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    Goulet Auto Sales

    3.7 (3 reviews)

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    Shuttle's Auto Sales

    Shuttle's Auto Sales

    (11 reviews)

    Two days after my son picked up the Volvo station wagon we purchased from this place, the Check…read moreEngine light came on (he had driven about 250 miles after leaving the lot). Turns out it was a "Large Leak" in the EVAP system (according to the diagnostic test). Not only did Mike basically say, "Not my problem!" he had the following colorful remarks: "I'm gonna be TOTALLY HONEST WITH YOU. You got the wrong car. Your son wasn't even interested in this car - we can get him into something more modern - like a Camry." FOUR DAYS AFTER LEAVING THE LOT: "I'm not saying this [that the likely solution to the Check Engine light was a new gas cap] just to get you off the phone. Let me know what happens when you speak to the mechanic and we'll figure it out. I will always take your calls. we want you to be satisfied with your purchase." Nice! Promising! THE NEXT DAY (five days post-purchase): [In confrontational tone] "I'm not sending you a check [local mechanic estimated that the fix would cost $200]. If you think that's what's going to happen, that's never gonna happen. If that's where this is going, let me tell you right now, I will not send you a check." Aaaaaaand... there he is, the stereotypical used car dealer. (Note: I did not ask him for a check.) Me: "You're ok with the fact that two days after driving off the lot, the Check Engine light comes on and requires a repair?" Mike: "Yes I am. You should have gotten a warranty." (Warranty was never offered.) "I am not doing anything for you and I'm hanging up." Classy, huh? In summary, this place does not stand behind what it sells, and feels free to make disparaging commentary about your teenaged son if requested to make good on its representations. Guys like this are why "used car dealer" is shorthand for deception, sleaze and fraud.

    TL;DR - Place is a lemon stand. My car had lots of unforeseen issues and repairs that are totaling…read moreup to over $3,000. That review by Frank S. understands my frustration with this place. Bought a 2007 Volvo XC90 with roughly 115k. It now has 130k. I recently brought it to the local Volvo mechanics and they have found roughly $2,000 worth of work that needs to be done. Front control arm bushing, upper torque mount, right front axel. Found out the little piece you pull to get the hood open was installed wrong.. The middle console is broken and I was told it would be replaced, which it wasnt. The oil drain plug was screwed in so tight that 2 shops were not able to get it out (the third, Volvo specialists, were able to get it out). I almost had to replace the oil pan. Normally I would have brought it to a mechanic to check first but there was a snow storm that day and I needed a car. I figured I was buying a quality vehicle. I would steer clear of this place.

    Goulet Auto Sales - car_dealers - Updated May 2026

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