I came in to do an evaluation. The therapist I had was Andres. He was very rude from the minute I…read moregot there. He questioned everything I did. Why wasn't I putting effort in? I explained why, he just rolled his eyes. I asked how much weight was the box that I was lifting before weights. He said "Don't worry about it". During my evaluation, clients were coming in (all white), He spoke to all of them said goodbye to all of them very nicely, then continue to still be rude to me. The evaluation was supposed to take 4 hours. He did my evaluation in 2 hours. At the end of my evaluation he told me when I get home ( I'm thinking he's going to tell me to ice or put heat on whatever that is hurting me) that I should really think if I put in my full effort into my evaluation. Tell me he's been doing this for over forty years, so he knows what he's talking about. I couldn't believe how rude he was to me. Then it was the coldest day we had, below 0 outside. So after I was done, I started my car from my remote starter and sat in the lobby. He comes out to the lobby and says to me "Are you waiting for a ride or something?" VERY RUDELY! I said no, "I'm warming up my car." He was like, "oh okay, I was wondering why you're still here." I feel that I was discriminated on so many levels, because one, of my race. Two because of the reason why I was there.

I had back surgery in Dec. 22 so I was very limited in movement and flexibility through the end of…read moreMarch. My Neurosurgeon recommended I start physical therapy beginning in April so I spoke with family and friends for a referral and ultimately starting searching online. Summit PT had better reviews than many other clinics in town. I chose the Lima Rd. location. Simply stated, they were excellent! Gretchen E. provided most of my PT. She listens to your needs, sets reasonable goals and challenges you to push through as you gain more flexibility. I had 8 wks. of PT. Being in my early 70's I continue to do the daily excercises I was sent home with. I highly recommend Summit PT. L. Lankenau

This office has the best therapists. Sarah, Christie, Belle, and Solomon are top tier. I have gone…read moreto other PT offices but have never experienced the professionalism, care, or program like they did for me. They not only helped me to go above and beyond in the process, they encouraged and challenged me. The entire staff was great and I was sad to graduate but I’m headed for my second knee replacement and will get to experience the best again!! I would recommend anyone to experience the best in Fort Wayne on Lahmeyer Road!

I went in Steppin' Down and came out Steppin' Up! Staff was super nice as soon I walked in. Greeted…read moreby the receptionists, who helped with my appointments and insurance. I worked mainly with Solomon. He was fun and encouraging. He helped me with my pain in my lower back and hips. I always felt so much better when I left after my work out. I will refer Steppin' Up to friends and family! Awesome job! Thanks so much! Pam Wiedemann

Best physical therapy providers I have ever had.read more

I went to Mallers and Swoverland for pain and discomfort stemming from the front right shoulder…read morewhen I ran. The male physical therapist did not treat my shoulder, never once touched my shoulder. He did injure my neck, state that my pain was related to my cycles, stick his hands in my mouth, and completed multiple rounds of scoliosis tests. The PT was overall very handsy, even when not necessary. For example, placing his hand on my shoulder when he sat next to me. Just placing it, not for any treatment purposes. Details are below. I would not recommend this practice to any family or friends. I especially feel that female patients should be cautious. The therapist that I felt abused me is unlikely to be fired from the practice, as he is heavily intertwined in ownership. In the second appointment he cranked hard on my neck hard. Within hours, I had severe pain in my neck and headaches. I've been in pain since this appointment in early June. A recent MRI confirmed that the pain resulted from two bulging discs in my cervical spine. Surgery may be needed to fix the damage caused by Mallers and Swoverland. As PT continued, I stated at each appointment the pain in my neck and headaches were not getting better. At the last appointment, the PT questioned if the cervical pain and headaches were a result of my cycles. I'm in my mid-40s. Prior to this therapist laying hands on me, I never had cervical pain or headaches. When I denied that the pain was related to my cycles, he continued to question if it was, and stated that it wouldn't be my fault, just a part of female hormones. During multiple visits, the PT repeatedly forced me to open my mouth as wide as possible, and would ask if anyone ever told me I couldn't open my mouth very wide (remember, I'm seeking treatment for pain in my right shoulder). The therapist surmised that the pain in my shoulder was related to tight facial muscles. On the last visit, he stuck his ungloved knuckles in my mouth to prove that I couldn't open vary wide. My upper teeth scraped his knuckles as he pulled his hand out of my mouth. I tasted his skin for the rest of the visit. Also, the reason that I attempted PT is to relieve pain my shoulder. The pain in my shoulder continues. Finally, something to note is that at least one of their 5-star reviews were written by an employee, not a patient.

