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    Hotel Altis

    3.7 (22 reviews)
    PriceyHotels, Real Estate Agents
    Open Open 24 hours

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    What a beautiful setting.
    John H.

    Realizing most higher end restaurants in Lisbon are closed on Christmas, we were delighted to find Rossio, on the 7th floor welcoming use for dinner that night. Exquisite service, beautiful view and amazingly well prepared and presented food. We shared a few small plates including gyoza and a spinach salad and of course, some fine wines. The most impressive thing of all, was the service. The gentlemen who waited on us were there to make us welcome and comfortable. I mentioned to the waiter that I was grateful he was there on Christmas and he said, "we are glad to be here for you" and " I have a wonderful job". So many places would want to turn the table but they had an entirely different approach. For that I am very grateful. I'm so sorry I didn't note his name in the review. Next time we stay in Lisbon, we will stay at this wonderful example of a hotel and most certainly dine here again. To the two gentlemen who served us that evening, Feliz Ano Novo and thank you again!

    Room
    Martin B.

    I loved the location, close to famous Avenida da Liberdade and many Lisbon sights. The standard room was large and comfortable, no complaints here. The beds and linens were very comfy. The cleaning ladies missed to clean our room once (was the late breakfast due change of winter/summer time or our visit of spa reason to skip the routine?). The breakfast buffet is quite varied and rich. The coffee waiters occasionally pour is not tasty, the one from the machine is much better. Also, three out of four days we had to stand in a long line to enter the breakfast room. I know, the hotel was full, but hey, they claim to be a 5 star and all the waiting was caused by the chaotic and poor organization. They should learn the efficiency from the seafood restaurant which we found round the corner. The bar on the top floor is a bit overpriced which you could probably tolerate at luxury hotel but what is harder to get used to is tired and uninviting design, seating and lighting. Spa is cozy and not crowded and WIFI worked seamlessly. I still recommend the hotel if you get a good deal.

    Catarina L.

    Altis is a nice hotel, I think it would be a really good 4 stars, but unfortunately it doesn't live up to its 5th star. The building looks a bit dated, but the interiors, particularly the rooms, are very modern and comfortable. Large mirrors everywhere, slippers and nice toiletries, an entertainment system and big fluffy pillows on the bed, are some of the things you can expect. The staff is pleasant enough, especially the barmen and the reception clerks, but I found some of the waiters to be very clumsy and almost rude. During breakfast service, for instance, the inexperience of some of the staff would show through and you'd also see them bumping into tables/chairs without even acknowledging it. The breakfast buffet is also a bit disappointing, plenty of choice, but everything's very basic. Again, it wasn't what would expect for a hotel in this range - other similar hotels in the area are much better, so Altis doesn't compare well. We had one event with catering at the hotel and that was also not up to scratch, I couldn't believe how disorganized the service was, the food served was not very tasty or well prepared and we had a disproportionate amount of desserts versus mains/starters. So I wouldn't recommend their catering, even though the venue - the D. Fernando Grill on the 12th floor - was very accommodating for a that big number of people - there's also a covered balcony that runs around this floor, great for al fresco socializing. There are a lot of smoking areas indoors but they're not overly intrusive - I sat on the lobby bar working for a while and only felt a very faint smell of tobacco. However, if large numbers of people gather in one of the bars smoking, it may become discomfortable. Wi-fi is free, but the list of freebies ends there. We were supposed to get a complimentary bottle of water every day in our room, but that never arrived - for what it's worth, we complained on check-out and they apologized profusely. Still felt very stingy on their part, they were charging a whopping 4€ for mere bottled water inside the room. There was also a Nespresso machine and coffee capsules, but each of them would cost 2€. I understand things are more expensive at hotels, but this just felt excessive. In summary, Altis certainly has the infrastructure of a very good hotel, but it needs to rethink the way it treats their paying customers, how it trains the staff and definitely what kind of food standard they're aiming for. As saving grace, they seem to be geared towards a business audience and they have good facilities such as the business center that you can use for free even for printing some documents.

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    8 years ago

    Great five star hotel in downtown Lisbon. Friendly staff. We'll appointed rooms. Good workout center, pool, jacuzzi and saunas.

