We made a reservation for dinner at the Grill restaurant and seeterrasse and what a fabulous…read moreexperience. The hotel staff were attentive and made it special for my father who was celebrating his 89th birthday. Attention to detail and warm welcome from reception staff to restaurant staff to the park hotel car service was outstanding.

Greatest hotel on the planet. I can not spend enough time here. The view is great. The food is…read morefantastic. The staff is exceptional.

We stay here each time we visit Vitznau. Fantastic staff. Great lunch/dinner spot right by the…read morelake. Complimentary breakfast, sauna, fitness and swimming pool. Be sure to ask for fan for bedrooms during hot summer months. There is a small grocery store nearby. Rigi station to catch trains up to Rigi Kalbad mountains plus boats to Lucerne and surrounding areas is a short walk from hotel. There is parking at hotel if you're renting a car.

Amazingly beautiful hotel. Right on the water Lake Lucerne. Wonderful service. Lovely magnolia…read moretrees. Can't wait to visit again.

Horrible experience. Very lavish setting but don't be fooled by it. Food is very expensive and took…read more2.5 hours. The server spilled water all over our table and walked away without cleaning it. She should've had a helmet strapped on her with a caution stick that says Mongaloid. Food was flavorless too, for the $ go somewhere else. Very shallow and pedantic.

We waited 25 minutes for cocktails, then were rushed out at closing time without being allowed to…read moredrink them. When I complained to the manager, he responded by insulting my nationality.