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    Horizon Pediatric Therapy, Inc

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    TEAM 4 Kids Pediatric Therapy - Peoria

    TEAM 4 Kids Pediatric Therapy - Peoria

    3.6(7 reviews)
    2.1 mi

    received a call for a referral they were very nice and explained what was needed to start…read moreservices. They were very joyful and pleasant to speak with. Looking forward to starting services soon.

    If I can rate the therapist alone, Id give Hannah a 10/10, we loved her. Hannah thank you for all…read morethe effort you put in with Eziah! On to the receptionist and lead..The office called me a month ago to move my sons appt to 11:30 because they were putting a lunch hour at his 12:30 appt. I agreed to accommodate their schedule change but because it was made a month ago I forgot about the change and was on my way to his 12:30 appt. I even had an alarm every Tuesday for his 12:30 time to ensure I do not miss his appointments. While I was on my way I got a call saying I missed my appt appointment and that my son would still be able to get seen at 1pm but Id have to pay $50 before getting seen. The fact that they wanted to charge me a $50 fee for a no show plus bill the insurance all in the same day seemed wrong . It would have been different if I would have just no showed but I was on my way to his regular appt time and it was the first day of the change. I have paid the fee when it was genuinely my fault for missing but in this situation I was on my way, so there is no understanding or sympathy from these people. They have called me the day of, an hour before my sons appointment to cancel because of whatever reason but if I call them the morning of because my child is sick they'd give me hell if for some reason I couldn't r/s. Ive taken my son sick before because they wanted me to r/s his appointment for that same week just so I can avoid paying a Fee. Ive heard other parents in the waiting room talk about "shes been sick but I had to bring her". Ive walked out of the waiting room and waited outside plenty of times because of kids in there with hacking coughs. But this place really doesn't give parents many options with the pressure they put on you to bring your child no matter what. Ridiculous, unfair and unethical practice! Glad Im done with them!

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    TEAM 4 Kids Pediatric Therapy - Peoria - Customized Rock Wall

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    TEAM 4 Kids Pediatric Therapy - Peoria
    TEAM 4 Kids Pediatric Therapy - Peoria - Myofunctional Therapy

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    Myofunctional Therapy

    Therapy Tree

    Therapy Tree

    2.9(39 reviews)
    3.7 mi

    Therapy tree is an ABSOLUTE Joke! My 7yo autistic grandson needed some Speech Therapy. His doctors…read moreoffice sent out referrals and Therapy Tree responded. TT wanted to do video confreencing. So, we tried it. First therapy session did not go to good or long as my grandson being Autistic did not want to sit in front of the computer while the therapist did his little thing. Anyway it was a short session. The therapist said he'd email want we went over to try and get my grandson ready for the next session. Nothing was sent to go over and NO THERAPIST showed up for the next session. I was there in front of the computer, my grandson was there in front of the computer...BOTH of us WAITING for about 10 minutes. I finally got tired and tried to call. Their phone rand and rang, finally went to voice mail. I left a message asking for someone to call. NO ONE CALLED. Couple days later I got a call. I set up office visits, 2 days a week. One was one on one with a therapist, the other was a group of kids (2/3) I think. My grandson did not like it. He was making it difficult for the other 2 kids and the theripist. I was OK...lets just do the one on one. I told the office personel. Nothing got changed. Plus every one on one at the office, the therapist was always late. Appointment was for 4PM, theapist would show up at about 4:10. We went to a couple of those and the therapist said that she was leaving and that this was going to be her last day in the office. So, we got another therapist...saw her one time! Next appointment day came, I get a call at 2:40PM saying the theapist was sick! Next week came, same time I get a call at 2:45PM saying therapist was not in today. NOW get this...the appointment times were for 5PM both times! TT sent me texts and emails saying that I need to give more that a 24 hr. cancellation notice will result in a $65 fee and removal from upcoming appointments. For questions, please call (480) 787-XXXX. But yet, they won't do the same for the patient!

