Slowest service ever. 20 minutes for a gin and tonic and over 45 for wings. Only 3 other tables. Servers sitting around on their phones.

Went to Hooters today 11/29 to grab a bite to eat between some holiday shopping. Zero stars if I could put it that low. Where to start. 1. Service is always an issue with this location. Waitresses spend too much time huddled up in the back by the managers offices instead of checking on their tables 2. Food typically comes out like warm due to the above. 3. New Menu is terrible, everything is an additional charge, good items were removed 4. Food quality has went way downhill. Wing size, burger quality and simply the fries are even different. 5. Wing sauce has been changed recently and it may be the worst decision ever. Food could be terrible at hooters but that wing sauce was second to none. Now it's an oil/vinegar based sauce that has no flavor and just ruins the wings. Came home and was sick within an hour of eating one wing. If these changes stay, hooters will not be open much longer. read more

Hooters - Nasty new wing sauce! - American Near Me - Memphis, Tennessee

I am not a wing person and didn't order them so don't judge this review on wings/ BUT service was amazing - fries so crispy- burger very yummy! I did a build your own - burger crispy but still medium inside --/ Yasss!! Crispy bacon - toasted bun - perfect - fresh bottle of Cab opened for me thank you!! read more

Service was terribly slow. Waited 30 extra minutes to pick up a simple order after it was supposed to be ready. All in all, took close to an hour for a chicken sandwich. Plus, ordered grilled chicken, but got breaded. read more

The reviews don't lie this place is terrible and will definitely not be open that much longer. We waited a hour, and they still messed up our order. The service was terrible. I had to get our waiters attention just to place our order in the first place. 30 minute wait on drinks. I won't be back. read more

Wings are extremely tiny, tots have zero seasoning on them. Service was awesome and our server was attentive, sweet and apologetic for their products which isn't her fault but she still felt bad that Hooters didn't deliver quality food. read more

Hooters - Baby sized wings - American Near Me - Memphis, Tennessee

They need new management and new servers. Managers don't take complaints seriously. One older female manager was rude and the other male manager(owner) was dismissive and didn't offer to give me any kind of compensation for my bad time at hooters last week so I will not be coming back. They need to get new management and new servers. I've been coming to hooters for 15+ years for their food and not only has the food quality gone down A LOT, the servers I've had kind of suck and give bad or mediocre service at best. This place is too expensive to give me bad food and service. I didn't get my beer or water until my food came out and the waitress didn't check on me once until she realized I was pissed off I waited 20 minutes on a beer that was sitting out (it wasn't cold when she brought it to my table.) I'm a server as well and that is unacceptable. I talked to managers about it and they didn't make me feel any better about my bad experience which is why I'm writing this review. I haven't been to hooters in over a year due to bad food and service (food was good this time) but I'm not coming back. This is very disappointing and me and my family have been coming here all our lives and we will not be back. read more

My brother-in-law loves Hooters wings (as do I) and his hometown doesn't have a franchise so when he recently visited we had to go. Wanted to go to a different location but he wanted to go to one that had his size in t-shirts so in we went! We were seated, ordered and served quickly. They have a host of new (to me) wing sauces but we stayed with what we knew (I think Buffalo hot). They were as tasty and crisp as I recall. No complaints. Apparently we were either lucky or some changes have been made - I later saw the poor recent ratings. read more

Worst service I've ever had in any restaurant. Terrible Had to ask to be waited on and then for anything needed

Went here for the first time in a while. Chicken itself was great. My choice of sauces weren't that great to me but I was trying something new.. the best one of the night was the five alarm one. I'd get that again. Service was slow but polite. Just a regular hot wing date night spot. read more

Hooters - Good side portion of fries - American Near Me - Memphis, Tennessee

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Place could be more clean and acknowledgment would be nice instead of trying to find someone to help you and the wing could of been better cook read more

The food was decent. We had to ask for our server to be sent over. It's disheartening that, in the middle of an ongoing pandemic, that they allow patrons and staff to be unmasked and there is no room for distancing. Partitions are up in some spaces but all of the customers are seated in the same area without distancing. If you come, just be prepared for that. read more

