Room= clean with nice bathroom but the sheets on the bed were horrible. Duvet was very thick and…read moreheavy and room (entire hotel,actually) was very hot. We had our window open all night. Staff are friendly and knowledgeable,and willing to help. Very disappointed in the food for dinner but breakfast buffet was nice Good location. A Walking around town, I wish we had stayed at the much less touristy Hotel Goldy

Extremely disappointed with this hotel. Please stop advertising that it has AC. I paid extra to…read morefind a hotel that had AC. The room was hot the bathroom was like a sauna. I was told the AC only gets 5 degrees cooler than it is outside, so if you're staying here in the summer, good luck! Glad I only stayed one night. Plus the room is outdated. It's dusty which is why I didn't sit on the couches. Plus, the wall ceiling looked as if it was caving in. This was the upgraded room. I can't imagine the how the economy rooms look and feel. Staff was also rude. Only plus side is that it's close to the train station.

Here's a version that feels more direct, more personal, and less polished-for-brochure:…read more I stay in a lot of luxury hotels around the world. Asia, the Middle East, Europe, the US. Enough that I think I have a pretty good barometer for what is genuinely five-star and what is just marketed that way. Victoria Jungfrau in Interlaken is the real thing. What stood out wasn't one flashy moment. It was the consistency and attention to detail from every single member of staff I interacted with. That kind of alignment doesn't happen by accident. It reflects culture and leadership. There's something here that feels like old-school European excellence in hospitality. Service that is confident, calm, precise, and not overly theatrical. It feels intentional. Lara at reception was excellent. Professional, efficient, and warm without being overdone. Check-in was smooth and polished, but never stiff. Chantal at concierge was exceptional. She noticed me every time I walked into the hotel. Not occasionally. Every time. She remembered what she had arranged, followed up naturally, and clearly paid attention. That level of detail is rare, even at top-tier properties. It made a difference. I genuinely felt that she wanted my experience in Interlaken to be great, not just adequate. In a world where many luxury hotels rely on branding and design to carry the experience, Victoria Jungfrau delivers through people. That's harder to manufacture. And it shows.

Superb experience across the board. Staff uniformly friendly and professional. Spa and pool are top…read moretier with lots of warm heated lanes to swim laps, four indoor and outdoor jacuzzis. The back of the hotel has amazing wooded Mountain Views, the front including the dining room faces the Jungfrau and landing site for paragliders in the park. Rooms modern but elegant and classy. Breakfast buffet is huge; afternoon tea extensive. Played billiards and swam every day. Centrally located but quiet rooms. Pricey but worth it for a world class experience!

We stayed in this lovely hotel in Lauterbrunnen in early March. The rooms were charming and unique,…read moreso unlike the large chain hotels. It was clean and the bedding was SO comfortable! Our room had a good sized balcony with table and chair and absolutely breathtaking views of the mountains. The location is excellent, just a few minutes walk to the train station as well as the gondola to ride up the mountain. Also close to shopping at three coop store. Breakfast was included and was excellent. Coffee and tea available 24/7 in the lobby. Staff super helpful. Would definitely stay again!

Loved our stay at this property in Lauterbrunnen. Not sure how/why, but we ended up with the 007…read more(James Bond) suite. Smelled faintly of cigarette smoke (rooms are non-smoking, but they allow smoking on the balconies), but I just kept the window open and that helped. The room was clean and spacious with a beautiful view of the falls. Usually we don't like to eat at the hotels where we stay (unless we have to), but the restaurant here was top notch. Liked it so much we ate there 2 of the three nights we were in town. I had the deer both nights, absolutely scrumptious). Their pizzas seem popular, though we did not have one. Super conveniently located across the street from the train station and next to the cable car up to Murren and next to the Coop Grocery (easy to pick up snacks or a bottle of wine). Not for the faint of heart, though. Dragging our bags up the hill to the property was a job - thankfully we were up to it, but if you're booking keep your fitness level in mind (or maybe the hotel offers some sort of help? I didn't ask.) I would definitely recommend staying here. If ever back in Lauterbrunnen, I would stay again.

Incredible Coffee. I would say the only craft coffee I had my entire stay around Lake Thun. We went…read morehere 4 times in our 9 day stay. The service was so nice and everyone we talked to was so welcoming and kind.

Amazing cafe! Got a delicious flat white and there was both oat and lactose free milk alternatives…read moreavailable. Such a great view of the water as well!

This was my favorite hotel during my amazing Europe tour. This is more than a hotel it's a family…read morehouse, our tour group took up most of the rooms. My room was in the adjoining building, just past the dinner room. No elevators in this hotel. I was on the third floor, all those steps just mean a better view and that it was. I had a long balcony off the bathroom with the most inconvenient views of the snow covered mountains. Such fresh crisp air. My room was very big, queen sized bed, two chairs and a dresser with a tv... never turned it on lol. Huge bathroom with an old fashioned tub/ shower. Everything worked great. Hot shower and a comfy bed. We had a buffet breakfast each morning with everything you would need. We enjoyed an amazing homemade dinner. The best food in Switzerland. I had to go back for seconds. This place is located in a cute town that was easy to walk around. With to mini marts... great prices on snacks and alcohol. The train station is so easy to access, we took this to Jungfrau and to near by towns like Interlaken. Beautiful outside garden out back of hotel, along with a jacuzzi. Sign up at reception for a time. There's a small room with a bar in the hotel, great beer and cocktails. The entire town shuts down by 10 pm. People are very respectful of this . The staff here made us all feel so welcomed, for being here only a few days they become family. I will be back.

