I showed up to float, was having extreme pain, wanted to float and be done with it. Relax, I show…read moreup, and the women who runs the company, the owner sits down and starts telling me all about her boyfriend from another country, who she's never met, and has sent money too, etc. Never met the guy, he's on a topic secret mission and cannot FaceTime (okay I knew she was being scammed the second I am hearing this) anyway this matters because I sat there with my mother who drove me there that day cuz I was in great pain and just got rear ended, The owner talks nonstop for over an hour and a half, white I sit there waiting to start my appointment timed float. I finally start, get in and immediately begin burning severely, my skin. 3 minutes later I get out call her and say I'm so sorry but this is not working out for me, I get out shower off extremely fast and come out, my skin was RED and an immediate rash started, I try to dry off and it was literally like drying off with linen, you couldn't dry off if you tried, she sits there and explains she cannot just not charge me, she could do my float for 45$ and then refund me my 95$ in a couple weeks if I wanted to try again. I said okay I'll be in touch, so I message her and say my rash has not gotten better and theirs no way I'm getting back in that tub, so she said well I can't refund you, you used my towels and up an 1h 1/2 of my time, (I literally took up maybe 7 minutes total of her time of my appointment) the rest was her blabbing about her life. Which fine but extremely unprofessional, then she goes back on everything she said to me. That's where I'm upset. Don't say something and change your mind a few weeks later. When you asked me to text you an update then, and I do. Now she says well my house is out of order anyway for 4 months. The whole thing is scammy, and I would never recommend this place. Her dog barked the entire time, nothing about this place is calming or nervous system. I don't leave reviews unless something is super bad, I would never recommend this place.