Their tech are very knowledgeable and expert in their field. My outlook was running slow. They…read morefixed it in few minutes

^_^ Went there to repair my computer as my hard drive had broke down. They did a quick speedy…read morerepair, only a day. Service was fast, affordable, and friendly.

This is going to be quite an extensive review and probably mostly useful to people with some IT…read moreknowledge. Because I can't just say that they're incompetent or that they're not. See below why. I had a HDD that was not accessible in Windows any more. So I dropped it off at this location (they currently have two drop off locations) and waited. First plus: They told me about the price and asked me to confirm within 24h. And they actually recovered what appears to be all the data (not easy to be sure with multiple 100 gigs) after just one work day. But then there was already the first suspicious incident: They put logs of which files they recovered on their server and sent me the link to it. There was no HTTPS authentication or anything, the list of all my files was there for anyone to take. (They did remove it very quickly though after I asked them to) When I got the drive from them, it was not readable. Windows asked me to format it before use and the file system showed up as RAW. Along comes the next suspicious incident... talking to one of their technicians about this issue. He asked what operating system I was using and whether I used the drive internally or externally. Fine. I used it internally and the issue was that Windows reported the file system as RAW and asked me to format the drive when trying to access it. The technician advised me to try it in an external enclosure. I did not see how that would change anything about either partition table, file system or anything really that could be at fault but alright - freak things do happen. He also said I might then still have issues because I use Windows 7 and that might have issues with external storage. So OK, I tried it out on Windows 7 and XP. Funnily enough, the disk management of Windows 7 reported at least the right size, that of XP did not (the drive was supposedly ~900GB big when it really was just ~470). Now comes another plus - because of these issues and special circumstances they agreed to have a technician meet me at the drop off location and sell me an external drive with my data on it (I only had to pay for the drive, no service charges - and although I have not checked exactly what drive it is and what state it is in yet, $100 for 750GB sounds reasonable), showing me the actual data. However... the meeting... I brought the disk they sent me in the enclosure because they asked me to, so they can check it out for themselves too. I did not screw anything tight because it was just going to be in there for a matter of hours anyway. The technician picks it up, due to the lack of screws, it moves a bit inside and he says that it's no wonder that it's not working - there are parts moving inside and that it has been stored wrong. Now... I'm not up to date with internal 3,5" drive technology but at least about 10 years ago, I learned that such drives are very vulnerable to physical shock. So I was slightly horrified when he actually SHOOK it! After my explanation, he proceeded from the shaking to plugging it in and... here is another thing I at least learned back when - that such drives are highly vulnerable while they are running and one should under no circumstances touch them while they are powered on. And that they are especially sensitive while they spin up. Well... while it was spinning up, he picked it up and held it to his ear! Between these things, he explained something about a possible mechanical issue that may have corrupted the drive and something about bad sectors, which all sounded very fishy because of the experience I had in the past with mechanical issues and bad sectors and also what I had read about it. It seemed to me like he just wanted to feed me ANY explanation really. (And having by now done a 4 hour surface test on the drive, it seems everything is fine with it...) When he saw the error that I saw on two different machines myself, I told him about the size difference in disk management on Windows 7/XP, hoping he would check it out himself and restore my confidence by being able to explain why that is. Watching him navigate through the menus, I couldn't help but wonder "What is he doing in the device manager?". He seemed very confident in his skills (and not that appreciative of what I had to say - typically overconfident "IT professional", I suppose...), so I didn't want to start explaining to him that it's nonsensical for him to try to see anything there. So I just let him move on and in the end, my data was on that drive he brought and by now it is also on a RAID 1 volume... Hence... I am very unsure about this company. They DID recover my data, they WERE accommodating but because of the many oddities described above, I am not sure how much of their recovery process was competence and how much luck. That is why I described all of this in so much detail, hoping it will be enough for anybody looking for a data recovery service that is decent, yet affordable, to make up his own mind.

My home internet was acting up for 8 days and that's not fun when I'm required to be online to…read morecomplete my project work. Now, it took 2 separate calls over 4 days for Rogers to finally resolve the yo-yo WiFi service. The first issue was traced back to the neighborhood signal bleeding away the 150 Mbps I was paying for, but wasn't receiving. The second issue required Rogers to ship me a replacement modem, which arrived promptly 48 hours later. Rogers told me to drop off the bad modem at any Rogers location; this was the closest store. The problem was that I wasn't told that I needed an appointment before the drop-off! So, I stood outside this store speaking to 0LGG via an intercom, getting very upset at being told to book an appointment & to come back, and being late for another appointment. I told 0LLG that this was a horrible to treat a long-time Rogers client and I was going to just leave the modem at the door and leave. Well, the door unlocked and I was told to enter! Less than 2 minutes later, I exited this store with paperwork confirming I returned the bad modem to Rogers. Now that was real customer service. Thank you 0LGG!

