I use delivery and food has always been as expected and sometimes even an added free item. However, the last delivery was by a third party and the guy said he didn't get a tip (I had added a generous over 20% tip to the order) and he wanted a signature plus he couldn't speak English. Please HWE go back to your previous delivery service. I gave him a tip so he ended up with $35. That is terrible. Won't happen again as I will either stop ordering or just refuse to answer the door. My instructions are to ring bell and leave at door and do not wait. read more

Best Crab Rangoon I've ever had. I moved away and still crave having a meal there. Hot Wok isn't comparable.

This is a busy place for take-out, although they have a decent sized dining room. You order at the counter. Portions are large. I had way too much food for one person. I had the triple Mongolian. It was good but an excessive amount of onions and so much sauce it was nearly soupy. The fried rice didn't have peas or carrots (which is a plus for me) but it wasn't overly flavorful. Overall the food was just ok. I wouldn't get the same thing again. They have Pepsi products in the fountain and bottles in the fridge. read more

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Food is always great!!! The 4 Seasons w/ shrimp fried rice is particularly delicious!!!! Paired with the Hot & Sour soup it makes a totally extraordinary meal!!! Highly recommended!!!! read more

I have never had a bad meal or bad service and that is why Hot Wok is the only place I go for my Chinese.

I get these food venues have to cut back but literally the cashew chicken had chicken so grissley it was like eating the foot off a chicken- nothing but robbery uneatable chicken They were nice and made another but literally not gonna trust that either. Don't do chicken items Never had these issues in past read more

The best Gen Tso's around and the people are very nice. Super clean and very fast. Great egg rolls too.

The best Chinese food I have ever had. Get the Crab Rangoons might be my favorite food oat.

Stopped in for a quick and inexpensive dinner. I ordered the General Tso combination with fried rice and my wife ordered the Orange Chicken with fried rice. We dined in because we don't live in the area. Our food was served, and I say served in the loosest sense of the term, in the take out containers. We also had to ask for the drinks we paid for. Opening the containers revealed the same looking contents, soggy chicken and dried out fried rice. There was absolutely no difference in the General Tso and Orange Chicken, it was the same soggy chicken. General Tso Chicken is supposed to be dark meat chicken, fried, crispy then tossed in a sweet and spicy saucy, not chicken scraps that had been fried 12 hours earlier then subjected to drowning in a sweet sauce with zero spice. The rice was dry, lacking any flavor. The egg roll was also a disappointment, as I could have prepared a better alternative with a trip to Aldi and an air fryer. The crab Rangoon was the only small bright spot in this meal, but then again, I've had worse, I've had better. The true insult was the cost of this meal, $40.00! Someone with a cookbook, an air fryer and some groceries could make a better meal with less money. Neither one of us finished our meal and without regrets left the poor excuse for a dinner behind without so much of a thank you from the proprietor or their help. If you want to spend a large sum of money with equal regret, then this is your place. read more

Omg. If I could give this restaurant a 100000/10 I would this food is amazing. I got a beef lo mean bowl and it was an amazing proportion and I ate the whole thing !!! The driver was good as well. Instead of just wandering around trying to find my apartment like most doordashers do he called us to find the apartment! Definitely ordering here again read more

The chicken wasn't even chewable, and about 4 hours later was up sick... would never go back.

Love what I picked. There were some fried chicken pieces and lo Mein was great! I got what I wanted and it was delicious! Would recommend this place. read more

This was alright- I either loved or hated what I got. We got fried pork dumplings, crab Rangoons, general tso's with fried rice and sweet and sour chicken with pork lo mein. The fried pork dumplings and sweet and sour chicken are a MUST!! The dumplings are warm, crispy, like getting a warm hug, and the sweet and sour chicken is crunchy but large chicken breast pieces. The crab rangoons were good! They have an awesome amount of filling, I'd get them again but if I could tweak anything there, would be to add more crab, as I could really only taste cream cheese. The general tso's was alright, along with the fried rice. The pork lo mein was a huge let down. It was soggy, the noodle shape was a little weird, so overall, we didnt eat it. Additionally, if you are dining in, it is quite confusing about how to get your order. We were never instructed if we needed to wait for a number to be called, they were bringing it to us, etc. They were calling out numbers so we weren't sure. My boyfriend went up to ask and waited ( awkwardly and ignored ) for a couple minutes before they told him they'd bring it to us. Not sure if they forgot about our order. We went on a sunday around 5 so perhaps they were busy with to-go orders. Personally, I didn enjoy dining in though. Overall, we would come here again but I wasn't over the moon like I had hoped. read more

The food was bland. It was way overpriced for the quality. Also had bad service. Employee's were rude.

