This Walgreens is a very nice store once you are inside. The store is clean and well stocked…read more Besides a pharmacy there is a broad section of over the counter products. I was debating about one of the diet products that I had seen advertised in National magazines. The pharmacy staff assisted me since I take a variety of prescription medicines and I wanted to be sure they wouldn't interact against each other. The answer was a simple no but the staff member shared with me that the product doesn't necessarily work like advertised and she had tried it and found it disgusting. That's good enough for me to decide to pass. The general merchandise in the store covers a broad range of needs. I found a comb that I had been searching for and neither Walmart or Kroger had it. I bought two since I've been searching high and low for it. My biggest complaint about this store is getting in and out of the parking lot. You can't legally turn left into it from either street. You can go out of your way to approach the parking lot from either street to make a right turn into the parking lot. Getting out of the lot once again a left turn doesn't work so you have to fight the traffic and make a right turn out. If this store was located anywhere else I would give e it an additional star. I'm just not into getting into accidents or getting traffic tickets.

Half the time I come to Walgreens in shelbyville there nobody there to wait on you.They should put…read morein a self service line if they can't find employees to take care of the customers.

Thank you so much, Kevin, for providing outstanding service today! Your concern and attention to…read moreour needs was truly commendable. We enjoyed shopping in your store and found all the employees helpful and friendly. Great prices on the items we chose!

The worst pharmacy hours. Very rarely do they have a pharmacist staffed on Saturday. Send your…read moreprescriptions anywhere else!

Placed a last minute online photo order for a gift and it was ready in EXACTLY 17 minutes!…read moreWalgreens Photo is AMAZING! Will definitely be using them again!

This walgreens has very nice and knowledgeable staff. One of the cleanest walgreens i've been to as…read morewell everything is extremely organized and neat. The bathrooms are also very clean. The prices at walgreens are reasonable for the quality of their brand of products. As well i've never had to wait in a line longer than a minute if that. I also wanted to give a good review about Lily R., she greeted me with a smile and was very helpful in assisting me with getting what I need.

I went to the TriHealth Clinic at the Walgreens on Loveland Madeira Rd to get a covid/influenza…read moretest done. Later, I received a bill $324 of which Medicare and my secondary insurance covered all but $125. I called TriHealth and was told I owe the $125 because Kristal D. Clark, CNP is "out of program." That means neither Medicare or my secondary insurance would cover her expense. Beware!! If Kyrstal is your CNP expect to pay through the nose!

Cassidy, who was working the front register on Thursday evening was so patient and friendly. I came…read morein with a CARE card issued by my insurance with many questions. She helped me price check every single item on my second return to the register. I usually don't shop at drugstores but her kindness was enough to make a repeat customer out of me. Thanks Cassidy! (Give her a raise. Customer service like this is a rarity these days.)

It says you're open till midnight online if that's not the case then you'll need to fucking fix…read morethat. Fuck you all for not being open right now.

This review is about the pharmacy. I'm a 20 year old student who is never one to complain but I've…read morelived in 3 different cities and this is hands down the worst pharmacy I have used. They always push push push to utilize the app and the text messages which can be handy if the employees even update it. I was out of my medication for a week and kept calling my psychiatrist and having a miserable time, getting frustrated with her because my Walgreens app never said the script was received. So it's been 8 days without the medication at this point and I decide to call to just confirm what the app was saying that they had no script. I fight with the automated system and finally get an employee that says "oh yeah that was sent to us a while ago. We're just um out of the one you needed so we ordered it, you might be able to get it filled tomorrow." Within a minute of hanging up the phone call I get a notification that I have a prescription that is now pending. 4 minutes later the app notified me that the prescription they had to order is magically ready for pickup now. I notice a lot of the regular Walgreens employees end up in the pharmacy so maybe that is why there is a lack of training. Nonetheless it's irresponsible, if you go this pharmacy and they say just use the app it's useless and always call them.

Never has anything in stock, they do not inform you when it's back in stock. they can never seem to…read morefind your prescription, always try to tell you it's been transferred somewhere else or filled when it in fact has not been transferred or picked up. usually have to go back 3to 4 times to get a simple prescription filled. Avoid at all cost!

Store appeared as if it was going out of business. Only one of most items on the shelf. Items faced…read moreover with slower moving items. On a positive note the female associate at the register was nice.

I stopped in Walgreen's in Erlanger to puchase a box/bottle of wine today. When I took my purchase…read moreto the check out the clerk asked for my driver's license. Now let me explain, I'm a 76 year old, white haired, Army veteran. I explained that I did not have my wallet but I did have photo of my driver's license on my iPhone. The clerk was emphatic that without my actual driver's license she would not sell me the wine, "corporate policy". I offered to show her both a photo of my driver's license AND my US passport. She refused both and again stated it's "corporate policy". Had not a lady behind me offered to use her driver's license I would not have been sold the wine. Where has common sense gone, if anyone saw me, they would say that "old dude", he's definitely over 21. I'll leave it like this, Walgreens just lost a future customer. I will not purchase anything in there stores in the future. To Walgreens, you can shove your stores and your "corporate policy" up where the sun doesn't shine !

The worst pharmacy that I have ever been to. Good luck on having a prescription filled in a timely…read moremanner. Customer service is nonexistent.

I stopped in to grab a bottle of water. There was one…read morecashier and three people in front of me. The couple in front of me got impatient because the cashier was ringing up the customer in front of them. They threw their stuff down and literally had the nerve to complain because they had to wait. So embarrassing to be that old and act so entitled. To the credit of the cashier she didn't blink an eye and kept ringing up the current customer. Stores have to adjust their man hours to meet their foot traffic in order to make a profit. The employees were extremely friendly and the store itself was clean and well stocked. Plus they had icy cold water which was exactly what I needed.

I came here while in the area recently. I browsed the aisles a bit locating what I came to…read morepurchase. There was only one cashier working at the time. She was so kinds and hardworking. I would visit this location again since it was a pleasant experience.

Terrible. No one cares anymore. Workers do bare minimum. Came in looking for a product. Asked three…read moreworkers. Three different answers of where they "thought" it would be. All three incorrect. Online said (8) in stock. Back in the day employees places knew where stocked items were and if they didn't walked with you to find it for you. This place sucks.

The employees here are friendly but the pharmacy is consistently understaffed. It's not unusual to…read morewait in line for 25+ minutes to pick up a prescription because there's only 1 person working the counter. There Is always a long line at the pharmacy so clearly they service a ton of people. Given the demand, it would be nice to see more staff working, especially in the evenings after work hours. I feel for the pharmacy staff that's always working, this is clearly a larger issue for management.

I scheduled 2 flu shots for my son and I today. Get there check in wait for 20 minutes to be told…read morethey canceled the appointment! Then was very rude with no explanation why they canceled it!!!! This Walgreens sucks and the people in the pharmacy are rude and incompetent!!!!

This location is great and so convenient. We stopped in a couple times a week to pick up what we…read moreneed. The staff is always so friendly and helpful. The location is bright, well organized and stocked and so clean.