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    Hooksett Motors

    1.0 (1 review)
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    Services - Hooksett Motors

    Oil changes

    Routine automotive maintenance

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    7 months ago

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    The Performance Place

    The Performance Place

    3.7
    (6 reviews)

    Tried to be a loyal customer. Like the mechanics and their work is unmatched. Go to pay the bill on…read more3 occasions and there is a charge of $30.00 foe shop supplies on all 3 occasions. I understand that there are certain items that need to be charged for under this category I've experienced this at other shops but not virtually 30% of the bill. Needless to say I am done there. Would not recommend this shop unless you are willing to spend $30 to get in the door.

    First, I'd like to say mechanics get a bad rap from only a few. It's hard work to be a stella auto…read moremechanic. It's hot, it's cold, it's dirty, customers usually don't know jack and are suspicious and hate paying big bucks usually via ignorance and the story goes on and on. If you find a stella shop stick with it and gift them occasionally. Began having service done at the PP a little over a year ago. Reason: I had a 2010 Ford Fusion inspected at another local garage and some additional service requested. I was satisfied for the most part. But one thing stood out from the service. I requested a transmission fluid and filter change. The owner said he would not recco it until I had the Trans cooling line replaced as it was leaking. Total line and replacement cost was $650.00. I fell out of bed! The section of the line that was leaking was a small rubber section at the radiator. This is a long dual line with a 6" rubber section. Very expensive and labor to install. He showed me where it was leaking. I passed on the line. The car is 12 yrs old. I won't keep it more than 2 more yrs. then another car purchase that's 2 yrs or less old. With that in mind on to a 2nd opinion. I ended up two wks later at the recommendation of my son at the PP. I explain. He gets his LED headlamp and looks down at the line. Oh I see it. Small leak. I can replace another rubber section that will last as long as you have the car. $100! He asks when was the last time you changed the trans fluid. Never! I'll change it for you if you waive any issues after the change. I say why? He explains. I don't get the trans change. I still think why? A couple of wks later on YouTube my favorite Scotty Kilner the Toyota/Lexus guy (most reliable cars ever made) made a video on why not to change trans fluid if you never changed it over 100K miles. I look further and it's true. You should not. If you do save the old fluid. These guys at the PP know their stuff. They realized and were in sympathy of my thoughts: it's an old car and it's going soon. Some places only repair how the OEM engineers designed it and some improvise. Which way is correct? As a matter of (fact) it depends on the issue and the age of the car; Secondly, the original design is not always the best way or the only way to repair; (watch Ray Rainman on YouTube); Thirdly, if another way is just as good or better and you can save the customer hard earned cash, that's just good business sense and a win-win for all. Few think outside the box while others just follow the original design. This one thing as well as quality service, won my business.

    Premier Auto

    Premier Auto

    1.0
    (2 reviews)

    WARNING: SCAMMED BY RV DEALERSHIP…read more I was sold a 2022 Jayco RV that was advertised as "like new" and "fully functional." I paid $12,000 and made it clear I was new to RV ownership--thinking honesty would be met with integrity. I was so wrong. They offered "free delivery and setup" with a walkthrough. What I got? A guy who could barely park the RV (under 24 feet), no walkthrough, and no power cord--then he vanished. It was 98° and I had no electricity, no AC, no water. When I called, they told me "RVs don't come with power cords." When Amazon finally delivered one, I plugged it in... and WATER POURED OUT of the RV. The entire water heater was cracked. THAT'S why they didn't include a cord or setup--it would've been discovered instantly. When I contacted them, they: Insulted me Told me it's not their problem I'm a "newbie" Refused ANY refund And threatened to press harassment charges if I contacted them again They had the nerve to admit they knew it was defective before selling it! That's not all: Awning = broken Kitchen sink = broken TV = missing Multiple undisclosed defects They preyed on my inexperience, lied about the RV, and tried to intimidate me into silence. If you're a first-time buyer or shopping for an RV--do not trust a word they say. Get everything in writing, and assume you're walking into a scam. #RVScam #JaycoRV #RVNightmare #ConsumerFraud #RVLife #BuyerBeware #RVAdvice #RVCommunity #RVNewbie #RVFail #ScamAlert #RVDealershipFraud

    very upsetting when I was told a car would be held for me while I close on a loan and then it's…read moregone and sold and I don't even get a phone call just ignored when I try to call for 3 days wow lemonade stand antics

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    2.8
    (37 reviews)

    I visited o Friday 5/15/26 for an Oil Change. Bays were…read moreFull. Two of us waiting outside but, only for a few minutes. Worker walked out to Greet me and tell me to pull up to Bay 2. There was team of about 4 techs calling me in and they ALL Welcomed me. I don't know his name but, the guy that was in charge of my car, asked me what I came for, they checked my lights, filters, too. I had a light out that I didn't know and my filters were filthy! Manager was out in the work area, Managing! I got my oil, a light, a filter and I was out of there in about 15 minutes! Staff was TERRIFIC! efficient, knowledgeable, and explained everything and friendly. They couldn't have been nicer. Manager watched and complimented them. Oil Full, New Light and New Air Filter and I was on my way! Clean, orderly, Quick, Nice, Great Team! I'll definitely go back!

    Horrible Experience - Avoid Valvoline in Hooksett at All Costs…read more I made the mistake of telling my daughter to go to the Valvoline in Hooksett for her first oil change--big mistake. She brought in her brand-new car, and they stripped the oil plug. Instead of taking responsibility, they dismissed it and told her, "You should probably go to the dealer and have it checked." At her second oil change (done at the dealership), the technicians filmed and documentedthat the oil plug had clearly been stripped. The damage was done by Valvoline. The cost to replace the entire oil pan was $650.00--a huge, unnecessary expense for my daughter, who was just trying to take care of her new vehicle. I followed up with Valvoline personally. Their response? "It wasn't stripped when we pulled it out."Completely dismissive, no accountability, and absolutely no offer to make it right. This was supposed to be a quick, easy oil change. Instead, it turned into a costly and frustrating ordeal. I'm incredibly disappointed and angry. I will never recommend Valvoline to anyone again--especially this location. If you value your vehicle, go somewhere elese.

    Hooksett Motors - autorepair - Updated June 2026

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