Alina at the front desk needs to be recognized and hopefully promoted to management. She is the…read morebest reflection of this property - elegant, warm, gracious and accommodating. The property itself is situated on the lake with gorgeous views of the snow covered Swiss mountains. Everyone who worked at the property were wonderful but Alina was exceptional. Thank you for making our trip memorable!!

I'm a returning guest to this breathtaking hotel at the shores of Lake Uri for the last 25 years…read more Neither the hotel's website, promoting "relaxing" travel packages nor their booking confirmations provide the slightest information or caution that there is major construction going on along the complete length of the hotel lake front. The noise pollution during the work week, starting at 7:30AM (!!!) until 4PM, is deafening and makes a stay at this hotel a total disaster! Where's the courtesy and responsibility of the hotel management to provide cautionary information to guests from abroad about this nuisance? I am extremely disappointed in how this situation is being handled by this otherwise reputable hotel! Dec. 23, 2015 Management of the hotel has taken my suggestion into consideration and posted a cautionary note about the noise situation on the reception desk as well as provided respective notes on their website. One cannot expect more and I appreciate that the hotel management followed-through on my observation which will be helpful for all future guests during the next few weeks. Thank you Ms. Hoffmann, this has restored my belief in Swiss quality!

Horrible experience. Very lavish setting but don't be fooled by it. Food is very expensive and took…read more2.5 hours. The server spilled water all over our table and walked away without cleaning it. She should've had a helmet strapped on her with a caution stick that says Mongaloid. Food was flavorless too, for the $ go somewhere else. Very shallow and pedantic.

We waited 25 minutes for cocktails, then were rushed out at closing time without being allowed to…read moredrink them. When I complained to the manager, he responded by insulting my nationality.

A wonderful experience. There's a 1960s resort hotel built for the springs, with all the…read moretreatments, elegant rooms (get one in the refurbished wing) and a very good (grand-hotel style) restaurant. Then, the spa itself is an amazing building built by Peter Zumthor (Google it) entirely out of the local rock. He has created an unforgettable experience. Try swimming out though a quartzite rock doorway into the heated pool at night and sit in the steam looking at the snow and stars. On the other hand, you're in a rather ordinary little Swiss village, so if you want to leave the hotel there's not much to see unless you want to go hiking. Bring books and a swimsuit. You can get there pretty easily by (very efficient) public transport: train from the airport, changing several times, and then a bus taking a spectacular route winding through the valleys.

Incredible stay!!! Thank you to everyone, especially our…read morecheck in gentleman and bartendress Stunning views and sunset, luxurious bed & towels, Bogner amenities... I'll be back!

Great place for wellness and hiking. Since it is a bit off the track, it is rather calm. The sport…read moreand spa facilities are clean and nice. Nice views from the spa area, stunning views once you hiked up to the top of mountain. Fair prices.

We loved our stay at this quaint, authentic little hotel in Vals. Brita is a charming and…read moreenthusiastic hostess while Peter is a 5 star chef in a BnB body! Delicous dinner and breakfast!!! Up on the hillside in Vals, the view is breathtaking yet so charming. Though a short walk from Spa Thermes it took forever as every step is a photo. If given the opportunity to come back to Vals we would absolutely stay here again.

Great little hotel. Clean, updated and every room has a balcony that overlooks the valley. Staff is…read morefriendly and food is tasty. We didn't find it expensive but it was off season. Well worth the stop.

The staff at this property are all great! They all go above and beyond to make your stay…read morecomfortable,I even requested front dest a pill for minor head ache for my husband. It was helpful verall, I had a great experience with the staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend. Thank you from NY

there are loads of things you can do here. there's a wide varietyof sports (badminton, squash,…read moreclimbing etc), some not so exhausting activities (bowling, snooker, mini golf etc), a spa and a couple of restaurants. in winter they even have a small skilift. if the weather's not so good and you're in the area, you can definitively spend a couple of nice hours here.