The boneless wings were tiny, the service was subpar but the biggest issue, the restaurant was definitely segregated. There was a white section at the front, Hispanic section in the middle and in the way back by the toilets was the black section. My wife is black so this is where we were seated. The service in the other 2 sections was much better than the service we received. Whether this was coincidental or on purpose, this something that should be investigated. It's 2017, not the 1950's. read more

I've been to Hooter's plenty of times on Higgins, but this was the first time we went to the one in Melrose Park for convenience sake. It's also probably the last time I'll be going there. We ordered salads and boneless wings. The side salad is listed as having tomato, onion, and cucumber...none of which were found. It was literally the bag of Fresh Express salad you buy at the grocery store, dumped into bowls. I have that same bag in my fridge, so I know what it is. The salads and boneless wings were brought out at the same time and the wings were already soggy. You know that texture you get when you reheat fried items in the microwave and the breading becomes soggy and falls off? That's what the wings looked like and tasted like when they were brought to the table. Definitely will not be eating there ever again. I'll make the extra 5 mile trip to the one on Higgins to get better quality food. read more

I totally understand about have safety protocols but come on! Do you really need an armed security guard being a jerk at the door? They don't answer the phones. Unable to place orders online. Rude when I called to inform them that the order wasn't going thru online. The girl literally said figure it out online! We can't take order on the phone. Even after I informed the girl on the phone it's a big order she still said can't help you figure it out. Had to wait an additional 20mins outside cause they said it wasn't ready! read more

5 out of 10 bones chicken pieces were so dry I couldn't eat them the chairs had dry pop all over it they were so sticky I had to change chairs the menus also was sticky the side of every table was filthy while the girls without tables were chit chatting at the front counter never again! The only good thing was our waitress sorry I don't remember her name but I think it was Olga read more

Today 7/30/2019 I went to Hooters in Melrose Park, IL with a co worker for lunch. This is one of our normal spots to come for lunch. We ordered two drinks, shrimp appetizers, Salad with chicken, & 10 piece boneless combo. Our waitress was very nice, I cant complain about her service at all. About 22 mins passed by and our food was brought to the table. My co-worker and I began eating. Half way through our meal I noticed what looks like a silver fish bug on the table and crawled to the napkins. I was disgusted. I called the waitress over, she apologized and took the roll of napkins. Never once did she go over to her manager to let him know what happen. I couldn't even eat my food, after witnessing a bug crawling on the table I was eating at onto the napkins. Where did the bug come from? Under the table? From the food? Just nasty!! I called the waitress over and asked her to inform her manager and see if there can be something done with our bill after all there was a BUG on the table where we were eating!!! The manager came over and said I heard there was a caterpillar over here & smiled on top of it like it was no big deal. Unbelievable. I said there was no caterpillar sir it was a Silver Fish bug! He said sorry, and then said at least it wasn't on your food. I said I don't know where it originally came from but it was on the table where my food was and where I was eating. I said is there something you can do to accommodate this disgusting issue. He came back and said I took your drinks off! Really? The drinks! Not the appetizer & drinks or even one of our meals. This place is a joke. Won't be back to this hooters. It was a lunch for two and turned out, lunch for three instead. Silver fish decided to join us for lunch today. read more

Hooters - Our receipt - Sports Bars Near Me - Melrose Park, Illinois

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I dont know what it is about this location but the past couple times we ordered boneless wings there were more like pebbles, tiny morsels of meat that wouldn't fill the stomach to a mouse, $20 for that? Are you kidding me? Even the bone in wings were off of a chickadee! If you get what you pay for im expecting more meat then that! Going elsewhere... read more

Gave one only because 0 is not an option. Poorly managed and service is terrible. Took over an hour for wings and salad.

I placed an order with UberEATS and only received a part of it and the other part was spilled all over the bag. I called Hooter and spoke with the manager, Dave, I believe his name was, who was exceptionally professional. He contacted UberEATS to refunded my missing and ruined part of the order. He agreed to replace my order free of charge. It was a great way to keep me as a returning customer. I will however never order through UberEATS again, Grub Hub delivery has never given me this problem. Thank you Hooters for your great customer service!! read more

We went on our lunch break on a Friday afternoon. We got there at 11:40. we ordered our food (lunch specials) and it took almost an hour to get it. when we received it, a few were cold and one order was wrong. Mind you it was NOT BUSY!!!!! there were waitresses everywhere but as for the cooks why so slow???? When we mentioned it to the manager he said nothing but OH ill get your Tator tots. Really??? I will NOT go back there for lunch or dinner. location is horrible!! read more

Great ambience and a large choice of beer. We had Victoria and she was such a sweetheart. Great place to hang out with friends.