This is our home away home for two days in Switzerland…read more I heard that the owner and founder of travel tour agency (expat) we used for our Europe tour co -owns the hotel. He tends the garden himself whenever he visits the country as we were told. Part of our package was a stay and dinner/breakfast at this place. Our party of three got the top floor, three single beds in a room the end of the hall with a very nice view of the community and the mountain. The windows were wide enough to enjoy the view and felt the crisp air as we opened it up the moment we walked in. The room is spacious. We have our own bathroom/shower. The other room next to us has a balcony which I wish we had too. Our room doesn't need an air conditioning besides we do not see any system in reference to, the weather was cold during our visit. The weather here was gorgeous and smells clean. Welcoming lounges, big backyard garden, breakfast nook outside and a Jacuzzi are extras for the hotel. Nice innkeeper and staff welcomed us and serviced us during the stay. The breakfast and dinner meals included with our package were quite remarkable. The restaurant and the bar are modest in size. Having meal in a different country with the feel of being a local in terms of its food and the ambiance were something unique for an experience. The fondue and their schnitzel were good. I enjoyed most our host whom prepared some exciting thing while we were dining and dressed up with their traditional costume. Few hundreds steps away from the train station and the grocery stores were nearby. Quiet neighborhood and seemed very safe to be here. Well recommended place to stay especially if wanted to be near to the Interlaken area. No lift though is available but the staff is willing to carry your luggage's if happen to be assigned on the higher floor.

Beautiful hotel in Wengen with wonderful staff! They serve a delicious breakfast with a stunning…read moreview of the snow capped mountains. The hotel also serves lunch and dinner, complete with a decadent chocolate cake on the menu. Rooms are small but very cosy and comfortable. One of my favorite stays on our trip to Switzerland!

Great time in Wegen at this hotel. Amazing Mountain View's from your balcony. Perfect location to…read morevisit the Jungfrau region. No cars to worry about, great shops and restaurants nearby. Breakfast at the hotel are amazing and Irene made it extra special with her friendly smile and interaction.

We really enjoyed staying at this hotel. So we booked one of their attic rooms and then panicked a…read morelittle because shortly before the trip they sent a warning email about the room.... Ha! It basically said the room was up a bunch of stairs and also has no air conditioning, but it was pretty much the only affordable option so we risked it. I really loved the attic room! The weather was perfect for staying there (cloudy, drizzly, cool.... Not so good for seeing the sites, but you know). The window overlooked the street, which was great. The beds were comfy. The shared bath and shower were tiny but you could see a waterfall out the small window... so cool! Also, the breakfast was huge and delicious. The property had lots of nice communal spaces and had tea and coffee available all day. I really liked staying here!

The location is magical. Staff are so friendly and helpful…read more Beds are comfortable. It's a charming experience waking up to the sound of cowbells.

We loved everything about our stay! The breakfast, dinner, stunning views, luxurious spa. It's a…read moretop of the list option for anyone looking to visit wengen.

Just arrived and we are so excited/impressed The room is…read moregreat the staff are great worth every cent!

This was our favorite hotel for our 2 weeks long stay in Switzerland. The hotel room was clean and…read morehas everything we need. It also has an amazing view looking to the funicular and mountain. Hot and cold breakfast buffet with lots of selection. They also have 5 course set menu for dinner. The train was only 2 minutes walk from the hotel. On our last day, they surprised us with a delicious Black Forest cake and a birthday card for my husband's birthday. We would recommend this hotel to anyone who's going to Wengen.

Great clean room with the cutest balcony. The staff are super nice and attentive. The bath robes…read moreand slippers for going to the hot tub are a nice touch. The view is amazing. Located very close to the train station. We will stay here again on our next trip.

For into Ringgenberg this afternoon and there wasn't much open. Someone recommended this place…read more Less than a mile walk, so we gave it a shot. Oh my goodness - yum. I had the Sautiertes Forellenfilet (trout), with risotto instead of pasta because I'm allergic to gluten. It tasted amazing! We had 8 in our party and everyone is raving. My daughter had the Beo Entercote (steak with a creamy pepper sauce) and gave it 2 thumbs up. A couple people got pizza, my cousin got the Caprese salad, and the brats are top notch. If you eat dessert, my family says to get the Strawberry Mini Cakes! There are actually votes in our family to eat here again during our visit.

This restaurant was exactly what we needed. There was a great variety of foods to choose from and…read morethe staff was very accommodating. Our son is teething and has a tendency to scream. They were able to get him served right away to keep him busy. They had high chairs for infants as well. The food was very good. We had the lamb and the pork loin. Would definitely recommend the lamb. They have a great selection of ice cream. Would definitely come back!