Hooters - BYOB - Build Your Own Burger: The Double - American Near Me - Memphis, Tennessee

We went in at 2:20 and they weren't real busy. There was 5 in our party. We waited 1hr 10min before the waitress finally came over and told us she didn't know what was going on and why it's taking so long. We asked if it would help if we talked to the manager and she said yes. So the manager comes out and gave us several excuses and said she would give us a discount for waiting so long. About 15 minutes later, two of us received part of our order. It took 45 minutes after that before the others in our party received their food and it wasn't all of it. We had to stop 2 other waitresses and ask them about our order before we ever received anything. Our waitress never came back over except 1 time. We never did receive all our food and what we did receive, all of it was cold except our fries. If it hadn't been for the bartender, we wouldn't have ever gotten some of our food or our check. She was the only one that took the initiative to get to the bottom of everything. She brought our check and the manager took $10 off our order after not receiving everything and being there 2hrs total. Manager was not very professional and we really expected more of a discount after waiting so long, our food being cold, and not getting all our food. Absolute worst service we have ever received at a restaurant. read more

The hostess was too busy messing with the customers already sat and eating instead of talking to the people who had walked into the restaurant. After standing in the opening for 5-10 minutes finally we flagged down the hostess and tried to figure out what was up. We were then very sassily told that the manager told her to put people on a 45 minute wait and that we'd already been told that. Except we hadn't. Maybe she told the people in front of us?? Idk. read more

hi! so let's get straight to the point. we had a 30 minute wait just for drinks and to be able to order our food. then another long wait just to get our food it's ridiculous. do not waste your time coming here! hooters is awful and underrated for a reason and this location adds onto it. When we initially came in we had to find our own table and ask if it was okay for us to sit there... where is the host ?! what kind of restaurant especially one like hooters has people sit themselves to there own tables. the servers we had were nice but seemed really inpatient and unfriendly! i've seen friendlier employees at mcdonald's. now the food was mid nothing to much to say about that there's nothing special about it.. now i've never been the person to complain about service since i myself know what it's like to deal with rude and entitled customers etc but nobody was rude during our visit so why wasn't our visit up to par!! everyone just seems to be on their phone and collecting a check for free. this was our first and last time here!!!! read more

To start, you must enter through the patio. There will be a barrier up holding you in the entrance while you wait to have your temp taken. Once they identify no one has a temperature, then you will be seated. You will have one of the awesome servers come buy and introduce themselves. They will get your drink orders and write their name on a napkin. Your will look at your menu and realize hooters isn't just boobs and hot wings. They have many many option to choose from on their extensive menu. Additionally, If you like sports, you will love their many tvs showing sports all day! Unfortunately they only get one star due to being way overpriced. But actually decent food. read more

Firstly getting there stood waiting to be sat for about 10 minutes. (It was extremely dead but knew there didn't look like a lot of staff so blew it off). Ordered a pitcher and food. Pitcher was 1/4 foam. And received food and beer exact time. Fries were cold and wings were luck warm. Once finishing up realizing haven't seen waitress in a while it had picked up a little and gave her time. Ended up going to the waitress (Rose) to pay to leave. I have never wrote a review before today... because it was really just that bad. read more

I have popped in here a few nights over the last few weeks as I am staying across the road in the La Quinta. Most of the staff seem fairly friendly, there's one whose name starts with an L and is four letters long that is just absolutely miserable. Seriously if you don't want to bar tend just do something else. I see one of the Hooters values is "Elevate the Spirit. We have a passion for happiness." That is sorely lacking in this one. Drinks are inconsistent. Order a Long Island one night and it's made completely different the next night. Haven't tried the food. 2/5. read more

