I guess Spectrum doesn't have enough money, so they are insisting on charging a dead woman for…read moreservice that she never received because she was dead. It is absolutely insane to me that they feel entitled to this money. I canceled the service 5 days after she died which is 2 days into the billing cycle which means she should have just been charged for 2 days but they are insisting that I have to pay her entire month and to add insult to injury they've been charging her for internet service for a year and she never had a computer. And they refuse to discuss that issue either so I really really hope that spectrum is happy that they got $150 from a dead woman for service that was never provided

Arrived at the store at 10:04 AM. Already people were waiting and we were number six on the list of…read moredrop ins we waited quite a while, but they were rather busy. Bonnie was our representative. She knew exactly what she was doing. Found the phones we had requested and transferred the data from the old phones to the new phones. She was pleasant and arranged our financing without a problem. I hope Spectrum appreciates her as a valuable employee.

I have be been a Verizon Customer for over 20 years. I went into the Clifton Park Store to take…read moreadvantage of a promotion to get a new phone. I was immediately addressed by an employee asking if I needed help to which I replied, "I'm looking to get a new phone." He asked my phone number and told me where the Pixel phones were at. After looking at the phones I asked him what do I need to do to which he responded, "you'll need to wait for someone to help you." I said, can't you help me and he responded NO, they were going to have a shift change in 15 minutes! I was SO ASTOUNDED by his response that I said a few expletives about he and his other, doing nothing associate, as well as Verizon and left the store. Stay away from this Verizon store at all costs! I've been in the customer service business for over 50 years and I have NEVER been so SHOCKED as I was at this total lack of service or customer care. In fact, I'm now going to drop all Verizon phone and internet Service I have in my home. Unf-----believable!

Arrogant and disinterested company rep at this location. Pissed me off enough to switch to…read moreT-Mobile despite the fact that I've had Verizon since 1991 when they were Bell Atlantic Mobile out of a warehouse in West Haven.

There are at least four locations in the area for Computer Answers - Albany, Schenectady, Clifton…read morePark, and Bennington, VT. - according to the business card I picked up in the Clifton Park location. If you search online you may also see locations in East Greenbush and Brooklyn. I'm going to describe my experience only at the Clifton Park location. Attention: The phone number listed on Yelp is correct: (518) 383-0313. The number listed on their webpage and all paper generated documents at the Clifton Park store (e.g., claim checks & receipts) is incorrect. They list their business hours as 9 am to 9 pm seven days a week. This does not necessarily mean that they have a technician on duty during those hours. The Clifton Park location shares space with a Smoke Shop which is open during those hours. When I visited the store one afternoon to inquire about bringing my desktop PC in for repair, the employee I spoke with told me I could return that day with it by 6 pm. I did return by 4:30 pm and that employee was not there but a second employee whom I had observed during my earlier visit was able to receive my 3-year-old PC, add me to their customer base, and provide me a claim check. I also picked up one of their business cards from the counter and noticed the next day that it said on the reverse side that new customers could receive a 10% discount. CA makes a point of promoting free diagnosis within 24 to 48 hours. This was emphasized by the first employee I encountered. It being a Tuesday when I brought the PC there, I called them on Thursday afternoon to check on the status. The employee who answered the phone said they had not had a chance to look at my PC since they were very busy. When I asked when I might expect to hear the result of their diagnosis, I was asked if I had paid an "expedited fee." This was the first I was hearing about an additional fee, and it was explained that the fee would allow my PC to leapfrog over other customers who were in the queue. I wondered if that leapfrogging would apply to diagnosis, repairs, or both. I didn't ask, and I didn't inquire how much such a fee would be. I decided to give them until Monday, assuming they did not work on repairing computers over the weekend. Monday afternoon I went to the shop in person to inquire about the status of my PC. On this visit I met Dwayne. He pulled my order up on their database and explained to me what their diagnosis had revealed. He said that my rotary drive with all the software had a problem and needed to be replaced. I said I thought the problem was not with the rotary drive but with the solid state drive that stored all my data since a check disk analysis I had done was successful on the rotary drive but failed on the solid state drive. He assured me that their analysis was accurate, and they could start the transfer of the drive's content to a new drive momentarily. When would it be completed? He seriously doubted it would be finished by 6 pm when he would be leaving. When he came back to work at noon on Tuesday, he would call me. Not having received a phone call by 1 pm on Tuesday, I called them. Dwayne explained that they now had found that the solid state drive also had some sectors that had failed and that drive also needed to be replaced. The transfer process needed to run overnight. He would tell the other staff person to check it out in the morning on Wednesday, and if everything looked good, to reassemble my PC. He would call me when the work was complete. Not having heard from anyone by 1 pm on Wednesday, I called them. Dwayne said my PC was ready for pickup. By 2 pm Wednesday my PC was fully connected at home and the first thing I realized was that all of my data had not been restored to the solid state drive! Instead of cursing, crying, and pulling my hair out, I crossed my fingers and hoped that my practice of backing up the data on that drive nightly to the cloud would successfully now restore the missing files. YES!!! Let this be a lesson to those of you who may be reading this and considering that you can always rely upon someone else to pull you're as* out of the fire when you have a problem. I'm sure if I were familiar with repairing computers I would have saved a lot more money than the 10% on their bill. But you expect to pay them for their experience, available equipment, and the three year warranty that they provided. Either way, $441 before sales tax is either acceptable or unreasonable depending on your perspective. But what was that $18.87 service charge? Addendum: It's now Friday, and the PC has been working just fine since I picked it up on Wednesday and restored the missing data. The phone rings, and who is on the other end? Dwayne! Is he calling to ask me if I'm satisfied with the quality of their work? No. He's letting me know that they just realized that there were additional files that were available to have been restored to my solid state drive.

we got windows 11 installed and since then problems surfaced. Our printer is not recognized because…read morethe driver is not installed. We took the computer to the shop and they were unable to install the driver. We had a technician come to the house and he wasn't able to correct the problem. We made arrangements to have him come back a second time to try to connect as a wired connection, but he didn't come because he could not locate our phone number. We called and made another appointment for yesterday and got no call or visit.

This company performed an excellent job cleaning my house. They did 2 regular cleanings and one…read moreextra detailed cleaning. Their prices are reasonable and they are very easy to work with. I highly recommend them.

From the owner: Clean 4 U services is a family business, we have 5 years of experience in cleaning houses,…read moreapartments, offices and condominiums. Our mission is the satisfaction of our customers, with quality and great prices. we have scheduled for   Weekly, bi weekly, monthly, holidays and special occasions. We are here for you! Thanks!

Jeff P. from Network Solutions is very talented at his work. He was able to sort my home network…read moreand get my printer up and going. He is reasonably priced and even came to my house on Sunday to work! I highly recommend his services.

From the owner: Onsite and Remote Support…read more Network Design and Support. Voice Services. Internet Services. Low Voltage Cabling Design and Installation. IT Security Recommendations PC Installation and Support. Subcontracting Call today for an estimate.

This business is a pleasure to work with. They are very customer satisfaction oriented and I would…read morerecommend them to anyone. I purchased a smart TV and it was installed promptly.

From the owner: EOS is a full line Sharp Copier dealer since 1986.Sharp A/V Aquos touchscreen dealer ,Office…read moreFurniture, Conference room installation, In Shop and Field service center for Sharp, Brother, HP, Okidata and many other printer manufactures. Home and Office automation systems by Control4