I was disappointed with the club. I was a member for a few months with a good deal and had planned…read moreto come back in the winter if there's another good deal. The advertising for non member events are very restrictive and former members are excluded from non member events. I was informed over the phone by Jason and I think that its false advertising that its open to non members with unwritten requirements. There are some good deals in the winter and the gym was clean but once you are not a member, some of the staff do not appear to be very friendly or have customer service skills. I guess they don't want my business or return business again. I want to be part of a club where the staff is friendly and helpful whether or not I am a member.

They advertise free one day experience at gym . Then they charge you $35. Be aware of their false…read moreadvertising.

I decided to join Mode because I was tired of big box gyms and wanted a boutique experienxe. I took…read moreadvantage of my complimentary fitness assessment included with my membership and was paired with Trever. I was so impressed with his level of knowledge and approachable demeanor - especially since I was never the gym type I decided to continue my fitness journey with him. He's really fantastic! The other trainers at Mode are knowledgeable, helpful and take the time to assist their colleagues-ensuring their client has a great training session. They are always ready to offer guidance, answer questions, and provide personalized workout plans. I appreciate their expertise and the fact that they genuinely care about helping me achieve my fitness goals. I feel very welcomed here. I highly recommend Mode to anyone looking for a excellent gym experience. The friendly staff, clean equipment, and motivating atmosphere make it a great place to work towards your fitness goals. I am thrilled to be a member and look forward to continuing my fitness journey here and reaching my goal.

At first the gym was okay.. the bathrooms are horrendous looks like they don't clean the showers…read moreDAILY... the gym is terribly smaller than what they make it seem on social media. Barely have any machines there's one of each so it makes it nearly impossible to do your workout session in a timely manner, since you have to wait for sometimes 2-3 ppl to use a machine before you can get to it. I happened to move to the suburbs and didn't have a chance to cancel in person so I thought I'd call THEY NEVER ANSWERED THE DAMN PHONE I CALLED LIKE 7-8 times NO ONE PICKED UP THE DAMN PHONE!!! The one time my partner went in person to cancel his membership he was given the run around and was not able to cancel his membership! We just want out of this horrible gym, the staff isn't easy to work with at all! I just want to cancel my membership and they make it nearly impossible! HORRIBLE SERVICE DO NOT PURCHASE MEMBERSHIP!! Update I sent an email to cancel since I moved and they're saying I have to live 25+ miles away from the gym to cancel my membership which is complete and utter bs!! The cancellation process is ridiculous and nearly impossible save yourself the headache AND DONOT GET A MEMBERSHIP HERE THEY MUST BE DOING TERRIBLY FINANCIALLY TO MAKE IT THIS FRICKIN IMPOSSIBLE AND FRUSTRATING TO CANCEL A SIMPLE MEMBERSHIP NOT EVEN AT MY LAST GYM DID I HAVE SUCH A HARD TIME TO CANCEL A MEMBERSHIPPPP

This gym is a great one-stop-shop. It has group classes, spa area, and a pilates studio on top of…read morethe typical gym layout. The place is constantly being cleaned and doesn't have an odd odor like some other gyms can. If you're into trying a variety of group workouts, I recommend trying this place out first instead of subscribing to multiple different studios. There are all types of group classes going on that will compliment your independent workouts. I've tried cycling, running, mat pilates, barre, boxing, weightlifting, and some other types of classes offered. The instructors I worked with were genuinely nice and friendly people who care about their participants and make you comfortable. I have taken many classes for pilates, barre, and METCON with Andrea Rubenstein, Bonnie Bushnell, and Lia Montelongo. They have great energy and cueing, and have a loyal following as a result. If you have access to the other Equinox gyms in Chicago, you will likely see them at the other gyms as well. I have also taken private pilates on equipment with Patricia Tinerella, who has been teaching for decades and is a wealth of information and exercises. I noticed a big difference working with her compared to other private teachers I have worked with in the past. I have worked with Patty for 3 years and was surprised at my functional fitness and physical capabilities. For massage, I have done it with Keturah Mason who has an intuitive touch and knows exactly how to make your muscles relax or where to find any problem areas.

