I am a high school PE teacher and after training a group of students for 6 weeks, we were all pretty excited for the May 21st Mud Run. I've done a variety of endurance events over the past 15 years, and this was easily the least organized and most disappointing experience. Hard to know where to begin....
1. Parking is a shameless money grab. When turning off the main highway, you'll notice a small fenced section of what appears to be several acres of open dirt. The only apparent reason for this designated parking is to fatten the race organizer's wallet. There is ample free parking for hundreds, maybe thousands of cars in the open field. Or you could park in the baseball lot. I didn't see a single "No Parking" sign anywhere, so it is legit, and it's what my group did. There is no shortage of parking and therefore no need to create an artificial sense that it carries a premium value.
2. Registration/Check In was unorganized and inefficient. Lack of volunteers and unclear processes where frustrating.
3. The RACE: We signed up for the 10K version. Calculating the ratio of obstacles to distance, we expected a fairly consistent and engaging run. Not so. We ran large sections of terrain with nary an obstacle in sight. I didn't count, but there is no way we encountered 50 obstacles. Several of the obstacles seemed hastily constructed and in disrepair. I understand the implications of a participant waiver, but offering a waiver shouldn't exempt the organizers from their due diligence to prepare a soundly built and mapped course.
4. The COURSE: Lacked directional signs at key junctions. Caused confusion for many runners. Required running to many dead ends and searching for assistance from volunteers who were untrained and unhelpful. In the end, despite the many extra meters run, the total distance was only 8K! So, we didn't get what we paid for and trained for - a 10K.
5. The ORGANIZERS: Ted G. is the race director. He was elusive after the race when we tried to voice our complaints and seek restitution. The site director was conciliatory, almost as if he expected our complaints. He negotiated our full refund over the phone with Ted, prior to our departure. After following up with Ted G. on the Monday morning after the race, he again agreed to refund our race fees. After several days he changed his mind and offered a voucher to participate in another race this season...which I refused for obvious reasons. Ted claims that the Active.com registration procedures wouldn't allow him to refund through the site. He could simply cut a check out of the race account, but that seemed too complicated, and/or he lacks the integrity and responsibility to truly make things right. Our team didn't get what we paid for and we simply wanted a refund, not offers for a future race. The ironic thing is, right before we left the venue, the site manager pleaded, "go easy on us with those Yelp reviews," to which I responded, "sure thing, so long as you refund us." Well, here you go...
My advice: Don't give this race any more business until they clean up their act! With a bit more effort and integrity, it could be a great event for the soCal active and adventuring community, but HotanDirty Mud Run is not there yet!! read more