I smelled cookies and had to stop by. So pleased with the variety of options and that the classics (chocolate chip!!) are on the menu. So often, I feel cookie businesses focus on unique flavors and forget about the fan favs. These cookies are warm, rich and delicious. Highly recommend! read more

Hot Box Cookies - Hot box cookies to go - Desserts Near Me - Clayton, Missouri

I popped into this place with my friend last week. They have a great variety of cookies, including gooey butter cake, which is my favorite. The salesperson was super nice as well. The cookies are delicious! read more

This is in Downtown Clayton so parking is limited to the street. My friend and I stopped in to grab some cookies. As the sign says, they never take cash for cookies so it's card only! read more

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We got a dozen cookies to go from here. We got different flavors cookies. The cookies were great for a late night snack. Parking here can be challenging, due to street parking and depends on the time of the day. It was quick service and no line when we went here. read more

Hot Box Cookies - Desserts Near Me - Clayton, Missouri

The cookies and cream cookies are TOO good. They aren't too sweet and have the perfect texture. The quality is there! Service is good and the store is clean and nicely lit. They sale milk too! Street parking is available. Recommended! read more

Hot Box Cookies - Desserts Near Me - Clayton, Missouri

I love hot box cookies . i stumbled upon this spot leaving another spot. Staff was friendly and vibing to music as I walked in. Orders 6 cooked for $13 bucks. Pricey but good. Wait time was not long and cookies are fresh.. i got snickerdoodle, red velvet, and gooey butter. Presentation of cookies were pretty. read more

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Shout pierre goated cookie guy. m and m and cookie and cream goes crazy.gooey butter cake was gas too

It's a storefront with premade cookies. Definitely not a gourmet cookie place. It made me think of Insomnia cookies. They looked like that are made from the Pillsbury refrigerated dough. But when you're traveling for work with coworkers that won't venture far and have a sweet tooth, you take what you can get! I liked the Elvis by far the best. It was a little thicker and wasn't overkill sweet. I also tried Choc chip and PB Reese's-both just okay. read more

These cookies are always hot and delicious. The perfect balance of sweetness. I always grab 1 or 4 (hehe) when I'm in the area. They can be a little pricey but what isn't these days (eye roll) Customer service is always pretty good. They don't accept cash, just an FYI. read more

Hot Box Cookies - a display of hot box cookies - Desserts Near Me - Clayton, Missouri

Rating: 4.0 Stars I am a huge Hot Box fan--just reference my reviews for the CWE location for proof. After a failed attempt to go to Crumbl Cookies, I decided to give this location a try. I ordered online and arrived for pick-up. The space was small, and it is not as nice or complete as the CWE location. There were several customers in the store. When I gave the employee my name, she informed me that they were out of Red Velvet Cookies and did not have my complete order of Gooey Louies! She was apologetic and let me pick other cookies. The cookies were as tasty as always, but they could have been a little warmer. I was somewhat disappointed that the cookies were sitting out on a tray on a wrack and not in a warmer! Oh well. If I am in the neighborhood, I will be back. Otherwise, I will stick to CWE! read more

Hot Box Cookies - Cookies N Creme Cookies, Peanut Butter Reese's Pieces Cookie, and Gooey Louies (Gooey Butter Cookies)! - Desserts Near Me - Clayton, Missouri

Wanted to try this place out because I love Insomnia and wanted to see how it compares. I was surprised how late they open on a weekday which I was pretty appreciative for because I feel like stores in the St. Louis region close pretty early. - Oatmeal Raisin - I would say in general, the cookies are fairly good, what you would expect to get from a supermarket. Not sure the price justifies the flavor as this was a very atypical oatmeal raisin cookie. - Peanut Butter Chocolate - I liked this one more than the oatmeal raisin but once again, this feels like something you would be able to get at the supermarket. I wish there was a bit more peanut butter flavor in the cookie. Overall, very okay cookies would still prefer Insomnia. I will say that the workers are extremely nice and friendly which is always a plus! read more

