Me - Do you sell food here? Teenage worker - yeah, right there. Pointing to empty food cabinet. Then walks away. The teenage boy and older blonde lady kept disappearing to the back and we couldn't get any help. When we asked why they kept leaving customers they started laughing and pointing at our group read more

I wasn't expecting much based on all the negative reviews, but I was pleasantly surprised. I would suggest the skates upgrade--if they don't offer it to you, ask. It's only $1 extra. There are tons of lockers (50 cents) so you can stash your stuff while you skate. I do agree with another reviewer who said they needed a referee out on the rink. There was someone who was doing double duty at the skate rental counter and skating around, but someone full-time on the rink to make sure people are behaving appropriately (adults who are using the wheeled push stands meant for kids, I'm looking at you!) would have been a bonus. The music was good, and I loved the lights--made me feel like I was a kid in the 80s again! I'll definitely be back the next time I get an urge to skate. read more

This is a nice but small skating ring. We came on a Sunday and to get in and rent skates it was $11 which I found a bit expensive. But we did come here on a whim and there are deals online like the one on yelp I just saw. The place has a fairly clean feel but there is just trash from the clients cups, napkins, spills all over the place. I wish that instead of the employees talking behind the counter they did a quick clean up check every 30 min or so. They do have trash cans but the kids just toss their water cups on the floor. Locker rental is 50 cents and they have these little walker things for small kids to hold onto while skating. Again this is a fairly small rink but gets the job done. Has a nice little snack bar. Vending machine w waters and Gatorade and a vending area w ice cream. If you come here make sure to scout Yelp or Groupon for coupons. And do not let your kids skate w their phones because if they fall yes they will break. That is my public service announcement. read more

Hot Skates - Wood rink - Skating Rinks Near Me - Avon, Indiana

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Visited Hot Skates last night for f cosmo skate night. I second guessed going because of all the negative reviews, but I'm glad I did. Cons: We paid $61 for a family of 4 (admission, skates, and a skating walker thing for our daughter). That is kind of pricey for skating. The food prices were also a bit pricey for the usual suspects- pizza, chips, nachos, etc. Pros: The Friday night DJ was Mama Mia and she was great. She played a great mixture of music. She interacted with the younger children, teenagers, and adults! There was time for backwards skating, advanced skaters, everyone, and a Congo line. Loved her! The staff seemed to all be teenagers or in their early twenties. They were friendly for the most part and helpful. A couple of them interacted with our 3 y/o to try to get her to dance! So cute. There is tons of parking! Overall- we will definitely be back! Giving them a 3 due to the prices and cleanliness of the bathrooms and the facility. read more

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My family visited Hot Skates on Saturday October 21st...Prior to visiting I checked out the reviews and thought...maybe I should see if there was a Groupon...just Incase we hated it, it wouldn't be too bad on our pockets. I arrived skeptical, and with my large group of 13ppl. When we arrived, we were greeted by friendly staff members. We showed our Groupon package via cell phone and placed our included pizza order. We all needed rental skates (which was also included in our package). We all asked for our corresponding skate sizes, but because we had several small children with us, we kind of had to just ask for a size and see how it fit. The staff member was very patient during this process. She smiled and kept great conversation as we found everyone skates. After getting a quick look around, I immediately disagreed with many of the negative reviews that were posted. The carpet was clean, the staff member handing out the skates made sure to disinfect all the pairs of skates my kids returned while finding the right sizes...even if they were only worn briefly. The restroom was clean. There was a party or two in the birthday area and even with them there, the skating rink was mostly empty. (Which I didn't mind at all, because my kids have a fear of being trampled by bigger, faster skaters like at other skating rinks. After being there for about 15-20 minutes our pizza was brought out to our table. It was hot and fresh. It tasted pretty good, and the soda was nice and cold. As other visitors left their tables, the tables were cleaned and sanitized, and when a staff member was alerted of a spill, she quickly cleaned the spill up. When the music was on, staff members interacted with us, and danced to the beat of the music. Once our session was over, a manager came over to us and offered us an additional skate session for free. She only asked that we not skate on the floor while they cleaned it. While we waited for the next session to began, the staff went to work deep cleaning and sanitizing the entire rink. We had an excellent time! I just could go on and on. I really can not find one bad thing to say. If I HAD to knit pick, I'd say that some of their machines in the game area could give a few more tickets...but even that wasn't a big deal. We have a new SAFE skating rink to go to now. Where the facility is clean, the staff is friendly, the pizza is hot,the video projector plays the music video, 2yr olds can skate peacefully! I'm not sure whats up with the other reviews because this place is amazing! The best skating rink we have been to in the Indy-area...and I have visited all of them! read more

