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    Hope Custom Guitars

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    6 months ago

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    Guitar Center

    Guitar Center

    (33 reviews)

    $$

    University City

    I went in today to purchase a new digital keyboard. I was helped by a gentleman named Jon St Pierre…read more(I think that's how you spell his name). He was very kind and very helpful. The specific keyboard I wanted was not in stock, but he ordered it for me to be delivered to my house. It's been quite some time since I've made a purchase at guitar center and the last time I was there buying a midi controller the lady helping me seemed pretty unmotivated and didn't seem to know anything about what I was looking to purchase. I'm really glad to say Jon St Pierre was very knowledgeable, very fast to help us and provide us with good customer service, and he had a great attitude. In my opinion he is a shining example of what customer service should be especially when spending hundreds of dollars on an instrument you hope will last for a long time.

    I've been in twice in the last month hoping to buy an electric drum set. The first time none of the…read morekits on the floor were playable. (No power supply, rack folded in an unusable manner, etc..) When I asked about it, the sales associate said "yeah we usually don't bother keeping the low-end kits set up." I was looking at either an Alesis Strata Prime or Roland TD516. Both are about $3500. He told me to come back another day and they should be working. I went back today (ready to buy) and the Alesis is still missing the power supply. The same sales rep said, "yeah they keep disappearing." No offer to look for one or any sort of real assistance. Overall pretty disappointing.

    Hope Custom Guitars - guitarstores - Updated May 2026

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