Hotbox cookies has been my go to for years! Their cookies are fresh, moist and the employees are generally friendly. after Covid, I noticed a change in the size of their cookies. They are a lot thinner, and the price increased, additionally the cookies are beginning to taste different; as if the different bakers are not following the recipe. maybe this is a location problem. I typically go to the one in Clayton. I think I will try the Hotbox cookies in CWE. read more

I have been here twice and both times it's been the same story. The people are very rude and they never have cookies. I'd rather pay the difference and order from crumbl, don't waste your money here read more

Stopped here after dining at the Bao and got two cookies to go. Hot and gooey I was super happy. I got Oatmeal Raisin which was perfection and then gooey batter cake which was too die fur as well. Wish we had one of these at home. Great service and delicious cookies. Next time I will try the ice cream sandwiches which are ice cream between two cookies. read more

The cookies are just okay but the experience when we went on May 1st, 2021 was more than disappointing. I went in after dinner with my mom at 10:00 pm on a Saturday night and for a cookie place that is supposed to be open until 12:00 am they had nothing. The employee said we don't have many cookies left and did explain to us what they had. However, when we got the cookies they were cold and not fresh. It gets worse though, when we got back to our hotel room we started eating the cookies and when I broke one in half there was a HAIR in the cookie. It was so disgusting!! Do not recommend! read more

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Nothing special. Just great cookies. They make great cookies, no fancy icings or flavors, just great chocolate chip, peanut butter, etc

Great spot to hit up if you have a sweet tooth. They offer not only cookies, but ice cream sandwiches made with their cookies as well. All the flavors here are delicious. read more

Hot Box Cookies - Choices - Desserts Near Me - Clayton, Missouri

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love this cookie spot. They have a few locations in the city but their cookies are to die for. Always warm and delicious. My favorite is the oatmeal chocolate chip. If you like insomnia cookies after having this you'll never go back to it. read more

Hot Box Cookies - a hand holding a doughnut - Desserts Near Me - Clayton, Missouri

Hate that this happened. Save your money on the the birthday packaging. Tried to make my husband's day special and they sent this. Cookies were still good though. ‍‍‍ read more

Hot Box Cookies - Birthday Balloon, Card, and Bow Gift Packaging - Desserts Near Me - Clayton, Missouri

I came in this week to take a couple of cookies home. I was greeted immediately and the guy took my order and cashed me out promptly. Then he went back and was giving instructions to another employee for the next 5 minutes right next to the cookie warmer instead of just handing me my cookies so I could leave. When you have to pay for parking in Clayton and you just put in a few cents to grab a cookie delaying customers could cost them an expensive ticket. The cookies were delicious and I noticed they have a day old dozen deal I will probably utilize sometime but they need to work on customer service a bit. read more

Needed a quick fix for Mother's Day after some confusion/mix up with another company. I ordered 12 cookies, a card, and a balloon that were made and delivered to my Mom's house within about an hour and a half of submitting my order on Mother's Day. Mom loved the cookies, and said they arrived still warm. Appreciate the help out of a bad situation! read more

I needed a unique gift for a coworker and fresh cookies popped into my head at Hot Box was down the street. The place smells amazing when you step in. It took a few minutes to be recognized by the sole person working but we put the order in plus 2 for us to eat while we waited. The chocolate chip cookies came out fresh and hot and were instantly devoured without a second thought. You can order milk and other fun things to go with your order if you're having it delivered as a surprise. Since ours was a gift, the box was perfect as it was all squared away. read more

This was my second visit to the Clayton Hot Box Cookies. Today I picked up 2 oatmeal raisin and 2 cookies and cream. The guy warned me as he handed me the cookies that the 2 cookies and cream were directly out of the oven and they were super-hot. I hit the car to go about my afternoon errands and opened the bag with the cookies and cream. Hot? They were like molten lava. They were so fresh and delicious. I ate them both over the next 15 minutes trying not to burn my fingers and mouth while I was driving. You should try the cookies too! read more

