Marriott runs a tight ship, and this location is no exception. Impeccably clean and comfortable…read more Staff were efficient and friendly. The room and kitchen were quite spacious. I was only here for a couple of nights, but I would absolutely choose this spot for much longer business stays. This location also features one of the nicest hotel fitness centers I have experienced. Quite large, full set of dumbbells, a high-end universal machines, and loads of cardio options.

I was checked in quickly by a kind man. The walk to my room seemed to take forever with the long…read morehallways but I made it. While setting up the foldout couch, I realized there were no extra sheets, blankets or pillows. After calling the front, it took housekeeping about an hour to bring them. Mind you, this was around 9:30pm when they arrived. The sheets were stained and the blanket had holes in it. So trashy! The shower knobs worked oddly and we had to call maintenance to come check it out. That staff member was so kind. Thankfully he came quickly. We heard every step the person above us took. Creaking floors throughout the late evening. The breakfast buffet on Friday was fantastic! Great eggs and sausage. Everything was stocked and clean. Saturday morning was such a disappointment. The eggs were overcooked and the sausage links were dry. They have premade breakfast sandwiches in the hot plates and they look so pathetic. Just overly hot and moist. Very unappealing. There is no flavored coffee creamer at the coffee and tea station which was disappointing. Stop purchasing premade breakfast sandwiches and put money towards the creamer.

I've stayed at many Hyatt place hotels, and this one has been my favorite. Staff was friendly and…read morewelcoming from arrival to departure. The room was clean, the bathroom was large and everything felt up to date. 5 stars for the breakfast here. Eggs, sausage, fresh fruits, oatmeal, pancakes bagel, rice, cereal, tortillas. Green onion and bacon bits were a nice touch, extra tasty if you make a breakfast burrito.

Posting this because no one replied when I emailed the Guest Survey Manager about this situation…read more After nearly 2 months at this hotel, the general manager suddenly informed me that housekeeping cannot make my bed if belongings are on it. I said I understood and agreed that they could simply leave the bed alone if items were on it. I have a lot of belongings because of my extended stay, and most of what was on the bed consisted of normal sleeping items like pajamas and an eye mask. I also found the policy inconsistent, since housekeeping has moved items on my bed, the floor, and in the bathroom throughout my stay. A few days later, I removed everything from the bed before requesting housekeeping and fresh sheets. A different female front-desk employee repeatedly told me housekeeping couldn't make my bed, despite my explaining several times that I had already cleared it. She then claimed housekeeping had photographed my bed and couldn't service it. When I asked to see the photos, she couldn't provide them. I felt so uncomfortable having my belongings photographed without my permission. Her attitude made me feel as though I was being treated like I had committed some kind of offense simply by having belongings in my room. When I returned, only one of my two beds had been made. The pull-out bed had only pillows and blankets on it, with no personal belongings, yet it was left untouched. I contacted the front desk, and another employee said he would follow up with housekeeping. Today, I asked the housekeeping manager to service my room. The same housekeeper again refused to make my bed, complained to the manager in another language, and even blocked me from leaving through the elevator while asking the manager to lecture me. The manager witnessed this and did nothing. After multiple conversations with different staff, including the general manager, how is housekeeping still unaware that they can simply leave my bed alone if belongings are on it? The lack of internal communication and basic customer service is extremely frustrating. There are also serious communication issues. Most housekeepers don't speak English, and they once nearly walked in on me using the toilet because they couldn't understand my husband's warning not to enter. Staff working in hospitality should have basic communication skills, and front-desk employees should be trained to handle these situations respectfully. Also, there is construction across the street, so good luck sleeping in the morning if your room is near that side. The traffic is also very loud. To be fair, the hotel is mostly clean, the facilities are well maintained, and they have accommodated my extended stay. However, I've spent nearly $15,000 here over the past 2 months. The least I expect is basic decency and housekeeping service without being repeatedly berated. I do not plan to return once my stay is over.

Nice hotel with clean and comfortable rooms, a great pool, and really good breakfast…read more The only downside was that parking was listed as included when we booked, but we had to pay extra when we arrived. Overall, good service and a pleasant stay. Would recommend!