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Hot Skates wants you to give them a 5 star review on Facebook so bad that they're willing to give you a pizza party in exchange for it. My word is not for sale at any price or discount. I am here to tell you that even free pizza could not entice me to return to this establishment. The carpet is dirty, the food is questionable and the staff is is completely incompetent and unprofessional from my perspective. Waited 45 minutes for food that was never delivered and ultimately gave up. I believe the owner has good intentions but the execution fails on many levels. Side note (The kids at least enjoy the skating and music). read more

Hot Skates - Hot Skates wants you to give them a 5 star review on Facebook so bad that they're willing to give you a pizza party in exchange. - Skating Rinks Near Me - Avon, Indiana

School sponsored skate, the kids and husband loved it. The extra large pizza was very good, we had pepperoni. The girls used little walkers they rented because they were first time skaters, nice invention didn't have those in my day. The facility was clean including the restrooms. The people working were very nice the young man passing out skates when he was done doing that he would go out on the floor and help pick up kids. We will go again. read more

We have been to this skating rink several times and have even held a birthday party there. Overall it's a pretty decent rink. The skating floor is large and has a pretty good even surface without any bumpy or rough spots. It's one of the larger and nicer skating floors in town. We do like the video screen because we are adult skaters who skate primarily for the cardio workout that's non-impact. The video screen helps break up the monotony while skating. We have visited about 5 times, and it's never super busy on the skating floor. Tuesday's are $2 admission and Thursday evenings are $3 each. The rental skates are decent enough if you're renting. One great thing about this rink is that there's bottled water for purchase, but there's also free cups of water provided for all. Bathrooms here are pretty large and adequately clean. This is a pretty big facility overall with room for probably 15 different parties at the same time. There's a smallish arcade with prizes and tickets available - pretty standard stuff. One thing I really like is that this is the only rink in town that I'm aware of that is open 7 days a week. I would give this facility 5 stars if: The temperature was cooler in the rink. One day we were there in the summer, and with the pizza oven on it was almost unbearably hot on the skating floor. The next time we came back it was better. The staff was friendlier. My husband asked the woman at the counter for change for the lockers and she seemed really put out by this :/ The carpeted floors don't look like they get much TLC and sometimes look like they could use a good vacuuming. I've never seen a safety officer on the skate floor like other rinks to dissuade dangerous or too fast skating. They usually don't turn the lights down on the skating floor during evening skating hours. No clue why not because sometimes they do. read more

Here is a quick list of things you need to know about hot skates: It's not clean (food always on the floors) It is inexpensive to skate! (Try Tuesdays for a great deal!) The food is overpriced... The pizza is pretty good for skating rink pizza The wings are pink inside and they only have a microwave to warm them, nothing to help cook them more thoroughly The staff is sometimes amazingly friendly and helpful! I'll still come to Hot Skates, but I eat before coming and I watch where I step. read more

This is a great place to take the family to skate. It is cleaner than most roller rinks & it is a great time to be had by all. It is recently under new management & they are really trying to improve the overall experience. I play roller derby for the Naptown Roller Girls & before I started with Naptown, I spent many Tues at Hot Skates practicing. Although they don't have a water fountain, if you ask for a glass of water they've always been courteous & provided one at no charge. I know my children & myself have enjoyed many birthday & skating parties at Hot Skates. I do say when large events are hosted they can run behind on serving food but they are limited on how much they can cook at once. read more

We were here a few months ago. We were having a fine time until my husband got hurt. He tripped somehow when going from the rink to the carpet and his wrist snapped and was dislocated when he landed on it wrong. It was so bad, I was panicking and called the ER. While I was on the phone with the operator that's when a staff member thought it was a good time to approach me with a pen and paper to sign something I'm assuming it was the waiver they didn't ask for at the door. Absolutely ridiculous and unprofessional. read more

Nice little rink, plenty of little skate walkers it was like a walker fest... But.... the floors were dirty trash everywhere, even after I talked with one of the staff over an hour ago... floors are still full of even more trash.. my skates are still off, I love to skate... Skateland here I come... read more