Hot Box Cookies - Desserts Near Me - Clayton, Missouri

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If you want hot cookies cold, with terrible customer service. I understand being shorted staff or having to work alone... But I seen faster service from my daughters easy bake oven read more

Today as I was driving around cleaning and I found a cookie spot. So I decided to go in. Going into the store someone came out and played me greeted me. I looked around and ordered some cookies he said that the chocolate chip is only going to be five minute wait. And they smell delicious. So I got the red velvet, 2 Reeses pb and A snickerdoodle. The red velvet was amazing. The prices are fair and the quality is really good. read more

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I stopped here after eating at Sauce On The Side, and it was really good. I got a Cookies and cream cookie, salted caramel ice cream sandwich. It came in a bowl so it wouldn't get all over the place. The ice cream was very creamy and was actually salty. Only downside was that that the cold from the ice cream made the edges of the cookie hard as a rock. I recommend id you are looking for some delicious cookies or to cool down with some very creamy ice cream. read more

Hot Box Cookies - This is a Cookies and Cream Cookie with Salted Caramel Ice Cream Sandwich - Desserts Near Me - Clayton, Missouri

Your standard Hotbox amazingness. This area of Clayton is super dangerous for my wallet ... my favorite wine store, diamond store, and cookie store are all right across from one another! Stopped here last week for a mid afternoon pick me up after a crazy day of moving stuff. It would be super awesome for them to sell Lactaid products in addition to regular milk products. read more

I had a craving for cookies one night and decided to stop in here to grab some. These cookies were good, but they were really oily so I am only giving them 3 stars. The employee was super friendly and this satisfied my craving. They also offer ice cream sandwiches too if you are looking for that. I am not oppose to coming back, but I would not go out of my way to get cookies from here. read more

I have ordered delivery twice in the last two months only to wait for two hours (well into the evening - 11:30PM) and have my order canceled after waiting. What kind of business is this?! Don't offer delivery if you don't have the staff! read more

Placed order at 8. Acknowledged delivery at 9:30. I finally had to call them at 10:50 to cancel my order. They obviously had zero intention of fulfilling or delivering my order, and now I get to look forward to disputing the charge with my credit card company Monday morning. Do not order from them . read more

I always come here and gift clients with delicious warm cookies! They always have cookies ready and the service has been great each time. read more

Hot Box Cookies - Desserts Near Me - Clayton, Missouri

I would definitely recommend this place over Insomnia Cookies! This was my third time visiting. The employee-Tristan has helped me each visit. He is very nice and knowledgeable. The cookies are fresh, warm, and affordable. My only recommendation is that they get some sort of punch cards or point/award system because I will keep going back. read more

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I haven't personally BEEN here, but my wonderful husband did manage to bring some home for me after daddy/daughter dinner. They were DELICIOUS!!!!!! I've had this place on my radar for a while so I was DELIGHTED when he walked in the door holding a box of Hot Box Cookies! I believe he had snickerdoodle, chocolate chip, double chocolate and something else. Every single one of them was sooooooo good! I cant wait to actually go to the store and get them fresh outta the oven, however beggers cant be choosers, so I ate what I had. read more

I ordered my 18 cookies before 11:30, yet my cookies did not arrive until 1:20. I called the number on my receipt and was on hold for 9 minutes before someone picked up. She said she would check with the store about my order status. She informed me at 1:00 pm that the system shows the order is on the way, but she did not actually know since I received a call at 1:06 stating she was still at the Clayton location and should be at my school in 10 minutes. When she arrived at 1:20 the cookies were barely warm. The driver informed me their power was off and that is why she was late. I am very frustrated they did not call me to ask me if I still wanted the cookies since they could not arrive by the designated time of 12:30. By 1:20 our lunch party was over. I am upset I paid $3 deliver and I had already tipped the driver $6. read more

