I would almost give this place 2.5 stars if that was an option. I eat here a lot on business because there are only so many restaurants to go to for takeout lunch in Springfield and this one is in the rotation. It is like a more authentic panera bread. I would recommend the sandwich and salad combo. Their sandwiches are okay and their salads are pretty good. I would say try this place out and see what you think. Some love this place, but I think it is just okay. Also, if you make a big order, make sure you check it as they have forgotten items in the past. UPDATE 9-6-12: I've warmed up to the place. It's really the only good food around for miles. The service is sometimes lacking but the food is consistently solid. read more

We went there for breakfast. It is a really nice clean restaurant. The sandwiches were a bit on the small size, but very good. I had the fireball sandwich which was very tasty. Coffee was good and comes with one free refill. read more

Sandwiches are huge. I'm a big guy, and one sandwich filled me up. Very tasty. Little bit of a wait in the line, but I did go at prime lunchtime so can't hurt them too much. Seating was decent inside, service was good. Nothing to complain, great place and great food, but just shy of a perfect score in my book. read more

Love this place, my co-workers & myself eat here at least once a week. The panini's and the soups are amazing. The lobster bisque is excellent. The wait staff are awesome. Keep returning every week! read more

I just spent about $10 on a large veggie sandwich and bit into it to get a gross tuna taste. Nice. I told the person behind the counter and her response was "so sorry" and a blank stare. She gave me a plastic knife that wouldn't cut the bread so I could try and fix it myself. Fail. Whole thing ended up in the trash. Definitely don't go there if you have allergies or other concerns about food getting mixed. What really got me is I didn't see any way to complain on the website. So my choices are another conversation with counter help that does not care, or online reviews. I guess it's online reviews. read more

Steak and cheese with sautéed mushrooms was amazing. It is a little pricy but worth it. You would pay the same at Subway but you get better options here. Definitely recommend. read more

My absolute favorite place to go for lunch. I would not recommend the Enfield, CT location as the quality isn't nearly as good as this one. They always have enough staff to keep customers moving quickly, I will admit that during lunch it does get backed up but they are typically capable of handling it. The ingredients are displayed right in front of you and they are fresh. My favorite sandwich is the southwest chicken and I would recommend it to anyone. read more

This place has the best paninis around! The breakfast sandwiches are amazing and I normally don't like breakfast sandwiches! The atmosphere is quaint, love the fireplace! They also offer a punch card where you get a punch for each sandwich you purchase, including breakfast sandwiches and on Tuesdays they give you two punches for each sandwich. I call this "double punch Tuesday". Super yummy! read more

I've been coming to this place since it first opened. While through the years there have been some changes...smaller paninis, no more coffee cards, but they added breakfast sandwiches, soups...but one thing that has never changed is great customer service and good food. The coffee is still great, the paninis still taste amazing and the people still wonderful. read more

Phenomenal. I love that you can make your own or customize existing creations. I'm truly an addict. You can see all the fresh ingredients right in front of you. I have to order the big one every time because, even though I'm kicking myself after for being so full it hurts, I can't resist the amazingness. Well worth the wait. read more

I usually love Hot Table and I'm hoping that this was just a fluke, but I'm very disappointed right now. I ordered a tuna panini which was very tasty, but my original craving was for broccoli and cheese soup. It was so gross. It was bland and didn't taste like they put any cheese in it. It was basically broccoli and cream and oil soup. No bueno. read more

Delicious. Love the chicken pesto and that they allow you to add things onto your paninis

Great panini ...the food is fresh and made perfect to your likings.... will continue to come here.

I can't stay away from this place. Well, I can on Friday at noon when the line is out the door. I ate here twice last Wednesday. Lol.

This is a great change of pace to campus food. The bread is delicious and the lobster bisque was amazing. Definitely get a panini. Now all they need are bread bowls for a full five stars. read more

Good, fresh ingredients. I always get the sundried tomato chicken and NEVER get sick of it! Of course, I add sauteed onions to every sandwich just about.. read more

takes nearly thirty mins for ur order to be taken. and completed would not recommend.