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    10 years ago

    Nice Hotel, little old-fashioned (70ties), large Roms-- but: rooms noisy, bathroom of the neighbours very loud.

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    Hotel Altis Reviews in Other Languages

    Review Highlights - Hotel Altis

    We stayed at Altis Grand Hotel during our trip to Lisbon, and it ended up being one of the highlights of our stay.

    Mentioned in 3 reviews

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    Corpo Santo Lisbon Historical Hotel - Superior Double Room

    Corpo Santo Lisbon Historical Hotel

    (26 reviews)

    Cais do Sodré, Bairro Alto - Bica - Cais do Sodré

    Just finishing up a 4 night stay in Lisbon and cannot express how pleased I am that I chose Corpo…read moreSanto Hotel. Everything about this hotel was positive from the nicely furnished room with super comfortable bed, to the amenities-including the chromotherapy shower-to the fantastic breakfast, and mostly the service. All the people at the front desk and dedicated concierges were super friendly and helpful with restaurant suggestions, tourist suggestions, and travel suggestions (useful since a train strike was in effect during my stay). The head of the housecleaning department even repaired (sewed) a pair of pants I tore on my visit-talk about going above and beyond the call of duty. The hotel offers its guests a number of freebies that are much appreciated. Besides complimentary cook to order breakfast the hotel offers 3 free walking tours around the city and in room mini bar items-such as water, soft drinks, and beer-are also complimentary. The hotel even has various snacks (cookies, snacks, some food items) offered to guests in the lobby entrance as well as a daily happy hour. One final bonus are the 17th century ruins in the downstairs lounge area. Finally, the location is excellent. Corpo Santo is about a minute walk from Pink Street, 5 minute walk from Time Out Market, and very close to a number of tourist attractions in a less densely populated area than other hotels I looked at as well as a short walk from the water. Very easy for Uber drivers to find the hotel. This was my first visit to Lisbon but if I return I will definitely stay again at Corpo Santo. Muito bom!!

    It's an amazing hotel with an amazing staff. The Hotel is…read more in a great location and you can walk to some fun shops and restaurants very close by. Hotel offers walking tours and a host of amenities. ( snacks , water , gin tasting ) . We can't wait to go back to this hotel and explore more of an amazing city . Go.

    Pousada de Lisboa

    Pousada de Lisboa

    (9 reviews)

    Baixa, Rossio - Baixa - Chiado

    Conveniently located across Praça do Comércio in the Chiado district. This hotel deserves all the…read morepraises. Pros and cons with luxury hotels- there's no loud and gaudy signs to alert itself; just a small subtle golden sign outside. Hahaha! The hotel blends so well with the area around it that it was honestly hard to find the hotel. We went around the square like 3 times; even the locals and the workers working around the area weren't sure where it was despite showing them the address. Nonetheless, I truly appreciate it when designers respect the surrounding areas and try to maintain the original parts and history of the place; choosing to inconspicuously blend instead of obnoxiously standing out. Walking into this beautiful hotel is like walking into a museum. I love the old things they choose to display and showcase. I commend the designers who try to mantain the beauty of old buildings and incorporate to meld history instead of choosing to modernize things. Our stay here was literally and figuratively on a whole 'nother level. Our room was in one of their mezzanine rooms- so it felt like we were in like a mini townhouse since it was a 2 level room. One is greeted with a small foyer and then stairs that lead to the bathroom and then the topmost landing to the sleeping area. We loved how it felt like we weren't in a hotel. Upon the arrival to our bedroom, we were greeted with a nice amuse-bouche of Lisbon's quintessential dessert, pastel de nata and a souvenir of the iconic azulejos. The attention to detail is apparent in every corner. While the impeccable accommodations were stellar, there was some thing that made our stay inhospitable. Unfortunately, the people in the front desk left quite an unpalatable impression on us. Most would consider it wise to put a friendlier face at the front end of such an establishment. A welcoming face and an affable and understanding demeanor to weary and confused travelers would be a wonderful warm welcome!! However, this was not the case. The front desk people need some refresher course on their pleasantries and welcoming skills. Good thing this was not the first hotel we stayed upon arriving to the country!! We immediately wished that we had gone back to The Lumiares Hotel & Spa in Barrio Alto. Despite that place being busy and at the center of Barrio Alto, the staff there truly were hospitable and engaging; night and day difference compared to this one. I understand that the hotel could be busy but there's a difference with attentive staff on busy hours and just plain aloof. There were 2 gentleman and a lady who were in their desks. I observed all 3 of them sitting coldly in there while they were ent about their routine. There was another elderly couple standing with us when we were waiting for our turn to get checked in, and the guy on the other desk just sat there while his other colleagues were going about their work. Let's give him the benefit of a doubt... He could be busy or maybe not able to check any of us in, but one could argue that it's still not hard to provide some friendly support or maybe asked the other guests if there was anything that he could help with while we stand there. I mean offer the poor lady with a cane a chair perhaps while her poor husband was trying to coral their luggage's, the guy could've called a bellhop to help them. Regardless, the lady who checked us in was business as usual; all cold and quite unwelcoming that she couldn't even be bothered to try and work up a mere smile so she could appear acutely affable. After all, you are in the hospitality business and the face of the establishment being situated in the front. Thankfully, interacting with the front desk was a short one. Despite all that, I hate to highlight that debacle because the rest of the staff were wonderful! They were welcoming and friendly. Whenever we had our breakfasts, we were always pleasantly greeted. The servers and the kitchen staff were attentive. Despite being busy, they took their time to answer and explain some of our questions and sincerely asked us about our stay. Our server was delightful & genuinely curious about our trip and was kind to give us ideas and suggestions. We heard her have the same pleasant interactions with the other guests and impressively in other languages. Overall, besides our front desk fiasco, we still enjoyed our stay here. Fortunately, our interactions with the rest of the staff thankfully overshadowed the unpalatable experience we had with the front. Shout out to the security, our bellhop and the servers at breakfast.