    Once you're in, it's great. Scheduling/rescheduling was smooth. My son was being seen for feeding…read moretherapy and the therapists were great and made wonderful recommendations that have helped a lot. I was able to sit in with my son and observed that the other therapists were patient and polite with other kids as well. The initial portortin is the hardest part. But if you can get past that, it gets better. It's probably not their fault but they should look into a way to make the onboarding smoother, or better communication

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    Therapy Tree
    Therapy Tree
    Therapy Tree

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    The Center At Arrowhead

    The Center At Arrowhead

    3.0(70 reviews)
    3.4 mi
    24/7 Availability
    Free WiFi

    Recently, our 86-year old mother was a patient at this facility for 3-weeks. She had no idea that…read moreshe would be checking into a rehab after having shoulder surgery. To say that she did not want to be there is an understatement. The day we checked our mother in we met with many of the team members who would be in charge of our mother. They were all very nice. The facility itself was nice on the inside and outside. There is one team member that I would especially like to thank. His name is Joshua, and he is the Patient Advocate. He met with my siblings and myself along with our mother, the day she was checked in. During the meeting, he was very attentive to my mother which helped make her feel at ease. He listened to every concern we had for our mother. He took notes and followed through with all of the details and concerns that were discussed. Joshua is amazing at his job! He is professional and has a perfect personality to be an advocate. He is patient, understanding, kind, efficient, and very helpful. One day after a really hard physical therapy appointment, no staff members were able to help my mother be put back in her bed. She was miserable while she waited 15 minutes in a wheelchair. I text messaged Joshua and he was there within 5 minutes. I don't believe this is part of his job description. That is how helpful he is. He sweetly helped her back to her bed (they had to use a hoya to lift her in and out of bed). Next, he helped make sure she was clean and comfortable. This meant a lot to us as we watched him truly care for our mother. This is just one example of his kindness. Joshua was truly a life saver when our mother was there. If we could rate Joshua alone, he would receive 5 stars. He truly was wonderful. The problem we had was that the nurses and aides were understaffed. Our mother was fortunate because we were able to take turns to stay with her. The week I stayed with her, hours would pass with no nurse or aide to check on her. Even when the nurse call light was on, it would take at least an hour for someone to come into her room. One morning she was throwing up for over an hour. The aide was made aware of it. She said she would let the nurse know. No one ever came in that day to address the problem. There were other problems as well. It is our belief, that more nurses and staff need to be hired, if they want their patients to receive better care.

    Rehab is a commitment from both the patient and their family…read more The Center at Arrowhead is a beautiful facility, private rooms and baths, their staff,is committed to the care needed for your family members. You are part of a successful outcome, bringing good foods, company, and sunshine is key. Food here can be iffy unfortunately but you can call for something else. I recommend this facility, please stay on top of the physical therapy your person is receiving and encourage them to continue when they get back to their room. Thank you Belinda for helping our transition home easily, your support was truly appreciated.

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    The Center At Arrowhead
    The Center At Arrowhead
    The Center At Arrowhead

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    Sonoran Sun Pediatric Therapy

    Sonoran Sun Pediatric Therapy

    3.0(10 reviews)
    9.3 mi

    On Day 44 of quarantine my daughter had finally had enough and cut her own hair. But do you see…read morehow straight that cut is!?! I have to admit I was proud. Mr. Mike worked with her quite a bit for those scissor skills in OT for weeks and I mean it will grow back... eventually. Thanks to the wonderful speech therapists she was able to tell me it was because her hair was, "too big". We have been coming here for over a year and everyone from the office staff to the therapists have always been fantastic and we have seen great improvements in both areas since she began therapy here. If your child ever needs any therapy service I highly recommend them!

    This is by far the most unprofessional company I have ever worked with. I received a voicemail from…read moreChrissi (one of the directors) stating they were discharging my autistic twins due to behaviors and that they were no longer a good fit (we just had a new therapist named Amanda covering for the summer. Their speech therapist Kristina on the other hand was decent. They did not reach out to me to discuss concerns or any issues, the feedback I received from the therapists were completely different. I have called several times, left voicemails, emails and so on and I have been completely ignored. With false accusations like that, that woman has basically blacklisted my children from further treatment from other facilities. If any other special needs parents consider this company, don't. They don't care about their families they service and they are complete cowards.

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    Sonoran Sun Pediatric Therapy
    Sonoran Sun Pediatric Therapy
    Sonoran Sun Pediatric Therapy

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    Horizon Pediatric Therapy, Inc - occupationaltherapy - Updated May 2026

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