Panini's are huge! Should have gone with the small panini but eyes bigger than stomach ordered the large. For the price you get great value, fresh veggies and real chicken. No fake Subway chicken here! Super nice staff will customize any sandwich so service is a bit slow. There were a few staff members just standing around waiting for something to do while the line grows longer. Maybe help with a customer or grill a panini? Looking forward to more customized sandwiches in my future! read more

Great little sandwich place. Food was good and it looks better on the inside than from the outside.

This place is legit. I got a hot sandwich and was pleased with the amount, speed, and flavor. Try the chicken cuban its great. The caramel latte was also solid. Comparable to Panera fo sho. read more

The steak and cheese paninis are absolutely amazing. I love how you can add whatever you want for one price. However, that is why I am giving 4 stars instead of 5-the price. A little pricey; I would go more often if the price was a little lower. Baked goods are good as well. Never really been in when it was packed and the counter staff are fast. read more

So delish. Usually pretty busy when the college kids are back in town but it's worth the wait.

I've been for breakfast and for lunch. The food is great, the atmosphere is great, the prices are great. Love the soups, and the sandwiches are to die for. I have taken business associates and met colleagues there several times, and it has always been a hit with them. HOWEVER, I think the staff could be just a wee bit more helpful and patient with newbies (like myself) who are not familiar with how to order and the whole process. read more

Love hot table! I also run a nonprofit and they do great things for the community. Great good!!! Smooth, delicious coffee. Comfortable place to relax and do work and meet with friends. read more

I have been to several hot table locations and this one is by far the best run. Food is great at all but the service here is what makes the difference. I highly recommend this place if you're in the area. read more

One of my favorite places to eat and relax for a little while. I like the atmosphere the place has along with the nice set up for seating. The food here is great. I always recommend this place to anyone looking to grab a quick lunch. read more

Delicious food, good prices, clean, quiet. Friendly staff! Never super long lines to wait in.

Love this place!! The paninis are amazing and the staff are great! Even when there's a long line they know how to keep it moving. Would highly recommend. read more

I love it here! It was a good place to go during the recent power outages to stay warm and have a cup of coffee. The only thing I didn't like is there are only about three tables that have outlets, which I think is odd for a place like this that has free wifi and all that. The food is good though! read more

Great place. Efficient. Great atmosphere. Try the steak horseradish. Little on the pricy side for a sit and go restaurant.

They're expensive!! Good friend, how did I sent over near $30 on 2 sandwiches and sides? I love their food and love supporting local businesses, but the prices are ridiculous. Always have great service and the place is spotless! Recommend, but the price keeps me from eating there as often as I'd like. read more

Have eaten here a few times and the food and service has never disappointed me. The staff is always friendly and courteous.

Absolutely delicious food, fast service, great customer service!! The sandwiches can get a little pricey, but in my opinion the food is worth it! read more

Tristan Hart was an amazing panini artist, super friendly and my steak and cheese was delicious! Definitely worth my trip over here :))

Great food! A little expensive but definitely filling. I ordered the BBQ chicken panini and it took about 5 minutes so the wait is not long at all. The panini was delicious, I highly recommend if you're in the area. read more

This place is great. Whenever I'm visiting Springfield I try to stop there! The sandwhiches are my favorite... the sundried tomato veggie is delish and I think their soups are homemade (atleast taste like they are). read more

Ive heard and seen the regional store manager belittle and harass the female workers about their hair and have seen him order people around rudely and loudly while sitting there doing nothing. It is extremely unprofessional and sexist as only the female workers are attacked by management. The workers are extremely nice and clean, but when this regional manager is there I have heard multiple rude comments from him towards the females working. The food is great but the establishment appears to be run by sexist chauvinistic pigs. Its truly a shame because the food they have is great and every worker I've dealt with is extremely nice. read more

We live close by, and decided to take a walk with the intention of stopping in for lunch. It was our first visit, and we loved it. The set-up kind of struck us as a sophisticated Subway. The Chicken Pesto and the Chicken Cuban were delicious, and we'll definitely be back to try others. Also, I liked the crowd that they drew...my kind of people. And, everything was clean and fresh, including the restrooms. read more

This place was great for awhile. And then the past two times that we went, we all ended up with food poisoning. Proceed with caution.

The sandwiches are always delicious, but their breakfast is equally good! Not open on Sunday's, though, unfortunately.