One of the worst hooters I have ever been to. The service was very slow. Our waitress did not check up on us. The worst part was the food. The buffalo chicken wrap was HORRIBLE! There was very little meat and the sauce was non existent. The fries were served Luke warm. Overall a very disappointing experience. I don't expect management to act on this , but customers should take business elsewhere. read more

I have worked in the restaurant business for 8 years but taking close to an hour to get your food out is absolutely wrong. My friends ordered 2 salads and I burger. I'm disappointed. read more

I've ordered over the phone a few times here. Every time without fail they are extremely RUDE and unprofessional. Last time they messed up my order which I didn't call or complain I understand things happen. But Fuk do they have to be rude every damn time. If you don't like what you do get a new job. read more

Dirty place. Had to kick a fry away from my chair. Order came out wrong. Food was cold. Waitress was nice. Dissapointed experience

No longer will I ever go here...the waitresses are amazing. They do their jobs perfectly but the kitchen staff and management has ruined this place for me and all my friends. The last 2 times we went there we had horrible experiences with an hour wait for food on a slow day and hair in our food the next with nothing taken off the bill for it. The kitchen is an open kitchen and is always always ridiculously dirty. Sad to say we won't ever be going here again. The fact that they use to be busy and are very slow as of late is indicative of how management is letting this place slip. read more

Writing my second review now, since my last one wasn't PC enough for the yelpers out there. This hooters is lacking in "eye appeal", but is true to Hooters fashion with good wings and fairly priced beer. read more

I've been a couple of times and the food is always hot and fresh but the last time I went there was a hair in my wing sauce. They offered to give me new wings but the waitress wasn't very apologetic. read more

I'm not a big Hooters fan.....The food is "ok" but there are better places to get wings from. Do like there 3 Mile Island Wing Sauce. Along with there blackjack drink (Jack Danials) I find most of the guys that bring me here are married/darting lol so maybe it's a reason why they are coming here instead of the better wing joints? read more

This Hooters is hit or miss. We usually go to Downers Grove because the food is better, for some reason, than at the Melrose Park location. Even when we bring the kids we get great service, and the girls are always great. NO complaints. Beer, wings, and a frisbee for the kids. What more could you want? Oh yeah. Boobs. There are Boobs too. read more

DON'T EVER EAT HERE! We waited over 30 minutes (once we started checking the clock) for our food which came out cold. My friend had the Buffalo Chicken wrap which was dripping in grease and looked disgusting, the other friend had a medium burger which came out burnt. No one finished their meal! I see why during lunch there is only 10 people here. The service is bad as we had to flag out waitress down for water each time. Never come here unless you are ok with horrible food and service. Oh by the way, I created this Yelp account and this is my first review ever. read more

I usually like the wings here, but the last time I had them here, they seemed extra greasy. I like their curly fries too and those tasted the same as before. Maybe it was a bad batch I got so I will give them another shot. By the way, I thought Hooters girls were supposed to be HOT! The only thing that was hot were my wings that night! read more

Stopped in randomly for lunch. Kenneth was immediately attentive and took care of me the entire time I was there. Made all my food fresh in front of me as I sat at the bar! Make sure you ask for Kenneth to prepare your food! read more

Food is good but service sucks! If I come here 5 times, my order will be wrong atleast 3/5 times. But this a problem with all hooters locations. There's this undertone/vibe to ALL HOOTERS that says, "we're T&A so service doesn't really matter". read more

So went in on Thursday night after a haunted house for some wings, with a buddy of mine. Everything was ok, except for an experience with one other customer. A gentleman who was obviously was drunk, finished his tall beer, stumbled off of his chair, at the bar, into another chair. He then walked over to us and asked us, what the F**k are you F**king F*gs looking at? He then stumbled out, with the manager and security, watching at the door, waiting for him to leave. The manager came on over and gave us a half hearted sorry. We asked him why would you serve someone so much, that they get that drunk? He then replied, that he was already that drunk when he came in. We then asked, then why would you serve him. He then tried to blame it on the bartender. What a cop out. We said, that it could have been worse, if we were other customer and confront said drunk guy. He shrugged it off and walked away. Talk about great customer service and looking out for the owners liquor license, by allowing a drunk guy leave, while being confrontational with other customers on the way out. read more

Has to be the worst establishment ever. Poorly ran and no one is on the same page. Price doesn't match poor service and poor quality food. You're better off going literally anywhere else read more

If I could give zero I would! This establishment is racist and scams patrons to pay more. We came with party of 9, two came late after orders were made. Our friends let us know that the waitress said we are not allowed to have separate bills. We sat down at the table NEXT to our groups of friends but not with them. The manager walked up with a police officer and said in a hostile tone so yall you know have to pay an 18% service charge for having a party more then 7. My best friend and I told the manager our orders will be separate. Our friends were already in the middle of eating and were about to be done. He raised his voice and stated no yall are together so you have to pay the service charge. One of the friends in the group asked why did you need to bring the police over here to tell us this. And why did yall not say this before we ordered our food? He stated yall can call corporate and give them my name this is our policy. The manager was very rude and had NO reason to bring the police with him. read more

My waitress Kourtney was amazing she took really good care of me, Talked with me and had a smile on her face the whole time. She's definitely one of a kind I'll definitely come back and ask for her again. read more

Good beer, good food, great service. great for a franchise obviously the food cant compare againts a MoM and Pop place.