Visited Equinox Gold Coast as a guest for the day, and overall it felt like a very corporate-style…read moregym. The facility itself is clean, and the equipment quality is definitely up to date and in great working condition. The cardio area was well organized and spacious enough to move around comfortably, which I appreciated. Decent size for any Olympic type of lifting or just regular strength training. I did not take a class, but they offer classes like cycling and yoga. They also keep you in the loop with online ads and updates about special offers, which is helpful if you're considering a membership. On the downside, the staff seemed pretty busy, so it was a bit hard to get help when needed. The locker rooms and bathrooms also felt crowded, and the lockers could be bigger, but you can still manage to fit your things if you pack smart. Overall, a solid gym with modern equipment, but the crowded locker areas and less personalized attention made it feel more average than exceptional.

Awesome place. I play tennis there, use the gym and even pilates which is my membership. Huge…read morefacilities, nice courts, nice gym, nice instructors, nice lessons. Very satisfied. My only qualification to change the rating to 4 stars is that their billing/finance/etc. processing is a nightmare. They charge too much and then you must go back and straighten out the books now and then, that is no fun with such a good place.

The good: 1. Great…read morefacility and amenities 2. Indoor tennis (monopoly) 3. Amazing restaurant with good prices and really good food 4. Sauna and steam room 5. Plenty of exercise machines and programs for work out 6. Last but not the least, despite all the negative reviews I think the staff is amazing and deserves kudos The not so good: 1. For the price, not really worth it when you consider you have to pay additional $$$ for tennis, Pilates etc 2. Multiple people have shared my observation that the yoga program is below average and my partner attended one class and never went back because of an abrasive the yoga instructor. Overall if you have additional $$$ and don't mind paying more than what you are getting (like the Bucktown housing market) then you will certainly enjoy this place. If you're looking for something that makes sense from a value perspective then there are other options.

Came here to celebrate my birthday and to relax - the spa itself is gorgeous! So chic! It was my…read morefirst time here so everything was new to me. I got checked in and got the lay of the land. From where the locker rooms, the relaxation room to the other amenities they offer. I waited for Tiffany in the relaxation room which had a waterfall on both walls, tea and water and snacks. The massage itself was great. She states face up and massaged my face, neck and scalp - boy did it feel good! After working out my arms and legs, she then went to my back. It ended with another very short neck massage before it was time.

Had a really nice experience here. Far as the spa services are concerned did a 80 minute massage…read more This is definitely a place where you're coming to treat yourself to something luxurious is out of the ordinary. We definitely plan to get lost here for the day and do a little staycation, but not with the accommodations. Enjoying the spa amenities for the day. Now to what I did not enjoy, I did not enjoy the spa having to share, it's pool with the hotel. This is a high price point hotel/ spa experience. I did not appreciate the numerous amount of families that included small children were. The parents absolutely did not discipline, nor attend to their children and their entitled behavior of taking over the entire pool area and even the jacuzzi. I did talk to management whom apologized . But it was very disheartening! This place is too expensive to not have quiet and enjoyable experience from start to finish. I received 20 percent off for my trouble. Also the gratuity is added which is more than 20 percent. But you can ask to customize your own amount. Suggest going during the week for a quite experience!

Great gym. Very gay, but welcoming to all. Steamroom and sauna…read more Good price for Chicago. Great energy: busy, but never overful or cramped. LOTS of open space. All solid, new equipment, friendly staff and clientele. 2 very large adjoining workout areas: 1 for free weights and cables; the other for machines, more dumbbells and benches, big turf area, etc. Separate stretching room (with walls and door), with mats, rollers, etc, and 1- to 8-pound weights for light stuff. The deck is 2 feet away, and stretching out there is encouraged, including bringing out ot the matts, etc. Many people take advantage when it's nice, leaving unlimited space. Not much waiting: the usual few choke points: barbell benches and (to a lesser extent) the cablec rossovers (where you need both.) Way more dumbbell benches than most gyms this size, all adjustable to incline/flat. 12-15 cable stations, always a few open. Group classes included, with large spin room and vert big class studio. Pool. Roof deck. Everything included: towels in 3 sizes, including shower size, soap, shampoo, conditioner, hairdryer, etc. Built in combo lockers, so you never bring a lock. I was very happy using trainer Troy Myree. (See below on great offer.) All the other trainers seem excellent (watching them with clients.) Very cleaning including spotless locker room. I'm satisfied enough to commute 1.5 miles with no car. (Bike except very cold winter or wet, then bus.) --- WHEN JOINING OR CONSIDERING: They officially give you 1 free workout, but I asked my sales rep for more to try it at different times, and she happily gave me 3. (I let her know I was definitely joining LVAC or FCC, and wanted to try them both a few times. That was true, and LVAC was an easy call. (About half the price, much better energy and clientele. FCC is over a mile closer to me, but I still picked LVAC.). Take advantage of the 1-time joining offer of 3 personal trainer sessions very cheap. (They offered to anyone for a short window 9 months later.)

