Gentle Touch is great at what they do. Super helpful and responsive when they cared for my loved…read moreone. The doctor and nurse would check and determined their progress and would communicate their findings. Recommended supplies to provide comfort. I highly recommend them.

Gentle Touch Hospice was wonderful to work with. They treated my mom with kindness, compassion and…read moredignity. The entire team was amazing and supportive during this difficult time. They are the unsung heroes of health care.

Care: I cannot express enough appreciation for Ruzanna and her caregiving team. My mom has…read moreAlzheimer's and needs assistance with bathing, changing, using adult diapers, and feeding, among other care needs. Every one of the ladies has been amazing in caring for my mom. Ruzanna notifies me if there are concerns with my mom's health, and I have access to the nurse who comes to check on the patients. Meals: My mom no longer wears her dentures, so the caretakers make soft foods for her meals. They also take the time to make customized meals for the other elderly residents. Home: The home is clean and spacious for those with walkers, although my mom now primarily uses a wheelchair. The yard is big, and everyone enjoys having lunch together outdoors. Ruzanna and her team goes above and beyond; they even went all out for my mom's 82nd birthday. She consistently sends me pictures of my mom, which I am so very thankful for. They are also very welcoming and always ready with coffee or treats for visitors. I highly recommend a tour.

My mom has been at Breath of Sunshine for a year and a half. She is living with dementia, and needs…read more24 hour care. The caregivers are respectful, loving, and very caring towards my mom. The caregivers keep us updated on my mom and are always available when we have questions or concerns. Breath of Sunshine is a family to us. We trust them to care for my mom. I am very grateful to them and I know we made the right choice. I highly recommend Breath of Sunshine.

This is long overdue but I just got back home from Honolulu after my Mom's funeral services. My Mom…read morewas discharged for hospice from Henry Mayo She wasn't able to go home to her own home in Honolulu although my home is hers too, it's different if anyone can understand what I mean especially with her. She has her own routine. A very independent woman. But after a few days of visits she felt so comfortable with your staff that visited her. My family was happy and feels so lucky for having such an amazing staff. Everyone showed empathy and compassion. Special Mention to Lisa who was on top of everything every time I mention something new I observed. And Margot who was so so diligent in bringing supply that my Mom needs. Natalie gave me all info reaching out for services my Mom needed. I highly recommend this facility for the care of a love one. Can't thank you all enough. God Bless!

don't bother if you like me have family members battling end stage cancer!…read morethey'll tell you they provide asl interpreters for deaf patients via ipad, but when you request "crucial in-person" certified interpreters-crucial as vri/zoom is limiting, they tell you find another agency!!!!! deafinitely not respectful of the crucial needs when ipads are not equal access when bed-ridden & alternative equal access is required!!

Caremax Hospice Palliative Care was extremely helpful and supportive during end of life for my…read moreloved one. This hospice was there to support every minute we needed anything from the equipment to the medications and down to the nursing staff. They were there until the very last minute and even after my loved ones passing. This team of staff continued to show the up most compassion and delicacy around a very difficult time. Thank you to this great team of doctors and nurses, we are forever grateful for your tender, love, and care. I can easily say my loved one can rest easy in paradise because of all the dignity left during the Last stages of life. Although this may not be ideal for anyone but since this is part of life, I highly recommend this hospice for your families needs.

CareMax Hospice has a strong team dedicated to patient care. I have known them for awhile now and…read morehave recommended them to patients who are seeking hospice services. As an Administrator of a Nursing Home, I have worked with many hospices, but CareMax spends more time educating families, sends more nurses to visit, and seems to be in the business of caring, not just the hospice business. Dania, there field liaison is wonderful and has really helped educate several of my residents and families to help them make an informed choice.

I had my uncle on service with Essential Hospice they cover multiple counties. The hospice team…read morethat was assigned was outstanding and very attentive to my uncle who just passed. Patient Advocate D was amazing throughout the whole service. He answered our calls 24/7. He even drove on his days off to bring my uncle food on numerous occasions. When it comes to hospice do your homework and choose Essential if you get referred to hospice! Thank you D, nurse Vannea, Lulu and office staff.

