Where has customer service gone? Not in the pharmacy! I have had typical experiences inside with…read moreemployees, but unfortunately, the pharmacy is a different story. Got in line at the drive-thru prior to closing. When I pulled up to the window, they had the 'Pharmacist Not on Duty' sign in the window. As I waited at the window, an employee quickly peeks her head around to see if I was still there. Why not engage with me the first moment you saw me instead of hiding and hoping I would leave? After 5 more minutes, a different employee comes to tell me they are closed. I told her I was in line prior to closing and she said 'the system automatically shuts down at closing time.' When I asked if I could even check to see if my medication was ready, she said she couldn't because the system had already shut down. If it does automatically shut down at closing as stated, then a lot of people would not be able to complete the transaction they are in the middle of, or service people who were in line prior to closing. If that is true, then they should post that. The rest of my family had to switch to HEB pharmacy because of my wife's insurance. I will be check my insurance to see if switching there is a possibility. They are always kind and helpful.

Shameia was very nice and kind to myself and other clients. True customer service at its best. I…read morewas getting some cologne and after a few minutes in the store and interacting with such a great soul I did not want to leave. Great Walgreens location. Wonderful.

Loveeee heb !!!! Place to visit !!!…read more Texas awesomeness !!! Gr8 Clean place Customer service is amazing such kindness displayed The food / items are endless and amazing Check em out !!!! Thanks!!!! Five starssss

Worst heb management ever, I was upset crying due to a loss of someone very special.. they chased…read moreme outside and called the cops.. I wast drunk ( mind you ) I'll get the managers info soon, he was a white man. He got my car towed when I wasn't near my car. Terrible people, not here to help you even on your worst day.

Awesome Pharmacy! Customer service was the very best. I would highly recommend this pharmacy for…read moreany help that you need with your illness, any help that you need with your prescriptions, and definitely making the process easier! Sylvie is the BEST!

Sylvie, the owner has the best customer service anyone could wish for. She went the extra mile to…read moreopen her pharmacy today Monday august 28 with all the flooding from Harvey! She even delivered it to my house, at Cardiff Ranch where water from the lake has flooded the streets!! Would not have my much needed meds if I was using another pharmacy! Highly recommended.

Terrible customer service , terrible delivery driver . Waited over a month for my prescription just…read morefor the day that it comes delivered to the wrong place . Very disappointed, and because I was highly upset about not getting it the person on the phone hung up in my face and said I won't be getting my money back. I will not spend another DIME with this company or recommend anyone to them .

Excellent service. When my doctor calls in a script it is ready withing 10 min. Extremely fast and…read morefriendly! The only downside would be that they don't have weekend hours. Other than that they're perfect! On a side note, they use really cute bags for the Rx.

The CVS cashiers, pharmacy staff, and an outstanding sales manager named Chris provided exceptional…read moreservice. I stayed in the area from January 8th to March 16th, 2026, and this was the only pharmacy within walking distance from my hotel that was conveniently accessible. Thank you, Chris, the sales manager, and the exceptional cashiers for your professionalism and kindness. A.Diab

CVS Pharmacy has really gone downhill. Someone told them that they need to upgrade the system for…read morepayment and seems like other stuff is happening, cards on file don't work anymore so CVS I know you're not listening to this. You're too big for that you lost a customer and what you don't realize there's a lot more where I came from.

I'm very thankful we have a pharmacy so close by our neighborhood. During this covid time this…read morepharmacy has served the area with covid shots and testing. The team here is very friendly. They provide local pick up and delivery... so even if I move somewhere else I will still send my prescription here. Thank you guys for being so kind and helpful. You also helped my kids conquered the fear of getting flu shots. Thank you!

The staff is very kind and fast. I came here for my vaccine, booster and the occasional covid test…read moreand I'm never here longer than 10 to 15 mins. Highly recommend.

I came in for a passport photo and everything took less than 10min. This was great and super easy,…read moresince they started doing a self serve passport photo at their machine. Total Cost is less than $9 for the service.

My family love this location. The associates wore always extremely helpful! The erects usually…read morestocked perfectly. There could be mire workers checking patrons out. But I digress. I enjoy it

EXCELLENT CUSTOMER SERVICE SKILLS…read more ABRAM was an excellent cashier and he handled all of my concerns with courtesy and a smile. As I entered the store I was returning an item and did not have a bag. When I walked in store with the item Abram assured me it was okay to proceed to line. I wanted to make sure there was no suspicious activity of stealing due to no bag of entering store and getting in line. As I proceeded to cash register ABRAM greeted me with a smile, completed the return in which I had a receipt and made sure all of my needs were met. ABRAM is a great assest to this establishment and he needs to be recognized for his amazing customer service skills

I would like to speak on behalf of the cosmetic side for a young lady that works here. Her name is…read moreMiss Day. She is a fabulous sales consultant. She can help with anything from beauty products to hair products or anything within the store. She's a fabulous consultant. She's very knowledgeable of her sales. If you have any questions I will go to her. It doesn't matter what department is because she's the best employee in there. If I had a company I wouldn't want people like her to work for me she deserves 10 stars not five.

The pharmacist refused to my prescription that was called in on 12.26.24. This medication I am…read morerequired to take 3x daily. If I stop this medication cold turkey it will cause me to have seizures. The pharmacist knows this. I am sure he is aware if this causes me to be hospitalized there will be a lawsuit for Mal practice. He has no concern for the clients that have there medication filled there. No ownership, stay far far away from this pharmacy. I have done business here for years and previous owners were amazing.

I receive a compounded medication from this pharmacy and have so for years. Sometimes I'll receive…read moremy refill within 3 days, other times (like yesterday) it's 8 days with me going without the medication for 2-3 days. The latter happens too often. I called in am and requested it in the afternoon since I was literally next door yesterday. They were working on it. Since I was done with my other appointment close to 4:00 pm I stopped by, still not ready 8 days later after calling it in Drove the 20 minutes home only to receive a "it's ready" text a half hour later. I'm done. Looking to transfer script