father Christmas himself handed out personalized gifts to every child using their full names at a Christmas gathering. Even for the adults was a once in a lifetime experience. Skiing from this hotel location is a Breeze. Couldn't be a better location. The views are incredible. The pool table was one of the huge highlights of our stay. Food is amazing. Breakfast easy and divine. Can't say enough. You meet the owners and their family. You feel the love and care they put into the place. We've told everyone it's a place you must visit!

Beautiful hotel with an amazing view of the Eiger. The hotel is close to the train station and also…read moreprovide free transfers if walking is difficult. We got pickup in a Bentley! Highly recommend getting breakfast with your reservations as their breakfast brunch is really decent. Definitely request room with view of the Eiger as the view is absolutely stunning. We also tried their cheese fondue experience in a gondola and worth the experience.

This hotel was top notch. I manage and operate a hotel in San Diego. This hotel was top quality,…read morequaint, modern, and had amazing service. Simon was incredible. He helped us with our travel plans and went above and beyond to make us feel comfortable. The food was great at breakfast and dinner. The rooms were clean and top quality. And, it is close to the train, bus and shops. If we come back, we will stay here. Highly recommended!

This place was amazing! The room was beautiful and spotless. Any food you order at the resteraunt…read morewas incredibly delicious. It was surprisingly quiet for the bell parades that were going on for 3 days and nights. The staff knew your name and what room you stayed in even if you have never seen them before. Also they let me check in early the day after christmas so major points to the cleaning crew for coming in early to make the room. Everything was perfect until I re-read my bill the night after checking out. The bed had broke in the middle of the night on the 27th and I didnt notice of course until I woke up. I immedietly let the staff know and they promply fixed it while I was out. When I checked out the man at the front desk was professional but not very friendly with me. I dont know if it was because I was an American, younger, a woman or a foreigner that he was so nice to the German gentleman in front of me but had a less friendlier attitude when I talked to him. I am now back a day later to talk about the 50% bed repair for 100 chf I have on my bill. I asked to speak to someone about the charge and was handed the concierge phone at the front desk. It is Simon the owner/manager that checked me out. I ask why I have to pay for a bed I did not break, he says the break is not common and that the cost is 200chf and he graciously already paid for half. I told him how it happened in the middle of the night and that I should not have to pay for bed maintenence. I was acused this time that I must have 'jumped on the bed, or 'made aggressive movements' or had 'rough lovemaking' in the bed because it broke near the head and it shouldnt do that. He also stated that roughly 6,000 people come through the hotel per year and that the beds are fine for them. Again I explain that all I did was sleep or sit on the bed and if I had broken it myself I would have said so and paid the repair bill in full but since that is not the case I would like that portion refunded. He did offer to give me a copy of the invoice so that my insurance can reimburse me which is proper and I am glad that he is kind to offer. However he still insisted that it was my fault and it was generous that he has already paid half of the repair bill. Since I have no way to prove that the bed was previously broken, well used or faulty it seems that I am the unlucky fool that has to pay for it. I left that hotel in near tears feeling like I was branded a lier and unreasonable. The entire conversation I was calm and polite but in the end I felt like he did not care. For a Michelin hotel to treat their customers like that is unthinkable. Everything was perfect until that point.

Room= clean with nice bathroom but the sheets on the bed were horrible. Duvet was very thick and…read moreheavy and room (entire hotel,actually) was very hot. We had our window open all night. Staff are friendly and knowledgeable,and willing to help. Very disappointed in the food for dinner but breakfast buffet was nice Good location. A Walking around town, I wish we had stayed at the much less touristy Hotel Goldy

Extremely disappointed with this hotel. Please stop advertising that it has AC. I paid extra to…read morefind a hotel that had AC. The room was hot the bathroom was like a sauna. I was told the AC only gets 5 degrees cooler than it is outside, so if you're staying here in the summer, good luck! Glad I only stayed one night. Plus the room is outdated. It's dusty which is why I didn't sit on the couches. Plus, the wall ceiling looked as if it was caving in. This was the upgraded room. I can't imagine the how the economy rooms look and feel. Staff was also rude. Only plus side is that it's close to the train station.

We loved everything about our stay! The breakfast, dinner, stunning views, luxurious spa. It's a…read moretop of the list option for anyone looking to visit wengen.

Just arrived and we are so excited/impressed The room is…read moregreat the staff are great worth every cent!