My favorite Chinese place in bloomington. Hands down the hot and sour soup I've ever had.

First & last time visiting. I've never had tasteless chicken fried rice Also ordered orange chicken which wasn't that great either...decided to throw it out when I started chewing something that wasn't chewable. Disappointed and hate money was wasted !!!! read more

we usually get the best service & quality but last night was a disappointment. we live out of town 30 mins so we didn't Open our food til we got home, no sweet and sour for the crab rangoons, ordered two large entreed and only received a bowl portion of one of them and the lo mein is usually packed with chicken and our large portion last night had about 4 pieces... read more

I placed an order here on 5/31/23 and my egg foo young was the worst I've had from here the gravy was watered down and had no taste to it. It was just horrible. My order totaled about $21 and they offered me a $5 credit or bring back the rest for a possible refund. No Way, that SUCKS! Don't order from here they don't stand behind their food! read more

This is solid food - better than *** Maybe not **** but a def **** They delivered. Late Sunday nite not a ton of options. Food came in half hour. Very hot. Broccoli beef gravy very good and fried rice. Chicken wings had a good sweet sauce and egg rolls were crispy and crab rangoons I didn't order but were tasty. No forks but I used coffee stirrers in my hotel room as chopsticks so all is well. Not a bad place and better than its mixed reviews in my opinion. Reasonably priced too. read more

Average crap bland greasy fast food Chinese for reasonable (not cheap) prices. Massive portion sizes will make you fall asleep at your desk. Minimal spice, so if you are sensitive to spicy stuff, you may confidently order away. Their menus on the back wall/counter are needlessly vague and generally without prices. I have been there half a dozen times and I still don't really understand what is a combo, what is a lunch special, or whether there is really a difference, other than one nets average crab rangoons. Just pick something, and get what you want with it. If its lunch time, you will likely spend less than $10. They might pack your 'for here' items in a to go package. They might tell you to sit down and they will deliver your food - but no napkins or plastic forks. Reading all of the above, it is easy to understand why this place gets one star. It is not easy to understand why I keep going back, however. read more

Hot Wok Express - the inside of a restaurant - Chinese Near Me - Bloomington, Illinois

Fast service + generous portion = instant gratification + leftover for days. Need I say more? Great place for some instant American Chinese takeout. Quality is above average, considering their price and the fact I consider them as a fast food spot. They have their fan favorites ready to go (think Panda Express), else you can order off of their menu. Like most fast food places, their food is salty, but hey I'm not trying to eat healthy when I come here. Try their Chicago chicken or chili chicken, you won't regret it. read more

Great food at a reasonable price. Only thing is that you might need to check your carry out order to ensure that it's correct. If they get it wrong, they'll make it up. Excellent place! read more

I have been getting calls at least once a month from a delivery driver for an order I didn't submit. I have answered the phone multiple times to tell them they have the wrong number and ask that they ensure that they let the person making these orders know they need to update the contact number listed with the order. But alas, I still get a call every time they're trying to deliver an order that is not mine. This is two Fridays in a row now. Please do something about this. It's terribly inconvenient for me to keep getting these calls. I don't even live in Bloomington. read more

I was that the hospital across the street and really needed a quick bite to eat when I find this little restaurant they have a sign saying lunch special $ 4.95 so I thought I would check it out. I was pleasantly surprised the restaurant is clean and up-to-date it's a very nicely decorated the help is a wonderful informative very friendly while I was there I was talking to the counter girl and the one of the owners of the restaurant who grew up in the restaurant cuz his family is owned it for 28 years was telling me about the restaurant and I found this an extremely charming place and I can't wait to go back. I ordered the walnut shrimp with white rice which was really really wonderful the recipe they have is excellent and I am a Chinese food snob and I see that they have kind of like a buffet thing where you order and they serve you right then and there and the food looked wonderful broccoli is fresh and frozen all the vegetables are nicely cut the shrimp are huge I mean like three bites per shrimp it's humongous it looks fresh nicely cut nicely served food I think you will find it a pleasant place to try. read more