    We booked this wonderful hotel for a 4-night stay and loved its perfectly central location within…read moreCommercial Plaza in Baixa, across the Tagus River and a short walk to Chiado, Alfama, Pink Street, etc. A short walk takes you to Rua Augusta, a gorgeous pedestrian street lined with shops and restaurants. The hotel serves a great daily breakfast with plenty of buffet options and made-to-order items. Plus, late-night owls will appreciate the drinks, coffee, and teas available. Highly recommend for a convenient and comfortable stay in Lisbon.

    Corinthia Lisbon - Meat and cheese spread

    Corinthia Lisbon

    (39 reviews)

    €€€

    Praça de Espanha, Campolide

    I have to say our stay here was beyond my expectations and I'm glad we decided to stay here. They…read moreare part of The Edit with Chase so I booked through the Chase Travel portal. After a tumultuous travel to even get to Lisbon, arriving at Corinthia felt like a breath of fresh air. Our flight was delayed by a whole day and they were able to adjust our reservation to start one day over at no extra charge which was really appreciated! With our CC, we were able to get a room upgrade with a corner suite. The room was fantastic, modern, clean and the bathroom had a shower and tub. They have a turndown service to prep your bed at night and leave some lavender on top too! Small trinkets in the room like water, egg tarts, and more was available. The location is not the best from the main tourist area, and there isn't a ton to see in the area, but they do have a free shuttle that takes you downtown that we were able to use. There are 3 restaurants in the hotel too! We were able to dine at one but around the holidays, the other restaurant we wanted to try was closed both nights for private events. Their room service was actually quite good (and fast!) too! The hotel breakfast has a nice spread as well! It was included in our stay so I felt that it was worth! Overall, we had a pleasant stay here and I would recommend to others!

    Very nice five star hotel. Location is good. The hotel has three restaurants, and several…read morerestaurants are down the street. A grocery store is at the corner where we got meats, cheeses and a baguette to eat in the room after an exhausting day. If you're walkers like we are you can walk the 3.7 miles to old Lisbon. It's down hill. Took a good hour. The hotel room was not overly large, but we had enough room. A nice size table with two chairs was useful. The Nespresso coffee machine was my favorite. The refrigerator bar was fully stocked. Little packages of toiletries were available. Housekeepers came by every evening to check if we needed anything. We said, Chocolates! The breakfast buffet in the main restaurant had everything. The lobby people were kind and helpful. Umbrellas are available to borrow on rainy days. Recommend.

    Hotel Altis - hotels - Updated May 2026

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