I saw a recent advertisement from Hornungs True Value Hardware for granite-colored clay pots…read moreheavily discounted. I had to stop by to check out the granite-colored clay pots, which are the same granite pots I buy for my houseplant collection at a local nursery for much higher prices. The staff was friendly and helpful when I couldn't locate a medium-sized coco liner. My liner was damaged, so I was able to get a discount. Thank you, Hornungs. I find that smaller businesses like Hornungs consistently offer better customer service.

Good place for yard power equipment service and picking up miscellaneous hardware store items…read more Prices are normal for a True Value, not really a value. Walmart, Lowe's or HD generally less expensive. Turnaround time for equipment service (snowblower) tune up was less than a week and $100. Not bad and not too much time considering the season is upon us. While waiting to drop off my equipment, there were several customers waiting for a register to open. Unfortunately the store was a little understaffed and they were getting annoyed to have to wait for me before they could check out. Some additional training for the younger employees would probably help so that they could be more attentive when there are people waiting. I know it's easier to hide at the back of the store than to wait on customers, but that's your job folks. When I picked up the snowblower, I was in and out in about five minutes. Not too bad.

I was able to get keys made. They had a great connection from which to choose, and the people…read moreworking there were really nice. Great experience! Looked around briefly, and the prices on various things appeared very reasonable to me. I'd recommend going here for hardware needs.

Great local hardware store and small engine repair at reasonable prices. Took my two lawnmowers…read morehere for service when they both died the same day leaving me with no options to cut grass. Less than a week later, both machines are up and running for under $200! Old-time, friendly service made me feel at home and happy to patronize a wonderful local business. You should go here too!

Unfortunately this place has closed permanently. I'm so disappointed. It was great for picking up…read moreodds and ends instead of having to run all the way up to Home Depot or Lowe's.

This place is awesome. I believe it is multi generation family owned. Its not flashy like the big…read morestores but they have a decent selection and pricing. Where they shine is the service. You walk in the door and you seem to be able to ask them anything. They find it for you. You can buy any qty it seems. For example 1 bolt or screw. We get water softener salt and they always load it for you. When your a home owner that is not really handy the service means the world. I always try there first. I have had them order things for me also and have in some cases better prices than the super big stores. This is the kind of business that needs to be supported.

This is a great store with great service.I can call and order anything and always get it right away…read morefrom the store. Very helpful people. Most always go beyond.We will keep using them. Better local then the big box stores and we love to support local.

For years I've said this is the unhelpful hardware place as no one ever has a clue when I go in…read morethere. Between the nasty paint guy and everyone else looking like a deer in headlights over simple questions, I'm convinced they exist only bc of how far everything else is. When I was in over the weekend, I was told I could bring in my rewards coupon to have adjusted since I left it at home. Today, when I went to do that, they told me they would have to charge my account again for the entire purchase amount. I have never in my life heard anything so ridiculous and I've been in retail a long time. Honestly, don't waste your time or brain cells going there.

Good place to shop. Most clerks ARE friendly. Hours are good. Plenty of free parking - with…read morehandicapped spaces.

Not sure why the bad reviews! This is my neighborhood store. It's Convenient and the prices are…read morecomparable to if not slightly higher than the major chain stores! Some products may seem pricey like a Traeger Grill but overall comparable. I check online before I want to make a run! Service all the years and different owners never had a problem! If I need to ask I actually look for the employees who have nothing going on or in a bunch! They're always willing to help! When I purchase a heavy product they always find an associate to put it in my vehicle! Glad they were open on a storm day I needed to restock on some winter products!

My first experience here was when I was hosting a barbecue with a garden club. The staff was super…read moresupportive of our club being there and very nice and interested in learning more. We're lucky to have the space! The second experience I had was when my husband rented a cherry picker. we were told it was going to be delivered to our house on a Saturday but it never came. we called the store to follow up and they told us that it would be delivered after the employee had dinner with his family, which wasn't an issue because we were planning on it the next day. Dinner came and went with no delivery. The next morning, we were hopeful the cherry picker would be delivered the following day. Unfortunately, it never came and we had to follow up. Luckily, they were very communicative and refunded our money.

Took the lawn tractor I bought from Hornung's a couple years ago today for a repair. It's mowing…read moreseason so I suspected a significant delay but instead I was told that they didn't care that I bought it from them, they won't taking any repairs from anyone. Wow! That's lousy customer service!!!. Had they told me when I bought it that I was on my own for repairs I would have purchased elsewhere. Very disappointed!!!

I stopped in The Home Depot to purchase a mailing box and tape, but as a garden enthusiast and…read moreplant Mom, I couldn't resist stopping by both departments. Large new selection of houseplants and a nice early selection of annuals, evergreens, and perennials. The staff here is helpful and friendly, even though I didn't need help locating the box and tape. I do appreciate the staff's help and expertise when needed. When you look up Home Depot items online or via their App, product location is always listed. Generally, a good experience when I shop at The Home Depot, even if I'm buying a cardboard box or some tape.

Customer service and same day delivery Very disappointed…read morewith Home Depot's same-day delivery. My order was delivered to the wrong house by their third-party service, DoorDash, and I never received it. The only reason this was resolved at all is because--my items were dropped off at my grandmother's friend's house, and she reached out to let us know. After two days, Home Depot and DoorDash have done nothing to fix the issue. No replacement, no refund, no real help. Just a repeat if we will call you back!! I'm now picking up my order myself since they can't seem to figure it out. I wouldn't recommend using Home Depot's same-day delivery service.

Much better than a ride to the big box stores. They have an amazing selection for a father and son…read moreteam, and they now how to use them. A little bit more for a lot of convenience. Not well staffed but just walk to the other end.

Very dishonest, rude and bad management…read more Just bought a gulf cart here last Thursday It was delivered after my office closed. They dropped off a dirty, non working with bad tires and no power cord. We called the next morning to complain and was told it had a bad battery, and he would look at the tires and we could come get the cord. Told him that we were completely dissatisfied and wanted him to come get it and refund my card. He started giving excuses after excuses on why it didnt work. Told him again come get it this is not what we expected for over 3700.00. He than asked If he could write me a check for it Instead of giving me a credit on my card. I said no. He said some woman would call me and discuss..she never called. They refunded all but 150.00...i was told after calling them again that this was for their delivery fee and pickup fee and the fee for using my American Express. I was never told there was a fee and no where on the receipt that was dropped of that night states this. I am disputing this on my American Express and advice anyone thinking about stepping foot in this place read the reviews. They are accurate. This is again a very shady business