I went to Integrity for therapy on a shoulder injury. From the first visit to the last, I never…read moreonce felt like I wasn't welcomed there. The staff, Adam, Amy, and Kathy (I'm horrible with names so I hope I got those right) were always pleasant and on the ball. They treat you like a person and NOT a customer who is being sent there by a doctor or insurance company. Over the four weeks, the staff, myself, and other individuals socialized quite often making the stay there... friendly. It made doing the routines that much easier to do. No drill sergeant telling you do drop and give him 20. Though it is said, and self confessed, that you shouldn't let Adam count for you. =) On Day 1, Adam took the measurements on what I could do. He described the injury, pinpointed areas that needed work, set up some home exercises, and set up a goal to shoot for. He took it easy, watched and explained the exercises and made sure you were doing them correctly. I left my first initial appointment sweaty! I didn't know how. It wasn't overtaxing, but it sure did feel good! At no point was Adam over taxing. He and the staff took care and noticed on how one did with the tasks at hand. Never did he attempt to over exert and put you at more risk. It was surprisingly easier than I had thought it would be. Some say that therapy is more like torture. Maybe at some places, but not at Integrity. After my third visit, they went over some papers I had filled out on my initial visit to see if some of the problems have diminished. Or, worsen. I was actually quite surprised to see how far I have moved along in just 3 visits along with the home exercises. But I still wasn't at the "goal" mark so we continued on and increased some of the activities. About halfway through, we redid the measurements. Again, surprised how far I moved along which helps mentally knowing that you are progressing. Well this is getting longer than I had thought so I'll wrap it up. To sum it all up, if you have the opportunity to choose your therapist, consider using Integrity Physical Therapy in New Haven, IN. I am extremely grateful that I did and that I'm back to my normal self, if not better. And you will be too.

From the owner: Drayer Physical Therapy Institute located in New Haven is a leading outpatient physical therapy…read moreclinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

i've seen and truckstops. Therapist are treating tunes for people at one time. They don't sanitize…read moreor wash their hands between patients.

A great experience, I felt comfortable from the first day, I liked that they talked to me not at…read moreme. I would recommend this facility to anyone, the care was excellent, the exercises were easy to do at home , no special equipment needed. Joe was my therapist, 5 star service.

Honorable company and great customer service! I would do business with them again! We have…read moreenjoyed our Mirage Human underwater treadmill greatly! We had a little hiccup when working with the company, but they honored the agreement and made eveything right. Honorable company and great customer service! I would do business with them again!

From the owner: H2O For Fitness is the premier brand in the rehab through hydrotherapy market. We are so passionate…read moreabout our conviction in hydrotherapy that our name says it all! The core team of H2O for Fitness has a total of around 75 years of manufacturing experience under their belt. The management's philosophy has always been to provide a quality product to the customer, which will not only satisfy, but delight the customer. We want our products to sell themselves. The design team of H2O for Fitness focuses on keeping it simple yet functional. That is what helps us keep our prices affordable to our customers. Even though our prices are amongst the most competitive in the current market, we boast of a quality product that delivers the goods. To top it all off, it looks good too!

Everytime I step foot in this awesome welcoming place and the way each patient is treated…read moreindividually and made comfortable to the point of knowing, "I am in good hands". Thank you Steppin' Up Staff and to the owner Jason.

This place is awesome!! I seriously injured my shoulder in July 2023. I started PT here in August,…read moreand have been going twice a week. Finally I had surgery to repair the damage, and continued with PT. I've mostly worked with Jordan, but also worked with Brooke. They are both phenomenal! They're encouraging, very personable, and very knowledgeable. Also the front desk staff is compassionate and very competent. This has been a very long process, but coming here regularly has made it better than bearable. If you need PT, Steppin' Up will not disappoint!