Our Dodge Ram 1500 truck blew a tire on I-72. AAA towed our vehicle to Discount Tire. There were…read moremany customers, but we were helped in a decent amount of time. Jacob found a reasonably priced tire for us and it was ready right before closing. As we started to get into the vehicle, Jacob and another tech ran from the store and got our attention. They had noticed that something was wrong when the tire was back on the ground. It was crooked. We received some suggestions for a repair shop as well as cold water. We made arrangements for a Lyft driver and hotel. We returned the next morning and the tow truck driver was able to coordinate with Discount Tire employees to reload our vehicle. Shoutout to Assistant Manager Jacob and the technician who kept us safe and helped locate repair shop options.

Appointments are not honored!!!…read more I arrived 25 minutes before my scheduled appointment at 8:15 am, and they didn't start working on my vehicle for 1 hour and 15 minutes after my appointment time!! Originally, I was told it would take 45-60 minutes to replace 4 tires and one tire pressure sensor, but then when they actually started on it the said it would be done in 10 minutes. The Store Manager was very unconcerned with my situation and just dismissed me like he didn't even care about my business. I guess spending over $1400 is not important to him. I will be driving to Costco in Peoria, IL for my future tire needs!!!!

About this time last year, I took my car to them to get somethings fixed. They had to basically…read moreredo the entire engine and they did it and got it back to me in a decent amount of time, considering all the work they had to do. They got my car running again and got me back on the road. I took it back this year to get a scan and they have to do some more work but they getting it done in a timely fashion. Definitely take their time to make sure everything is running smoothly and working properly. I definitely feel like they value their customers and make sure that you're satisfied above all and I will recommend them to anyone!

They are very nice and polite. Their oil change prices are very reasonable. I highly recommend them.read more

i will never take my car here again. I took my car there in the past and never had an issue but I…read moregot my car towed there on 1/29 to get the alternator fixed. I knew it was alternator because had my battery checked and it was good and battery light coming on and if you look it up to see why battery light coming on its the alternator. Well car x wanna tell me it's my battery cause they too lazy to fix the alternator. I went to junk yard got an alternator for 100 bucks and my boyfriend put it in and car is now back up and running. Car x is a waste of peoples time. They only wanna fix simple stuff or help people they know. DONT TAKE YOUR CAR THERE. THEY JUST NEED TO BE SHUT DOWN!!

We called the day before our service and scheduled an appointment. The gentleman we spoke to was…read moreextremely kind and walked us through the process. When we arrived to the scheduled appointments the men inside were so nice and friendly. They had us in an out quicker than we expected. Really phenomenal service. Thank you Tech "B.Kent" and the Manager Roy Scott for being really great. Will be coming back everytime.

Convenient location if you're on a Route 66 journey and trying to manage costs . . . as we were…read more It's in a great location with respect to other retail and motels. Of course gas prices were lower than traditional stations in the area and because it kept on on our Route 66 route it worked out great.

I was expecting to pay a lot for the amount of work that Sam's tire technicians in my truck. But…read morewhen I got the bill it said that I owed absolutely nothing. I highly recommend Sam's tire repair shop very much.

We take all tire issues here. They are fast, friendly and reasonably priced. I've been here for 4…read moreissues in the last 7-8 years and they have always been amazing at Dugan in Loami.

From the owner: Dugan Oil and Tire is a family owned auto repair and service business with more than 50 years of…read moreexperience serving Springfield, Loami and Jacksonville, IL. We offer same-day service while you wait. We have tires for cars, small trucks, motorcycles, large trucks and fleets. Our commitment to our customers extends to: On the farm tire service Truck service Computer balancing Front end alignment Tire repair Complete auto repairs and service Any of our three locations have complete automotive services. We're members of the Better Business Bureau and have ASE certified technicians. Call Dugan Oil and Tire today for prompt and reliable auto services.

Steve explained everything, we felt very confident in his explanations. We feel confident in making…read morethis our recommended service.

the best auto mechanic i have ever dealt with in 35 years of being a motorhead…read more Knowelgedable about all the ins and outs of various eras of custom/performance project cars. good prices , reliable service, for standard maitenance issues on daily drivers and work trucks.

I had a flat. They had it changed in under an hour, for $50. They explained what they needed to do,…read moreand were transparent about the cost.

Don't ever go here for anything this is the worst shop in Springfield, wasted so much money to get…read morea problem fixed that was caused by themthey will fuck you over no doubt! Had to take my car to another shop bc I didn't trust them to touch it anymore, even though clearly it was their fault!

Great service, honest mechanics. Several locations, a dependable shop. Prices are reasonable. They…read moretell you what you need snd what you can wait on.

They were not able to help with my flat tire behind my RV, BUT they made sure to guide and get to…read moresomeone who could help. That's F-ing AWESOME. We got our tire and back on the road in no time. Thank you !