Hot Wok Express - Walnut Shrimp yummy - Chinese Near Me - Bloomington, Illinois

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Had some friends tell us about this place so we had to check it out and it did not disappoint! Great food, large portions, and good price! This will be our new Chinese place for sure! HIGHLY recommend the pot stickers and crab Rangoon read more

I really don't understand the lack luster reviews! I love this place. I've eaten Chinese in 40+ States and a number of different countries...everytime I'm in Bloomington/Normal, I come here. Their crab rangoon is the best in the US. Seriously! Their General Tso is solid! Love the egg rolls. I know that preferences are individual, so I would highly recommend this place. I love it! read more

Hot Wok Express - General Tso & their AMAZING crab rangoon! - Chinese Near Me - Bloomington, Illinois

this is my fiancé and i's favorite chinese restaurant in town. the employees are always so nice and the food always hits every time (plus they always give a generous amount). we're moving soon and we're going to miss this place so much. read more

The first reviewers comment about the rice was right on. I've never gotten so much rice with an order. The meat options I got also had a strange taste, and the ample rice was not even very good. The food is not prepared to order, but rather sits in heating trays waiting for some one to order it. It's flavor reflects its treatment. Service was confused at best, unfriendly as worst. I tried to order from the menu but the basically ignored my order and just gave me the rice with two items. I came here for dinner and the restaurant had two other people in the entire place. Prices are on the high side which surprised me considering the location, service and quality. read more

Food was delivered very quickly, was piping hot and Delicious!!! Thanks for making my dinner easy and filling!

I really like this place for SUPER FAST chinese food! I dont even call till I am 1/2 way there because of how fast it is. They usually say it will be ready in 5-10 min! It is one of two places I regularly go to for fast food. I dont really know what happened to the ones that didnt like it but I have NEVER had a bad meal here! read more

Ordered my dinner through yelp for delivery. Didn't realize $15 of food would be enough for 3-4 people. Great flavor, plenty left overs. They even brought plates and utensils. If I ever come back to Bloomington, this is officially my favorite. read more

Hot Wok Express - Large soup, order of general Tao chicken and shrimp with rice. - Chinese Near Me - Bloomington, Illinois

Good, HOT, reasonably priced lunches. Thanks, Hot Wok!

The food ordered was hot and tasted very good. I didnt know what to expect when i walked in and the already prepared food just kind of turned me off at the counter. Any place i go to that has food prepared like that at the counter and they just stand and stir it under heat lamps just doesnt look appetizing to me. The dishes might taste good but i would rather order my food fresh and wait for it. I can say there was great service and the place was clean. I will go back. read more

Hot Wok Express - a plate of noodles and eggs - Chinese Near Me - Bloomington, Illinois

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I'm a regular at this place, but after trying different dishes I only go back for the dry chili chicken. Everything else has the same taste and slimy starch thickened texture. That said, I understand the bad reviews. Get the dry chili chicken with white rice! And get it when it's on their $4.99 lunch special. read more

TODAY, 08.25.21, I made a mistake and gave the delivewry driver 3 twenties when I should have given him 2 for my order, when I called for my money back - even thought I had given him a tip - when he came back first he tried to lie about the amount of money I gave him, then he threw me a 10 and started to curse me out - he called me Black, a Bi&ch, said he should have not given me back anything (which would make him a thief) and that he would tell the owners not to deliver to me again... I am sorry that they have employed such a person, I like Hot Wok but I don't trust the delivery person - yes I called the police and the resolution is what it is .... too bad this dirver has lost them a customer. If I knew his name I would post it....... read more

My wife and I had Szechauan Beef/Vegetables on 12/1/2018 and both got a free case of diarrhea! Food was picked-up hot, served and eaten, not refrigerated/reheated! read more

Cheap and give you a lot of food, but it isn't good. Panda Express tastes better. Heard this place used to be good a few years ago, but I won't be back. read more

Went in at lunch. Tried to charge me for more than the lunch special without offering the lunch special. When I asked him he seemed upset he had to change the order. Not going back. This used to be a great place to eat read more

Large portion sizes and medium-low quality food. It'll satisfy you, but it definitely doesn't make you go WOW! Coconut chicken was alright. If I order again, I'd definitely try something else. Delivery took over an hour. Try to pick a less expensive option on the menu, it'll definitely fill you up! read more

Love the food but customer service isn't the best. As I was sitting with my food, I noticed the woman at the front making an elderly man wait to order while she finished her phone call, laughing and all. She even had the phone on speaker. Food is amazing, customer service is not. read more