We stay here frequently because it's close to our daughter's house. It is always quiet and clean…read morewith the amazing Marriott beds. It is irradiating to have to pay for parking, especially when we have status. We stopped to have drinks one night and waited quite a while before we gave up on a bartender showing up. Front desk staff was friendly, but I did ask which type of beds they had in the rooms and they couldn't answer the question. For a company that sells beds you would think that the staff would know what type of beds were in the rooms. Pretty good breakfast, and the waffles are always spectacular. If you don't mind standing in line. Will continue to stay here because the good far outweigh any bad

My cousins and I stayed here when we visited San Francisco for a family party. The hotel has a…read morelarge lobby area with lots of tables and seats which is used for the daily breakfast. It's a great space for large groups to hang out. We didn't know what to do, so we all met in the lobby and hung out until we figured out what we wanted to do. Breakfast is complimentary and is offered from 6am-10pm daily. They serve hot breakfast items such as scrambled eggs, potatoes, sausage patties, etc. They even have white rice in a rice cooker. This is how you know you're in an Asian neighborhood LOL. There's a wide array of breads and bagels which you can toast, as well as hot oatmeal, fruits, and vegan and gluten-free items. There's also cereal and milk and a waffle station which is great for both adults and kids! Parking is also complimentary which is rare at a hotel and there's ample parking. There's also Tesla charging stations which was convenient for two of my cousins who have Teslas. The location is great because it's right next to a plaza with different restaurants such as Chinese food, lobster and cajun shrimp boil, ramen, boba, etc. The restaurants close early though because we tried to do takeout at around 8pm and we got denied at all the restaurants because they were either closed or closing. There's also a Denny's that's a short walk that's open 24 hours. All in all, this is an excellent and affordable hotel. The hotel and rooms are clean and the staff are exceptionally friendly and helpful. I had forgotten my toothbrush and needed feminine products and was able to get some from the front desk for free which is convenient since I didn't have to go out and buy some. Another big plus is that there's always coffee, tea and hot cocoa in the lobby if you need a hot beverage!

I come to this area for work pretty regularly and I like staying here. Read on to see why…read more 1. Not far from SFO, so it's an easy 20 min drive here. 2. Easy parking and no ridiculous fees. 3. Staff and service have always been good here. First time I stayed here, I got in around 10:30am and reception let me check in early with no extra fee. This time I stayed, I asked for a late check out of noon and that wad easily granted. 4. The building has been renovated and everything so far is in good condition. Rooms are comfy, and on this last visit, I had a bathtub! 5. Complimentary breakfast here which has a lot on offer. I am always happy with selections. 6. Great small plaza next door with so many food options. Easy to walk over. Overall, I really like this hotel. It's no frills, gets the job done, clean and comfy, has a great complimentary breakfast and decent gym too. I'd stay here again!

Note: this review is based on our 2019 stay The parents, my…read morebrother, and I stayed here for over one month back in summer of 2019 while doing work in Silicon Valley. The staff was friendly, our room was good, there was good lighting. There were misunderstandings on the cleaning but management took care of things promptly. They had freshly baked cookies in the evenings and they were beyond delicious. This isn't a luxurious Hyatt but a comfortable place to stay. Only favor I would ask is to please don't let employees smoke at the back because the cigarettes smell travels to the back rooms, which was really bad for my mom's allergies. Otherwise, we enjoyed our stay and will be back for another long stay. And oh, we really appreciate you forwarding our package that was delivered there. Whoever sent it to us, thank you so much 5 bones on the attentiveness of management ! Woof!!

I have mixed feelings about this spot. We had two rooms booked, but I didn't realized there is no…read moreelevator, so just a heads up this hotel has limited access for some and were not told about it before booking The rooms were fine, however, after noting how many guests in the reservation, they did not take into account when setting up the rooms the people who were sleeping on the sofa bed. When I went to ask for more blankets, we were told they were still in the wash and they said they could deliver them. They never got delivered. When we went back later that same day, they said they had no more. Thankfully it was not that cold and the heat worked. The computer system that the staff has to work with at the front desk is very slow for sure. It took probably 20 mins to check in. I felt bad for the people behind us waiting. Otherwise, it was an ok stay. I'm interested in what it'll be like after their upcoming renovations.

