We had a toilet leaking water. I called Sussex Plumbing and they called back within a few hours…read more Every aspect of the Sussex Plumbing experience was outstanding. We were able to schedule an appointment a few weeks out. Tony (owner) showed up on time and quickly diagnosed the problem, explained the cause, did the repair, and answered all my questions. I will use them for all future plumbing work!

I cannot say enough good things about Tony and his wife. We had a Naviant tankless water heater…read moreinstalled and the service was top notch from beginning to end - and the pricing was better than anywhere else I called. The best part is that when a part on the water heater was found to be faulty, Tony had someone out to replace it as soon as it was available, at no cost. Even better, is that I know I can call or text Tony anytime I have a plumbing concern or problem and he will respond right away- offering free advice and expertise if that's all that's needed, or coming out to take care of something that needs to be looked at. I know that he has our best interests at heart and would never take advantage of us.

I contacted them Thursday night and they came to my home, located, and fixed the broken pipe that…read morehad caused the link on Friday. very prompt and efficient service at what I think was a fair price. I will use them again if I need a plumber. I really like the fact that they are a local company that has not been bought out by a franchise.

Technician was on time,polite,and worked efficiently! He tested his work and showed us our new…read moredisposal working well! He cleaned up after the job was complete . We would have him again if there is a need .

This is the 3rd time I've called Paradise Plumbing for various problems. We are always pleased with…read moretheir work. We had Chris & Isaac here today & they were great. They are very efficient & clean up after they are done. Good job!

Paradise Plumbing has done several jobs for me. I cannot say enough good about the work they do…read more Mike (owner) is always available and provides patient and excellent mentorship to his crew. I would not hesitate to recommend them for any plumbing work that you need to have done.

We recently had the water heater replaced because we had a "contract" that saved 10 or 15%. Well…read morethey came in and did the work. The kid did a fantastic job but we were charged $2800 for a $17-1800 dollar job. Called in to ask why it was that price when 2 other places we called both said the same price, $1000+ cheaper. Took the manager I guess he was 2 weeks to get back up with us and he said he had to do research on how competitive the pricing was and kept trying to explain there quality of parts and service warranted the cost. Well my wife wouldn't accept it and they finally refunded us $250. So we cancelled the contract and just had another plumbing issue and used Drain Chasers Plumbing in Georgetown and he was fantastic. Super nice, and a private owned business. Sean from Drain Chasers was who we had just come out and gave me his personal cell phone number for if any other issues arise.

Furnace repair. Were here 7 times. Each time was to fix what they messed up the time before…read more Replaced control panel. Took 3 tries to get it right. Didn't put sealant on gas lines. I got very ill from gas in house. After 2 days they put sealant on gas lines. They said everything was fixed. Why they went out and messed with my ac to fix furnace is beyond me. They caused a 3 yr old ac unit to stop working. It had worked perfectly till they touched it. Gave me a price of $332 to $2,700 to fix it. Something they screwed up. They also burned up my thermostat. I have hired another company to fix it at half the lowest price. Never hire this company for any repairs. Besides screwing everything up I could have died from gas exposure. I demand a refund!!

Overcharged for wax ring replacement...pd $275 for a job that took under 30 minutes and should have…read morebeen no more than $100 - 150

Upon arrival from West Chester, Pa on 3/21/2023, I discovered propane furnace at our Lewes location…read morewas not working. Called 302-945-4358, Long Neck Plumbing and Heating, (license # 2006205563) and spoke to the owner Mike DelCampo. He came out and decision was made to replace the furnace for $5000 dollars. The next day 2 employees arrived with a new furnace and replaced the old one. The new one seemed to be working when they left. The new heater was running very little from April until early November because of the summer and fall seasons. Set the thermostat at 45 degrees for the winter. On my next visit on 4/16/24 noticed there was a thin layer of soot throughout the kitchen and the heater was making a noticeable clicking sound. Inspected the flap used to check the flame, and a flame shot out similar to that of a blow torch. Shut the heater down. I tried to call Long Neck Plumbing twice, at the advertised number, got a voice stating this is Mike; leave a message, we will get back to you. I then called our propane provider who sent out a technician who opened the front cover and stated that I needed to call our installer. He pointed out a nozzle taped to the front of the unit that should have been installed to convert the unit from natural gas to propane. He also warned that the omission had created an extreme risk of fire and the prevalence of the soot. My wife did notify a lady who answered the phone at Long Neck of the situation and the risk their installers created. The lady at Long Neck stated that it was no longer their responsibility but would try to reach one the the employees who did the installation who no longer works for the company. As of this date we have heard nothing from Long Neck Plumbing. Currently the heater is unsafe to use, still needs to be converted from natural gas to propane, needs to be cleaned due to soot build up, and the heat exchanger needs to be checked for cracking, which may cause the furnace to need replacement. At this point I have spent $5000 dollars, have no workable heater, and will need a repair company to follow up. Choosing this company is certainly a personal decision, but my decision has been a disaster, and the lack of responsibility that Long Neck Plumbing has assumed is irresponsible at best.