Hello Hello, 2nd…read moretime user of DataRecovery.com First time my drive crashed in 2019, they recovered everything. I sadly did not follow their recommendation on backing everything up. My experience with them was flawless - justin, who managed my case, was responsive, reassuring, took his time to explain when I did not understand and really managed my expectation. They delivered results within the expected time frame, and all the recovered data was working well - no data was corrupted! The second time was summer 2020 when my other drive crashed - this time, sadly, they could only recover 10%, however, they looked at the drive recovered in 2019 (as 80% of the data overlapped) and managed to recover it again (which is very hard to do!!!) I was very grateful... and I backed up everything this time. My advice: back up back up back up - but if you're reading this, that means you did not, and the next best thing for you right now, is to call datarecovery.com They are well worth any quote they will give you, because the peace of mind of knowing your date is going to be handled with privacy, safety, security and integrity has no cost. They are knowledgeable, professional and very customer oriented. Highly highly recommend!

Update: Here's the email I got asking to delete my 1 star…read morereview. "Hope you are having a wonderful day and prosperous new year. I wanted to reach out about the 1 star review you left on Yelp. Unfortunately Yelp's algorithms are very absurd and a lot of our 5 star reviews get filtered out (unless you pay Yelp) and we are left with your 1 star review near the top. This is like a life sentence for the company, it never goes away and it really hurts our business. I wanted to see if you think we have done our time yet and maybe delete that review? If your cell phone still needs to be recovered maybe we can take a look for you and offer a discounted rate?" Yelp's notice when I was about to delete the review... "I was offered a refund or other compensation to remove this review. We discourage this, consider a review update instead." sarcastic 4 stars for you guys

This guy is creepy…read more He sat in his chair and ogled my friend and I, as we tried to explain our computer problem to him. He sounded like a used car salesman when he tried to sell us his service. Truthfully- it sounded like a total SCAM. He went on to tell us that we should tell all of our friends about him as he was offering "free service" to women in February....NO WAY! We took our machine and got out of dodge as quick as we could. Avoid at all costs. Look elsewhere. UPDATE: April 4th. I have received a note from Yelp- saying that "someone has claimed the review to be untrue". Well- here is the link to TwinBytes February "coupon" : http://www.facebook.com/photo.php?fbid=10150136056483899&set=pu.144250883898 Odds are he will try and delete the coupon, so I have kept a screen shot. I stand by my experience- avoid this place at all costs, especially if you are a woman! Hi Daniel, you're a peice of shit.

I was extremely upset to read Jessica R.'s review. Daniel at Twin Bytes was recommended to me by a…read morefriend who was using his services for all his business computers. He was extremely pleased with Daniel's work. I met with Daniel alone regarding my extremely bad computer virus. He was courteous, knowledgable and professional. Daniel also gave me a quote for the work that needed to be done. As it ends up it took much longer to fix the problem with my computer. Daniel stood by his quote and didn't charge me extra. He also installed some programs for me free of charge. I have had no computer problems whatsoever since Daniel did the work. I had no concerns when meeting with him and would highly recommend him to anyone who has computer problems. He knows his stuff and is definitely not a scam artist in any way shape or form!!!

Manbir provided excellent service when my daughter's device stopped working suddenly. She…read moreinvestigated the problems thoroughly, charged very fairly and gave me an honest answer and explanation when it couldn't be fixed. She was very helpful and I absolutely recommend her if you want great service.

Working with Ridgewood has always been a pleasure. The staff are professional, accommodating, and…read morework hard to get our shipments completed in a timely manner!

I just spoke to a guy name Jama. He is such an unprofessional and rude person. I emailed him 4…read moretimes and he kept ignoring me. i called him unprofessional in my fourth email and he still ignored me then I called him and he said he didn't reply since I called him unprofessional after not receiving reply in four attempts. he said he doesnt want my business. Stay away from these unprofessionals. I just saw comments from their employee that I was rude etc. I again ask them when you don't reply someone for over a week what to you expect. I used an official word and called him unprofessional and he got offended. Jamal told me over the phone that I didn't reply because I called him unprofessional and he doesn't want to do business with me. and the number I contacted him is not his personal number, it's on their website under contact us note. I wasn't rude to him. He started yelling at me when I told him my name then I used my right to defend myself. when I called him I was very polite with him but he kept on saying that since I called him rude he doesn't want my business. he should've put that grudge on the side and welcome me. I leave it to readers if it's rude to call someone unprofessional if he ignores your emails. Their reply says they were taking time to reply but Jamal said himself that he didn't reply me since I called him unprofessional, what a contradiction.

Furkakh Mir helped us during our house closing and was very friendly and professional. She gave us…read moreall the information we needed which was really helpful since we were first time owners! Thank you!

Excellent service, very good communicator and effective transactions for real estate purchase or…read moresale. Stayed tuned until last moment and making sure all aspects of the deal are covered. Very attentive and pro-active for a smooth closing. I will recommend her to others to use her high level professional service!