My life partner had been in the hospital for 3 weeks..He was intubated..as time went on he got…read moreworse..organ failure..His kidney doctor told me no more dialysis..I was so distraught and crying..Dr Lee asked me if I want to take him home..I said yes..she text Hestia hospice..Gary called me he came to my house to do the paperwork..they arranged an ambulance to bring him home..I was so overwhelmed with everything I told them I don't think I can do this..Edith sent me a nurse he was the best..I had not been sleeping I was able to sleep knowing he was in good hands...i woke up the next day the nurse asked me for a shirt to change him into..he washed him up...put on his shirt he loooked so nice..i highly recommended them..Lisa

My mom had lung cancer and also had a bowel obstruction. Surgery was not an option for her. She…read moredecided to go hospice service with Hestia. They found her home just in two days. Arlene was the nurse assigned to my mom. She visited my mom couple times a week. Arlene comforted my mom with pain reliever, medicine to control vomiting. She updated me on every visit about mom's condition. She did what a family member would do to care of my mom. Though my mom passed away almost four months later, she left peacefully. Arlene arranged call to mortuary. I didn't need to do a thing at that sobbing moment. I am grateful for her service. Thank you Arlene!

I cannot express enough gratitude to the team at Maximum Care Hospice for the exceptional care they…read moreprovided to my mother over the last two years. She began with Palliative Care and transitioned into Hospice Care. Navigating care is an incredibly daunting journey, but having them by our side made all the difference. What stood out most was their unfailing promptness; whenever we had a request for supplies, equipment, or medical advice, they responded immediately. Beyond the logistics, they are truly compassionate professionals. They didn't just treat my mother as a patient; they treated her with dignity and our entire family with kindness. During our most difficult moments, they provided the wisdom and guidance we desperately needed. They helped us understand what to expect and gave us the peace of mind to focus on being present with my mom rather than worrying about the details of her care. If you are looking for a team that is transparent, reliable, and deeply caring, I highly recommend Maximum Care Hospice. Thank you Max, Victoria (our nurse), and Aylin (comfort care nurse) for everything! We could not have gotten through my mom's last few days without you! You were a blessing to our family!

Thank you Max and your team for providing excellent support for my father's hospice care in the…read morefinal days of his life. As soon as we decided to switch to hospice care, we've been in touch with a few places but Maximum Care Hospice felt most transparent and comprehensive. Other places were a bit unclear about who is coming from where and what exactly is being provided with hospice care. Switching to hospice care was a difficult decision, but we are so happy to have chosen Maximum Care. We had a wonderful nurse Victoria. It was a short seven days but she provided all the support that we needed. There was no judgement whatsoever (my father was difficult) and she was very respectful and kind. We had a somewhat unusual circumstance, where the police had to be in touch with them (due to my father's passing as a result of a crime), but they handled it all very graciously. Equipment delivery and pickup was excellent. They are contracted with a place called St Joseph's and every staff from there was respectful and friendly. We also had a wonderful woman come to bathe my father before he passed away She was very thorough and efficient. I believe she isn't an employee but someone who is contracted to provide personal care to several hospices, but she had told me that she tries to take every job requested by Maximum Care because they treat her very well. When my father passed, Victoria came immediately and connected us with their recommended mortuary. My cousin, who is experienced with contacting mortuaries at her church community, was very impressed how seamless and "easy" Maximum Care made the process. Thank you again, and I will forever recommend Maximum Care Hospice to anyone who needs hospice care providers.

All hospice agencies are NOT the same. My mom's doctor referred us to an agency when Mom's health…read morewent into a steep decline, and we signed up. I wasn't thrilled with them, but I had nothing to compare them to and in fact didn't even know that I could switch to a different provider. After a short time, the director of Mom's assisted living took me aside. We were having a lot of trouble getting phone calls returned, medications delivered, RNs to show up on the right day at the right time and so forth - just a generally frustrating experience. The director recommended that we switch to Procare, and I took her advice - she deals with hospice every day and knows who is good and who isn't. We switched to Procare that day, and the difference was huge and immediate. Procare had someone there within an hour. Some of the things that Procare provided that the other hospice did not included: -Great communication, both on the phone and in person. -Very fast response when there was a crisis - no more waiting for hours while Mom was in pain or agitated. There is no excuse for that! The other agency failed to deliver the medications for two days after the doctor prescribed, and then sent the wrong one. No such problems with Procare. -24 hour care at the very end when Mom could not be left alone (the other hospice would not do this, I asked). -"Yes, we will find a way" was the answer to everything we needed. This is so much better than "No, the law/the agency/the doctor/the whatever doesn't allow that". Of course there are rules, and they're there for a reason, but the mindset at Procare is that we will do everything in our power to help as opposed to looking for an excuse to do as little as possible. The nurses are the best ever. Jennifer is fantastic at what she does, extremely adept at both patient care and care of the anxious and upset family. When we had questions, or if medications needed to be changed, Jennifer would call the doctor immediately, and he actually answered the phone - no messages, no "I'll get back to you", none of that. Things were handled on the spot. THAT is caring, and I can't thank Procare enough.