This location has dropped in every way possible. The customer service is awful. We waited 12 minutes to even have a waitress ask for drink orders. And disappeared for another 22 minutes . When we got our drinks are ordered. She did not ever come back until after food was delivered 39 minutes. No refills on our drinks, not even water bought out to table. Requested hot sauce and extra ranch ,never received. We had a party of six people. And was informed that the roach crawling on the wall to floor is common there. Gross as hell to be honest, and so was the service. The so called hostess is disrespectful and rude. Walks around with sunglasses on all night. And acts high as hell, rolls her head, and makes rude remarks. Guessing this is because they have no manager at the time. Who in the past was an absolute wonderful person. They had a stand in manager ,that allows the crew to do whatever they choose. Experience was so bad. And the stand in manager laughed about the roach . Before I loved coming here, sure hope they change it back fast. read more

Terrible - they gave my food to some other party and never made it a priority to make my order while the whole table ate and finished their food. More upset that they didn't even care. read more

Walked in to an empty restraunt . Waitress and manager just stared from the back door... finally a girl came and greeted us and took us to our seat. 25 mins later she came and asked would we like something to drink, after asking for a children's menu she came back 10 mins later with a menu. I then asked if we could go ahead & get our drinks and she brought 2 and went off doing something else . Finally after getting all 4 drinks I asked if we could order she went and picked up a tip and came back wrote down my orders and then came back 15 mins later to confirm what she had wrote down... This place shouldn't be open. Much less taking people's money. 1 hour and just got some water (: yay!! read more

Foods pretty decent took FOREVER tho. the ambience is nice and they have dumb funny videos on the tv and football and stuff. Waitress is a little slow and tiny it's hard for her to carry things. Although she is very good at knowing what the time is. Sexy ladies read more

Hooters - American Near Me - Memphis, Tennessee

I love this Hooters! The atmosphere is always fun and exciting! I love to order wings and their fried pickles are a hit everytime! Our servers are always friendly and courteous. Their service is fast no matter how crowded they are. Love it! read more

Hooters - Can't wait! - American Near Me - Memphis, Tennessee

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THE food was nasty!!!!!!!!! i had ordered lemon pepper wings and fries and my kids ordered wings and chicken tenders... my chicken wings were black and greasy and didnt even taste nothing but grease ... i didnt even taste any lemon pepper. my son's order was wrong his chicken was just plain fried chicken but was supposed to be lemon pepper wings ... the food didnt look or taste fresh. and the front end was not pleasant at all.. no one was greeting us and the front end didnt even help us to our seats she acted like i was supposed to know where to go.... then at the end it was time to pay and i didnt know where to pay so i started walking towards the entrance thinking the register was there to pay, so the same lady in the front that didnt greet us or help us said she will find my waiters so i can pay. i paid my bill and still no have a nice day or no friendliness of the front end staff.. my server was sweet and i did tip her just because she was sweet and had a big smile every time.... but the food was nasty and i wont be coming back and i dont recommend this location to anyone i know not even to my dogs ... no stars for me but to write this i had to at least press 1 star.. shame shame especially for the location read more

Hooters - 8/13/23 - American Near Me - Memphis, Tennessee

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We never even got seated. We went in about 6:45 pm on a Saturday so understandably they were busy but only 2 parties were ahead of us the time waiting to be seated. We got our name on the list a patiently waited. People started pouring in and the hostess started seating them ahead of us after we had been waiting more than the estimated 30 minute wait time. we got up and walked out. I have eaten there many times before and have never had such a bad experience. do better hooters! read more

Been 4-5 years since eating at a HOOTERS. 1. Right inside the entrance to the restaurant are the restrooms that STUNK so badly it was permeating the entire waiting area= wish someone would have attempted to clean or deodorize or something. It was SO unpleasant and unappetizing to smell that. 2. NO draft beer? And worse, waitress acted nonchalant about fact they haven't had draft beer in two months or so.....what kind of restaurant operates this half-assed? And she was clueless what type of beer in bottles they did have....just kinda said "......uh ummmmm uh" I mean how many choices of places are there to spend your money on beer and food to choose a meh attitude 3. Fried pickles were great 4. Food was decent EXCEPT wings in general seemed pretty damn small and I ordered breaded hot and was served naked....ate them anyway because I was already annoyed at the luke warm experience overall 5. Not angry just really disappointed the experience was blah for the $130 it cost us - that isn't necessarily cheap read more