It was way past time for our tankless water heater to be flushed. Slower Lower was recommended to…read moreus by neighbors who had used his services previously and were very happy with him. It was a great experience for us as well, from start to finish. We were impressed that he called when he was on his way. (Who does that????) Very personable. Will be calling on him in the future.

We had some very sloppy plumbing work done on our house during a major remodel. Ajay came out and…read morereplumbed the sink while showing how badly it had been done by the prior plumber. He's a gem and my only call for plumbing work in Rehoboth.

Jason is fantastic and really helped us on tliterally the 2nd day afetr we moved in. Did a…read morewonderful job explaining our new home systems and maitenance needs. He banged out a complete set of additional outlets in our basement that really helped us out getting things in order. Extremely polite, considerate, and of course professional. Highly, highly recommend him!

Jason is awesome!! We called him with a dryer vent issue and he was at our house in 30 minutes and…read moretook care of the problem !! He is very knowledgeable and explains everything plus gives suggestions and advice. His prices are very reasonable . Thank you Jason !!! Susan and Bob K.

I booked with Seaside plumbing and asked to get an appointment for after 3:00pm so I would not have…read moreto take the day off while waiting for a service call. I recieved confirmation then a text on what service person was coming to my house. Nice touch. Obadiah arrived on time, put covers on his shoes and explained all my options. After makeing my selection he went about getting the job done in a quite, clean and quick manor. It was so great to meet a young man with such a professional manor. After he was finished removed all the trash, left the proper paper work and was on his way. Who ever hired Obadiah made a great selection. Thanks Jim Richards Lewes Delaware

Extremely disappointed. No one showed on my scheduled appointment day. I received a call at 4:00…read morepm no one was showing. This is the third no show in two years.

I used Peninsula Plumbing to replace my hot water heater recently. They did a fantastic job at a…read morefair price. They also came and adjusted my temperature within a couple of hours of my follow up call. I recommend you consider them for your plumbing needs! 5s. Mike was responsive but the real star for me was Jason. He was quick, efficient and very well mannered. Other than a couple of small water puddles you would never have known he was here.

The whole process from start to end was impeccable to help with my sump pump situation. Their…read moreservice was fast, efficient and professional. Not only we're they lightning quick to respond (compared to other companies) they had a solution in place at a fair price and acted upon it all within a couple of hours. Vinny and Jason were tremendous and I look forward to working with Mike and his company for years to come. I will be more than happy to recommend them to anyone that needs a fantastic plumbing company to work with.

I cannot recommend this company based on my experience. I…read morecalled because of an active water leak affecting my bathroom and closet ceiling. Before the plumber arrived, I had already done some troubleshooting and explained that the leak became worse when water was being used in the house and slowed significantly when I shut off the main water supply. The plumber briefly looked around, noticed a small amount of water in the HVAC condensate pan, and immediately concluded that the air conditioning was the cause. He would not seriously consider the information I provided or investigate other possible plumbing-related causes, despite the clear pattern I described. I felt like my observations were dismissed without a thorough evaluation. On top of that, there was a non refundable fee of $179 for the visit. When you're dealing with a leak that is actively damaging your home, you want someone who will methodically diagnose the problem rather than jump to a conclusion. Unfortunately, that was not my experience. I hope the company takes customer concerns more seriously and performs a more comprehensive assessment before ruling out other possibilities.

The guys arrived exactly when they were supposed to arrive. Such nice people! They kept the work…read morearea clean when they left for the day. When they came back the second day, I had a family emergency and had to leave at lunchtime and didn't get home until after they were gone. They locked up for me, and again, everything was back where it belonged and all trash was taken away. I am very happy with the seamless change in my old system to the new one. "