New owners, friendly but needs upgrade. snacks and drinks too expensive. also pizza was doughy and for 15$ not worth it. Skates need upgrade, too cheap, no seating for chaperones, just hard benches. The parking lot had not been cleared, a hazard, esp for seniors and handicapp parking was not observed. Way too expensive for poor service. Will be finding a new rink. read more

I am a Grandmother who brings a group of kids sometimes on Tuesday and Friday evenings. We've been going for about a year now. Recently, I was told that there is now a $4 charge to get in whether your skating or not. I paid (not happily) the charge and went in. I usually buy the family meal pizza deal for us because they have good pizza. Since the charge I have been dropping the kids off but go in to help get them going. Also, I've noticed there have been police there. I also noticed the negative reviews. I realize they need to make money but maybe if they let adults in without a charge we can go in and watch our kids and not pay police officers to be parents. Doesn't make sense to me but hopefully they figure things out because our group enjoys roller skating. I also think that the owner gets a little frazzled at the entrance and comes off a little rude at times. read more

polite staff all we wonderful. Skates could've used some lube. They need a ref out on the rink. Several guest were skating wild . Putting little ones in danger. I spent my rounds dodging kids skating straight across our path. Then picking up debris off the rink. Maybe it was the crowd that day. The pizza was the best pizza in Avon. read more

I absolutely adore skating and this place was very clean and the workers were very nice and polite. there was nearly anyone out on the floor so we had lots of room to skate. we went on a Saturday too! read more

Great place. Terrible service by owner herself. Prize tickets clearly state 500 tickets for the item then she wants to charge 7000 tickets for the item that's clearly marked for 500 tickets. Then she argued and told us to leave and not come back because kids wanted the items the other employee told kids were only 500. Owner sucks read more

I've been coming to Hot Skates with my son and granddaughter since July and have enjoyed it thoroughly. My only complaint is that it needs a thorough cleaning. The carpet is getting really bad and stained and the skating floor is in need of cleaning and is dull and sticky. The bathrooms could also use a thorough cleaning as well. The candy and prize selection is very low for prizes when playing the games. Please address these things in a timely manner, as I want to continue coming, along with many friends and family. Thankyou, Susan Chastain read more

Customer service is horrible and I mean horrible they wouldn't help!! I mean whats up with that !?!?

This place was a lot of fun. The owners were extremely kind and courteous. My wife and I decided it'd be a fun date and we weren't disappointed. With a lively atmosphere, live dj and upbeat scenery we will definitely frequent this establishment again. read more

Games don't work and are old, everything is overpriced, service is poor. The previous management was much better. It used to be much busier on Friday and Saturday nights. It used to be more fun, seems run down and needs a good cleaning. read more

Lady at front desk with blonde hair is very disrespectful when you ask for the smallest favors. The girl with black curly hair is very nice and understanding. read more

The owner is racist! I paid for myself and three kids. I didn't skate and neither did my oldest because we both have ankle injuries that prevent us from doing it. We still paid the skate fee and admission fee. An hour after we were there the owner posted a sign saying all persons under 18 have to have on skates. There were a group of teenaged black girls who had just returned their skates and we're getting their stuff ready to leave. The owner approached the black teens and told them they had to have on skates or leave. When asked if my child had to as well she whispered no just them and they have to leave. The owner also asked my niece for $4 cause she wasn't wearing skates and said she had to leave if she didn't pay it. We all paid the full skate and admission price even if we didn't skate. She knew and accepted the money. When I spoke to the owner about my child who didn't skate not being able to cause she's disabled. She said then she should have stayed home. She discriminated against my disabled child and was racist to minor children. Her security also threatened my family member cause we wanted to know why it was ok for a white child to not wear skates but a black child had to leave for not wearing skates even though both paid all the fees. read more

Management is extremely rude and disrespectful. Would never take my kids back to this establishment.

they didn't give me my quarters back, don't play the arcade games. plus they're rigged.

went with grandkids just this Thursday , was very disappointed been quit a few times but had a couple different staff members that were ladies in 40s or 50s and was rude to the kids , not just mine I saw a lil boy go to the concession stand and keep saying mam , mam and she looked over and said im busy go skate that's what your here for , my granddaughter asked for 2 quarters for 5 dimes to play a game and the lady told her to go skate we shouldn't even have these games in here , if your going to work around kids you need to be a lil nicer wont go back hate when grown ups make lil kids feel bad ,,, read more