6.29.15 (update) Beware of the takeout!! I got a $9 shrimp spinach salad and on the menu it's suppose to include bacon, blue cheese crumbles, and dice tomatoes. I asked the waitress for ranch instead of balsamic vinaigrette and that must've thrown them off. When I received the salad all that it came with were a few pieces of shrimp and spinach. After digging through the salad, that was all there was. No bacon. No blue cheese crumbles. I'm glad I opened up the box after the quick second peek given by the waitress or else I would've paid $9 for a bare salad. I had to ask the waitress to go back. She later brought two cups each with bacon and blue cheese crumbles and apologized. It was nice of her to apologize but if the salad would've come to me as it was stated on the menu, she wouldn't have had to in the first place. 6.21.15 If you dine ask for Amanda to be your server. She seemed really friendly and checked on us frequently. I don't think our water ever went below halfway and that was nice bc my dad tried one of their hottest wings. She also thanked us for coming and I saw her do the same to other customers and some were not even hers. I've also been to the other downtown location next to the FedEx forum and this location had better wings. The same wings that I got over the other location had a slight off putting taste. I don't know if others had experienced that same problem. Overall, good atmosphere, good wings, and a good time. read more

Hooters - Go Grizz!! :) - American Near Me - Memphis, Tennessee

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On a chilly rainy day in Memphis, the plastic shades are down on the popular Hooters Patio. But inside, Sports Fans are heavy into March Madness, Wings, Nachos, Burgers & Beer. Plus a smorgasbord of other Apps & Desserts too. Happy Owl Specials 3-6pm. Server Jami suggested the Lunch Specials, as it was 2pm, so I ordered a Burger & Curly Fries for $7.99. Patty was grilled Medium, topped with Lettuce, Tomato, Onion, Pico de Gallo, on a toasted Brioche Bun. I was surprised that my ticket showed a $.99 charge for a Side of Sauce? read more

My grandson want hooters wings! The food was great as was the service, was not disappointed.

I wish you could select no stars. Waited 20min at a table and was never even talked to after I was seated. By far the most horrible restaurant I have ever been to. The bartender had a full bar of people doing great from what I saw. But any other table in the restaurant nothing. Run away from this restaurant if you actually want to eat or drink for that matter. read more

This location has the distinction of being the second worst location I have ever been too. It was less than 1/3 rd full. Took 32 minutes to get a 12 piece shrimp. 16 minutes for the waitress to even ask for my drink. Then I Had an empty glass for over 10 minutes before asking if I wanted another. Waited 18 minutes for change first the tab. The change never came before I left. The food was not good. The service was not good. I was there for an hour before I saw the manager that never engaged a customer. I know that they are glad i.was not a visiting manager because I would have had a house cleaning by firing people. I would rather have too few staff than bad staff. read more

Everytime i go here i love it! Everyone is so sweet!! Although I did not get to eat here, I picked tutors for my 21st birthday.... Sadly because it was my birthday they would not accept my ID or my military card. So they would not allow me to drink alcohol so we just went next-door but other than that every time I go and eat the food is excellent the service is excellent! The night of my 21st birthday even though we had to leave because I could not drink the hostess was so so sweet and gave me a few hooters items for my birthday love yall!! read more

Food is delicious (best shrimp in town) , but service is lacking. We normally frequent this location and service seems to be diminishing each time we come. Seats on booths are ripped. No one is sweeping up mess under tables, and the waitress seems annoyed that we aren't leaving more quickly. We were still eating when she asked us if we were ready for the check. Its not busy at all- but our waters needed refills 15 minutes ago. When she brought refills- they were to-go refills. We felt rushed to exit. We watched another waitress sit customers at a table that had not been wiped clean yet, even though there were other tables available. The bartender was eating behind the bar. This location just seems to be losing sight of the little service details needed to keep repeat local customers. read more