When I am in the mood for wings, hooters beats buffalo wild wings any day!

If i could give zero stars, i would. I went to hooters w a group, although we were seated promptly, the food took forever to get to us and it wasnt busy. Also the wings i ordered were cold, not room temperature, but cold. My friends order was also cold. They did recook it for us and even that took long. The waiter took forever to bring us ranch and other sauces. I asked to speak w the manager and his reasoning for horrible food was they were short staff in the kitchen. He didnt seem like he gave two shits. Then when the bills came they charged us for food and sauce we never even received. Wont be returning. They should shut this hooters down. read more

First time going to hooters in about 5 years... Waited over a minute to be acknowledged at the door and they were not busy. (I work in the service industry) They seated us at a dirty table however our waitress Irene was very nice and cleaned it immediately. (Not her fault the place is poorly run) Food was good, no complaints there. The bartender needs to work on her cocktail skills because my rum runner tasted like a banana smoothie. They also forgot to bring out my boyfriends tater tots. Staff was all so busy socializing with off work employees they forgot to clear the tables of the customers who had left 15 minutes prior. Gross bathrooms to top it off. Won't be back to this location. read more

This used to be my to go to for wings. Yesterday service was extremely slow and low staffed. We waited 45 min for our food and the restaurant was not even busy. Wings came out cold and dry. We are feeling the repercussions today for eating their food. read more

This Hooters is just...ugh. I've went to others and not had any issues but twice now have been seriously disappointed. The first time I came here the waitress somehow double charged me but only brought out one reciept for me to sign. I had to look at my bank account to see that and then after calling was told it would take a week for the money to be put back in my account. I about a year later tried to give this place a second try and regretted it. I came with a girl friend of mine and literally got ignored for 20 mins without even so much as a water even though the place was relatively empty. Pretty sure it's because we were the only girls alone seated which is stupid because I would have tipped just as much as any guy here. I had to go up to the hostess who then hurriedly told a waitress about us. The waitress said she was on her way over and then took another 15 mins. Terrible. read more

I went last week with my sister and the food was great. I was also extremely satisfied by our waitress who was incredible. She was so friendly and helpful. She even gave us recommendations on what to order. Will definitely be back again for the fries and wings. read more

I probably won't be back to this location. It went downhill over the last couple years. There were 6 "waitresses" on the floor, mostly leaning against the counters or just chatting. I waited over 15 minutes for one to visit my table after sitting. I almost walked out. I get my 10 pieces of boneless chicken wings, and they are MUCH smaller now. Smaller than McDonalds Chicken nuggets. I don't expect this place to last long at this rate. To think I used to like this place boggles my mind. read more

So... We used to be regular customers here once upon a time (as in a few times a month). Food and service has rarely if ever been an issue for us. Unfortunately as of late we have noticed a change to the foods portion sizes... Buffalo shrimp is much smaller and the wings (which they're known for) is now smaller and has most of its parts cut off.... very sad to see... We will likely still come from time to time in hopes it changes back... but we havent been coming in on the regular due to us leaving the restaurant still hungry. read more

The food is alright, and so is the service. My favorite thing to order is the buffalo chicken sandwich with 911 sauce, and it's really good.

Went here on a friday night and it was relatively packed. It seems as though the staff isn't trained to handle a full house resulting in many of the waitresses looking mad and frustrated. I found a 4 inch black hair wrapped around one of my wings. No apology, no complimentary appetizer, nothing. The waitress asked "do you want me to take those away?" In such a manner that you'd think I had done something wrong. Will not return to this location. read more

Not a bad place for wings. The food came out fast (and we order a lot of it), and the stuff was very pleasant. After all, that's all we wanted! read more

I had such a bad experience at Hooters and will not be returning. For a restaurant that was not extremely busy, we waited over 30 minutes for a table. The service was not up to par. We waited longer than what seemed appropriate for our food, and when we finally received our order, fries were cold and dry, burger was not anything special and the chicken sandwich was the same. The only good thing of our order was our drinks. Our group was disappointed and let down. read more