It takes a really long time to get cookies here. Usually only one overworked disgruntled worker there, and a small waiting area is packed full of people who want cookies that they don't have ready. Their delivery map is the size of a postage stamp. The cookies are good, but I don't have an hour to wait. They basically have one type of food. Would it hurt to staff a couple more workers and have some of each kind of cookie available? read more

We came in late September during the Clayton art fair. I had an ice cream sandwich that literally melted as soon as the cashier guy handed it over. I had to ask for a SPOON to eat the damn thing (in foam-form after literally 30 seconds) from in-between the cookies. The melted ice cream dripped all over my hands and onto the floor as I walked out in disgust. News flash: if you are making an ice cream sandwich and you are going to put piping hot cookies on ice cream, you better make sure that ice cream is frozen solid. It took me so long to write this review as I had basically blocked it out of my memory until I was driving past the establishment recently. Maybe they have improved since then and I need to give them another chance, but as of September of 2016 it was a hot mess. read more

I want to give a 5 star review, but I can't. Yummy warm cookies, but not so warm customer service. At 10:30 I ordered cookies, ice cream, milk, a balloon and a card for bosses day to be delivered at 2:30. I called at 1:00 to see if they thought it would be possible to deliver my order at 1:30. I was told they'd try but they were very busy. I responded I get it, no worries, if you can great if not I'll see you at 2:30. Fast forward... 2:30.... NO COOKIES! 2:45... no cookies. I tried calling and was on hold until 3:00, no one picked up. I hung up and called back, after being on hold another 10 minutes I hung up and called back. I finally got through only to be put back on hold for another 5 minutes . Finally, I was told at 3:30 my order was getting ready to go out.... what??? Well, now my boss is leaving in less then 30 minutes, so please cancel my order and refund my money. Ok, click. Later I received a call from a different manager stating they were sorry, they wanted to make it right. I'm all for good service and second chances, so I said sure. They offered to deliver what I ordered, plus extra cookies at 11 the next day. They promised to be there at 11! Ok. Hey boss! Do over on boss' day tomorrow at 11. Cool! Only 11 came and went and no cookies! 11:30 they finally arrived with no milk, no balloon, no ice cream, all of which I paid for, and certainly no extras as promised! The delivery drive, with ear buds still in mind you, was like just sign here. I was like please look at the receipt, you don't have my order. He offered to return with my other items, but at that point, I'd had it. I sent what was brought back and requested a full refund. To be sure it was refunded I called and asked for a manager. I had the same person who put me on eternal hold the day before and she said she was the manager. After going into my explanation she says "hold on"... then puts me on hold... again! Suddenly a new person answers, also stating they were the manager, I explained it all again. He told me to keep the cookies and he'd refund my money. So clearly the driver had still not reported the issue or requested my refund. I explained I'd sent them back and that I wanted a full refund. They agreed. Apologies were offered, but only with excuses of how I needed to understand how busy they were. Kinda like saying sorry not sorry in my opinion. I understand things happen,but I gave you a second chance and you dropped the ball big time! No more hot box cookies for me, I can't reward bad business practices with my dollars. Luckily my boss is really understanding and appreciated althe efforts. Update 11/2/18-You've never refunded the $58.41 you owe me for the cookies I never received! This is ridiculous!!!! Horrible service. You basically stole nearly $60 from me! read more

The cookies were okay and under baked how I like them but they did not have regular milk and the cookies were pretty cold. Do keep in mind I went about two hours until close but still. I had chocolate chip, peanut butter, snickerdoodle, and M&M. My favorite was the chocolate chip. read more

A rival to insomnia cookies Hot Box was strategically placed near my dinner location and I could not pass up a hot cookie. The cookies were excellent the price was a little steep but its not like Insomnia isn't high as well. The smells coming in is what gets you. read more

I got cookies from here and got an allergic reaction, even though I was explicitly told there were no peanuts in the monster cookie. I tasted peanuts and I am having an allergic reaction right after eating the cookie. Fix this. read more