Service was more than I expected! Mike (owner), was personable, and down to earth without the pushiness you'd expect when buying a used car. I've been to more dealers than I wanted to in search of a Volvo. From new dealers, to large used car dealers, I found vehicles that were too much money, or completely not worth it. Then I landed at Shuttles. I told Mike what I was looking for. A clean, reliable, and inexpensive S40. I was rather amazed of how much he knew about Volvos, including the details of scheduled maintenance, and what I should be looking for, and staying away from. He NEVER once forced me into a sale, or asked for a deposit. He was patient with me, and my demanding needs. After all, a 10K purchase may not seem like a lot to you, but to me, it might as well been a 30K car. I wanted to make sure I was making a right decision. When I came across this site, I had to ask him what this review that was negative was all about, as I just didn't believe after the experience I had, seemed like anything this person was posting. Well, there is ALWAYS two sides to every story, and I got the real version. Let's just say, after all my research on dealers, and Volvos, and this "nasty" review from someone else, I confidently purchased my Volvo from Mike, and never regretted it. Even my mechanic whom check out the car prior said that he's seen a few of Mike's inventory from others like me, and he never seen issues from his inventory. Don't believe every negative review you read just because someone had a bad day. Visit the dealer, meet Mike, and make up your own decision. read more