Incredibly overcrowded for what you pay monthly. Great selection of workout classes, but that may…read morebe it. Incredibly hot and stuffy on the upper floors, and it's almost impressive how this gym managed to find so many unfriendly people to all work in one establishment, where their only job is to sit there and say hello.

Phenomenal way to meet friends! Chill environment for people who just want to socialize without too…read moremuch competitiveness! Ben (who runs the league) is wonderful with making accommodations for teams and highly organized! Been participating in this league for several years and highly recommend!

Love S3!! We have played with other leagues, S3 is by far the best. Always a good time and they…read morehave the best deals and championship prize!! Highly recommend joining if you are looking for a great time!

I came here for the rooftop restaurant Harvest. I had low expectations for the food. Everything we…read morehad was really good. The truffle fries were crispy, pancakes were good, the salmon bowl and burrata salad were perfect for a hot day. The salmon was perfectly cooked. The view on the rooftop is lovely and the service was great. Definitely don't miss out on the rooftop restaurant/bar.

In a word: terrible. Other words: dirty, broken, rude. Including:…read more - Unsafe infrastructure. Floor literally shakes regularly. If there is a building in Chicago likely to collapse on you, this is it. - Operated for many, many months without a proper license to have their pool open for use. - The pool is constantly leaking into the weight room on the floor below. Every time I work out there is a pile of towels in a different location, buckets catching water from the pool a floor up, areas sequestered off because the ceiling is falling in. - The roof is constantly leaking and instead of what seems like minimal effort to patch the roof, they rig up plastic sheets with clips and place buckets the leaking water flows into in the middle of the track. This is in multiple places and has been in place all winter long. - Generally dirty and gross everywhere. Have never not ever and would not: get in the pool, take a shower, use the sauna, or touch the floor with anything other than the bottom of my shoes. The equipment is disgusting. - All the broken things everywhere. Broken shower doors, broken equipment, broken chairs, broken clocks, broken coat racks. - A nonexistent class program. Every other gym I've been a member at has had decent to awesome group fitness options. Do not come here for that. For starters, they offer almost none. Those that they offer are often cancelled last minute without notice. This place isn't exactly teaming with fit staff... The fitness class spaces are very low quality. - The youth classes are a waste of money. I've paid a lot of money for a lot of different youth classes over the years. This is the only establishment where I asked for a refund for the swimming lessons and my kids begged me to not make them do tennis again. - They brag about the kids camp but it is highly over priced compared to what's out there. The cost initially sounds okay, but then you realize their "full day" is actually a "half day" and to get the rest of the day covered, you have to double the cost. Add to that I've never encountered a youth camp program with poorer communication. Why are we members (for now)? Because they are generally chill around here and we have a boatload of kids. They swim in the gross pool, climb on the shaking outdoor playground, have so far survived the childcare that is pure chaos, and once in awhile I can't find another camp to send my kids to (they complain the whole way there and back and I worry about their safety all day). Recently a new manager-like gal has started roaming the halls scolding families for "health violations" like giving their kids a snack from home. Set aside that anyone with kids understands this is an unreasonable expectation, it's a highly offensive public lashing given the clear health code violations the staff routinely ignore and their patrons have just resolved to deal with. Every time I come here, I see at least a half dozen new member tours in action. Anyone considering joining should do so with eyes wide open. The quality of this gym compares to the Lakeview YMCA, with the Y coming out the clear winner for cleanliness, customer service and cost. It goes without saying, if you don't have kids or like kids this is not the gym for you. Don't complain about the kids, just go to one of the countless other cool gyms where you won't see them. We haven't cancelled our membership yet and I won't bother raising these issues with management because every interaction I've had with them makes it quite clear the bar they've set for themselves is so low. But it's just a matter of time, and I have no intention of wiping down the equipment at an establishment so woefully neglected by the rude people collecting $500 from me every month.