Came in and replaced my shower valve, were very clean and did a great job. I'd go back again if I…read morehave the need in the future!

Scheduled an in-home appointment (they confirmed) to see how much a water softener would cost and…read morethey didn't show up or reach out to say they wouldn't make it. Still haven't heard from them. Frustrated considering we planned our workday around their midday visit. No idea on actual quality of work, but poor customer service given this experience.

We used Roto-Rooter because we had a backed up floor drain due to our sewer being clogged. We…read moreneeded to get it cleared and investigate why it was happening. Andrew and Eric were really fun to work with. Andrew did a very good job explaining what he would need to do and how much it would cost before he did it. He was kind enough to let my bf watch and help a little bit. He cleared our sewer line (which had 3 root balls!). Eric came later on and showed us a camera inspection (free of charge!) And explained how my pipes looked and what areas could be fixed a little bit. Andrew cleared out the final root ball while we all socialized and had a bunch of laughs. After Eric gave me some more information Andrew cleaned up and took payment. These guys did an absolutely wonderful job and we recommend 10/10. I had a fun time despite this not so fun situation.

We asked Root Rooter to help us remove wet carpet from one room in our basement (12 x 24) and were…read morecharged almost $5,000 for three young men to spend a 1/2 a day removing the carpet in large bags. They also placed large fans in our basement for 2 days. For that service, we were charged almost $5,000. Embarrassing! Taking advantage of people in a vulnerable situation is very despicable and we will never call Root Rooter or recommend them again. I liked all of the people I met from Roto Rooter, they were all good people, but the price gouging is repulsive.