As someone who has traveled extensively across the globe--from boutique stays in Europe to luxury…read morehotels in Asia--I can confidently say that Lia Hotel stands out as one of the cleanest, most well-maintained, and genuinely welcoming places I've ever stayed. Tucked away in the Bay Area, where affordable quality can be hard to come by, Lia Hotel is an absolute gem. The rooms are spotless--seriously, not a speck of dust in sight--and the attention to detail in cleanliness is unmatched anywhere I've been. It's clear the team here takes great pride in the guest experience. Beyond that, the rates are unbelievably reasonable, especially given the prime location. In a region where accommodations can easily break the bank, this hotel delivers top-tier comfort and service without the outrageous price tag. If you're traveling through the Bay Area and want a place that's clean, quiet, and feels like a true hidden treasure, Lia Hotel is it. I can't recommend it enough--and I don't say that lightly.

Im looking over the liahotel not motel and im seeing some good reviews ,pepole I promise you the…read moregood reviews are written by their friends or family. You will b sorry if u go to the lia in San Carlos ca, if I could give o stars that would be to many,the fat sweaty manager or owner im not sure who he is is the rudest, sloppy , gross man I've ran across the parking sucks ,there's no breakfast the rooms appear clean but, from my personal experience if you do go there check for bed bugs if u can avoid this place at all costs.

Service...great. Room...awesome. Breakfast...good as always…read more What I could see as a downside: 1. Not close to the freeway. Not really a bad thing, but I thought it would be a much shorter drive. 2. The shower. I'm not a fan of "glass" doors/panels be used for showers. The stationary panel felt like if I bumped it a little too hard, it would pop right off the brackets. The panel and the door aren't flush, so water easily escapes the shower.

Check in is at 3pm, check out 12. The room was clean, bed was comfortable, there are firm and soft…read morepillows to choose from. Continental breakfast was complimentary. Breakfast is available from 6:30 am to 9am. For our visit the pancake machine was out of service. Other hot food items available were: oatmeal, cheese omelet, turkey sausage, bacon, sausage gravy and biscuits. There's bread, muffins, bagel, boiled eggs, cold cereal, yogurt and toppings. Coffee and hot water machine is accessible all day and night. Some restaurants are within walking distance. Grocery store was a little farther away. This hotel is located right next to an apartment building. Some neighbors got rowdy at night that the noise filtered through, windows didn't seem soundproofed. The restroom shares one switch for light and vent. It's so loud that when people in the adjacent room left it on from midnight, it was a continuous buzzing sound till they turned it off at 6 am. Didn't ask if parking was free, we Ubered from the airport.

First time staying at an actual Bed & Breakfast; this place hit it out of the park! No online…read morereservations, must email or call to reserve. We had a fabulous 3 night stay while in town visiting family. House was well appointed, inviting main level common areas, great layout with all suites upstairs. We were able to come and go in this centrally located neighborhood area close to stores & restaurants; easy access to freeway. The house is peaceful, beautifully decorated, and quiet. Although there were other guests, we only came across one other person in passing on the stairs. Plenty of parking in the driveway. Only small thing that could be improved was the outdoor deck furniture cushions of our suite could have used a good cleaning but I suppose it's a little more difficult to keep fabric clean outside. We had the tasty made-to-order breakfast two of the three mornings (saw the resident squirrel scrambling all over in the trees), innkeeper Ann was talkative and extremely accommodating. We also met Maria our last morning, great cook. We have already decided to stay here on our next trip to the Bay Area.

My wife & I, my son and his wife and their daughter stayed in three rooms at the Inn the end of…read morelast month. All of us had a truly great experience. The Inn is charming and full of immenities (including Tums). Our rooms were very tastefully furnished and the beds great. The common areas were all inviting. Especially nice were the individually prepared hot breakfasts. But what really made our stay remarkable was the Innkeeper Josie, who truly went out of her to make our stay enjoyable as well as comfortable. We had an early morning flight out of SFO and she got up early to prepare our breakfast at 6:30 so we could depart by 7. This was way, way above the expected. Kudos to her. If you ever find youself in the Bay area, this is the place you'd want to stay!

