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    Ogden Running Company - Storefront

    Ogden Running Company

    (3 reviews)

    I purchased my tennis shoes in October of last year and, for the most part, I was happy with them…read more I have an issue with my toes, so I need shoes with a wide toe box. When I came into the store, I was limping. After trying on new shoes, I was able to walk much better, which was a big relief. Unfortunately, my one-star rating is due to the customer service. The sales representative listed on my receipt, Aly W., was less than helpful. She seemed flustered and in a hurry for me to leave the store. I felt rushed and uncomfortable, even though I was clearly struggling to walk and needed assistance finding the right pair. Because I felt pressured and desperate for relief, I ended up purchasing a pair that did not turn out to be the best fit, even though they felt okay at first. About 30 minutes later, I returned because the shoes were hurting my feet. During the exchange, Aly appeared to have been on break and seemed annoyed to assist me. While I understand that everyone has difficult moments, there was no reason to make me feel like a burden. If she was unable to help at that time, it would have been more professional to ask another employee to assist me. I ultimately purchased a men's pair because I was told the women's version was not available. I spent $180 + tax. Thankfully, my toes are improving, and I hope to return to my regular women's size soon. However, due to this experience, I do not plan on returning to Ogden Running Company on Washington Blvd. Customer service has a significant impact, especially when a customer is in pain and genuinely needs help. No one should feel rushed or unwelcome when seeking assistance. It took me more than three months to feel comfortable enough to write this review.

    The best shoe place in Ogden or Utah if I had to choose my top store…read more I'm new to running They help me with all my silly questions Let you try on all shoe no pressure They are very knowledgeable on the areas best places to run or hike. They have great support around the Ogden area they get together 3 days a week and run together and you can join in and they are so welcoming. 100/100 stars Great prices also on all there items

    Hot Topic - accessories - Updated May 2026

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