This place is pathetic! It's been bad since it opened and has gotten progressively worse over the years! Ordered a burger and wings online for pickup and the burger didn't have the toppings I ordered on it and it was cold. The order of tater tots included about 7 crushed tots. The wings were supposed to be hot but came out plain without any sauce at all on them and when my wife took them back in and showed them they just gave her a cup of sauce to take home and sauce them herself! It's a matter of time before they go out of business! If it wasn't a franchise of a popular national brand they would have already! read more

There are two Hooters in the Memphis area and this is the obvious one to come to if you're craving delicious hot wings (and not much else)... oh I guess big boobies too if you're a man.. or if you're a woman and love to see neh nehs. The other Hooters reminds you every minute that you're in Tennessee - no I'm serious! At least at this location, the women are pretty and... have teeth and some form of boobage (why would they hire someone with none if that's the 'theme' of their restaurant?!). I don't know why some women won't go to Hooters on principal What phucking principal?! It's a bloody joint that serves yummy hot wings. You won't go 'coz they hire girls with big hooters? Hey, skinny women with big ta tas need a job too! Unfortunately (super busy and super loud), or maybe fortunately (very entertaining), we went last night as Ms Hooters International was on tv (don't know if it was 'live') and OMFG it was quite insane in there... especially when any girl from Tennessee or Mississippi walked out - loud loud cheers - oh they cheered for Ms China Hooters too lol. I might have been the only three of four female species in the entire more than 200 packed restaurant with men and their hot-sauce-soiled fingers, wagging tongues and drunk-selves. It was funny to see. I had a good laugh :) The men probably felt really bad for my husband since he was there with me but my twins keep him busy enough - lol he's gonna' die when he reads this. Probably not a good idea to suggest this place for girl's night out (tho' I'm game) but a fun place nonetheless. If nothing else, the wings are really good! Oh, no diet coke. Only Pepsi - rats! Hell, have a beer! read more

Hooters - Hot Wings @ Hooters Wolfchase - American Near Me - Memphis, Tennessee

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Sunday afternoon and we walk in for wings and a few beers. Unfortunately the staff was far more concerned with their phones than waiting on customers. Embarrassing! read more

This place sucks. It would be a good place to put a wing place. Got seated at sat for 20 minutes and the place was empty. Servers are more interested in talking and gossip then serving. read more

The only thing that gives them a 2 rating is the food was hot and consistent. But it was 20-30 mins to be seated and then a HOUR to receive our food after ordering. No apology or discount from manager even after I pointed it out especially when people who were sat well after is got food before our party of 3 that ordered wings and fries. read more

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If I could give it ZERO STARS I would! We asked for a table for six people and one high chair. They told us they could not accommodate that but we could sit outside so we did. 8 tables outside with only one table seated ,then our table. She told us we could NOT move the four person tables together so that our family could be together. Even though we have traveled from several states to be together this weekend: Tennessee, Louisiana, and Virginia. The hostess was very pissy in her attitude. Not just verbally but in her attitude. The tables were filthy. We asked for them to please come wipe one for us. They sent a girl she cleaned it. However please refer to the picture. She wiped most of it but left this big spot that is NOT a stain. Then we sat out here for another ten minutes with no service from staff whatsoever. My daughter had to go in there to see what was happening. A waitress did come to the other table but never Asked if we would like anything to eat or drink. It's as if we didn't exist. When my daughter came back out she said now we are "just waiting for a table inside." As we wait I've asked the Waitress twice, as she was waiting on the other table, of course she completely ignored us and went inside. Maybe she is deaf and I don't know that. I'll give her the beneficiary the doubt though that she didn't hear us. She came out another time. Same result. Another girl came named Maureen and she heard me when I said ma'am and gladly took a drink order from us. Finally my husband went inside and he managed to get us a table. Havent event gotten to the meal yet but this is my story so far. read more

Hooters - Outdoor table - American Near Me - Memphis, Tennessee

This is what it is. The food is good and every time I have had an issue with the food, it was handled pretty quickly. Managers are nice and engaging. All the girls that have waited on us have been great. My two young girls love them. read more