So I transferred from Houston TX to SFO and stayed here temporarily for 2 months straight. And the…read morestaff is amazing!! Ms Nelly, Ms Juvi and the rest of their team were all so very professional and hospitable!! They defiantly made me feel at home during my transitional move to SFO. This location is not far from the airport and even though I was in a new city, staying at this new location, I felt the aloha spirit!!! Working for the airport, I had different shifts that started between 3 AM and sometimes even later and again the staff was always super accommodating for me and my fur baby Rhella!! This location offered complimentary breakfast served daily from 6am to 8am Monday through Friday and 6am to 9am on Saturday and Sunday. There was also a Starbucks right next door if I needed to get a quick bite. The amenities for staying here also included a gym, WiFi and a pool. Since it was pretty cold still I wasn't able to utilize the pool but it does have one!! So aside from being close to shops, restaurants and the airport, this location was a great place to stay!! It's also right next door to the San Carlos Airport Museum, which I was able to check out during my off time. But all in all I would give this place a 10 out of 10 for the staff's professionalism, hospitality and just a fantastic overall stay experience!! If you're a Bonvoy member, please check this place out if you're looking for a fantastic location, with great amenities included for your stay!! Mahalo Nui to Ms Nelly and her entire team for being so accommodating!! I would defiantly stay here again or recommend this place to family and friends who come up to visit the SFO area!!!

Stayed here for a short work trip so it wasn't my money wasted but I will be telling my client that…read morethey should not have their guests stay here. With it being a pet friendly hotel, right away you know which rooms had animals because they reek of urine. The breakfast is subpar at best, 2 choices for hot breakfast like eggs and a protein then you have your typical oatmeal, waffle maker, and various breakfast breads. The dining area is very small and gets crowded fast and loud. To their credit, the staff I interacted with was very friendly. The first room I was in was directly across from their server room which was omitting a constant ringing which was louder in the room than the hallway. They were very understanding when I asked if I could be moved and there was no issue. The second room had the urine odor but it was on/off and I would only be in there sleeping really so I didn't bother changing again. The last day I was there, however, I woke up in the morning to use the bathroom and found a freaking COCKROACH on the floor! Still alive and squirming! So that was fun to see, at least i was checking out that morning so I skipped breakfast and bounced. Given that my client paid over $800 for 3 nights for me to stay here and to find a cockroach, this place is not worth that cost. Avoid staying here if you can.

Fellow Yelpers, have you ever sworn like would have bet your life on it that you already wrote a…read morereview for a place and no matter how you look it's not there?! That was me for this place. After dismissing the idea of some conspiracy to remove my review, I resigned myself to the fact that I probably loved this place too much that I wanted to keep it a secret all to myself. Sounds more plausible than some conspiracy, yeah? If I get real picky with it, the rating would be more like a 4.5 due to the extremely loud toilet flushing (but a powerful flush means less chances of a clogged toilet so I will take it) and the low water pressure for the shower. Aside from being extremely clean and quiet, the room had a kitchenette and full size refrigerator and microwave, all for a very affordable price. I even love that there's this little makeup nook with a mirror so I can get ready while the bathroom is occupied. Check in and out has always been painless and we always got late check out until 2 pm. Special shout out to Dan Brown at the front desk for being so friendly and welcoming! Now let's talk location. Not only is there a Panera, Mod Pizza, Habit, and FedEx practically in the same parking lot as the hotel, there's also a Starbucks just a few steps away. It is also located next to the Bridgepoint Shopping Center with a Target, Ross, Home Depot, BJs, Hobby Lobby, Armadillo Willy's, and much more! I can pack super light knowing I can just go grab something real quick from the Target. We were also about 10 mins away from Downtown San Mateo which has a ton of good eats to explore. It's about 30-40 minutes away from SF too so it makes the drive back less painful when our bellies are stuffed! The bf and I always choose this place for our staycations. I think we have been here 4-5 stays now and have never been disappointed!

first time to this location marriott! i liked that they acknowledged me as a longtime member with…read moreloyalty and gifted me a goodie bag room is pretty spacious, parking lot ample, shower doesnt get boiling hot how i like it right away, but super comfy bed i wish they had late checkout for me and prioritize members with any kind of status! they did check me in much earlier which i liked but guess you cant win em all!