These folks took spectacular care of my Dad. They were kind, patient, knowledgeable. They didn't…read morejust drop by, take his stats and leave. They sat with him and talked to him for a half hour, forty-five minutes about whatever came to his mind BEFORE they began to talk to him about his health (look for Laurie. They're all great, but you can't do better than Laurie). It helped with my dad because he trusted the medical people so little, but it's easier to have someone you're already kind of friendly with to start taking your stats. We became very attached to them. When someone is taking care of your loved one, it helps to have that sense of attachment and bonding. It makes it easier to trust them, which is why it's nurtured, I'm sure. My dad didn't like to take pills. Was very suspicious of them, but ProCare worked with me so that the Xanax he wouldn't ordinarily have taken because 'blood sugar meds' or whatever we had to say to get the medication in him. The doctor was always easy to reach, and med adjustments were instant. A lot of agencies tend to treat caretakers like pesky annoyances to be swatted out of their way so the REAL MEDICAL GODS can step in and save the day. But with ProCare, my concerns and ideas were taken very seriously, if I said something wasn't going to work, they never questioned me, just did what was best for my dad. They didn't treat my suffering father like a junkie looking for a fix, as so many doctors do. If he or I said he was in pain, they gave him pain meds. Any medications related to the hospice diagnosis, supplies or devices we needed, ProCare arranged at no cost to us. They (the nurses, LVNs, social workers, doctors, whoever) usually came two or three times a week to check on him, but an on-call nurse was never hard to find and usually there within an hour. When the end was near, they were here every single day, and three times a week, they arranged for people to come in and take care of him for a few hours so I could sleep. When my father passed away, they handled everything. We had washed his body and dressed him in his favorite clothes by the times they got there, so they didn't need to help us with that, but they would have. They called the funeral home and had them come out to get him while we sat with him and tried to take in what was happening. A very sweet chaplain named Vincent was there to try to help us with the shock, and he wasn't preachy at all (for those of you who hate preachy). Made me wish he had a church of his own. You really can't get a better team of people for your loved one. The one snag involves me, and I didn't take a star away for this because they were there to take care of my dad, not me. My one caveat is not to expect any support from them once your loved one passes. It's been almost two weeks, and I haven't had a call or visit from anyone. It's hard, because you get attached and it would have been nice to talk to the people who knew him so well at the end, who worked so closely with you, who were in cahoots with you for the care of your loved one. But they don't get attached to you, so don't expect post-death support. And I know why they have to distance themselves- if they stay close to every family they care for, they'd be drowning in contacts. And they have to be available to care for the patients they can still help. I get that. Still, have a separate support system in place if you can, because ProCare can't be that for you.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

TERRIBLE & TRAUMATIZING EXPERIENCE , Would not provide a suitable wheelchair for my mom, but they…read morereferred me to a person they recommended. I paid $1200 out of pocket, only to find out that the wheelchair was far too large for my mom's small frame. Their referral would not exchange the wheelchair for a smaller size, nor would they refund any of my money for a wheelchair my mom was unable to use. I was stuck with the entire bill of $1200 and they provided no financial assistance whatsoever I ended up donating the wheelchair to the nursing facility. The worst experience of all occurred the day my mom passed away. They delivered my mother's body to the wrong crematorium, which was located approximately 30 minutes from the correct funeral home. lNever received an apology, nor did I receive a call or a single response from them, despite my countless attempts to contact them by phone, email and text. Horrific experience!!! I wish I could give them ZERO stars