My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

KUPUNA CARE ~ There is nobody in Hawaii who cares more…read moreabout their clients than Kupuna Care. Flo is THE BEST and I truly mean that! Her compassion for her clients and their care is beyond words. Flo asks all the right questions about your loved one into detail and then she goes to work. Flo's dedication to her clients and their placement is her top priority. Flo found my mom the perfect facility that met all my mom's needs. Flo did this in record time as we were in need of immediate placement. Flo is very thorough, efficient, knowledgeable, reliable. She treats you like family and follows up on how everything is going and if you have questions or concerns she takes care of that as well, swiftly and efficiently. You want the best of the best ... look no further than KUPUNA CARE and Flo!! I'm forever grateful and thankful for all that Kupuna Care & Flo did for my mom, as my mom is "thriving" in her new facility. Our family and friends are also thankful for Flo and the life she brought back to my mom. Kupuna Care Mahalo for all you have done for my mom and my family and friends and especially the peace of mind you gave to me ( daughter ) and our whole Ohana Flo you are priceless

I'm so happy to have had Fast Help Caregivers as our caregivers for my brother. They were so quick…read more& helpful in a very stressful time with the Rehab center pressuring us to get our own 24 hr service. I'm glad we did, I understand the center is short staff but that doesn't help your love one who needs help just going to the bathroom. Fast help has wonderful & patient workers. I highly recommend them.

I love that my call is answered in just a few rings always. I think that's super important. I've…read morereferred a few friends to this agency and they've always made sure to keep them informed and made sure I'm aware of their processes as well so we can all be on the same page. They are very kind and easy going but most importantly honest. Even if the news isn't good, they make sure to be up front and assist with finding solutions. Always a joy to talk with Sylvia and Jillian.

Nothing is more confusing than this place and I've never stepped foot in the building…read more.. First of all I think I checked into the wrong site (St Francis Medical Center) not sure why they have the other one and if anyone visits this place as the reviews re next to nothing for either one so here I go. My initial visit is to Hawaii Diagnostic Radiology Services which says St. Francis Medical Center 2230 Liliha St Suite 106 Okay as soon as I get there I see a parking entrance to the left and immediately went in and parked on the first floor thinking I got the best parking right next to the elevator which has the directory floor that had no notation of HDRS...!? Got in the elevator and went on the 2nd floor...nope still parking and obviously didn't see the part on the directory that says "Take elevator to Level P3" OMG! So I walked around while it heavily rained passed 2226 and 2228 Liliha so the main building must be 2230!?!? Then hallelujah I see a sign that says HDRS so I approached forward and a security at the front asked where I was going and directed me to it which is just to the right of the main entrance. Only to leave when I was done to see there was another parking entrance with walkway directly to the garage hahaha!!! Parking I absolutely agree is very tight and tricky I almost ran into a pole after fixing my car from the last that cost me $300 you know I wasn't thrilled about that, no more anxieties as I don't want to park here though don't know why there's a fee since they all fully validate. Thanks!

Congratulations. This facility has the worst parking structure in Hawaii. Stalls are narrow,…read moresubstantially all of the stalls are compact stalls, a lot of drivers park over the line, you have less than a foot to open your car door, and directional signs are too sparse to be useful. When you enter the main parking entrance off the Hospital porte cochere, it says visitor parking is limited to levels 1B, 2B, 3A, and 3B. However, there is no signage indicating what level you are on. So when you drive up to the next level, you find out you are now on level 4A. So you need to turn around and drive down. Even when you walk into the main hospital entrance, there are no directional signs to the office you are looking for. For example, when you enter the main entrance, it has a great directory which has a listing for office 104. After looking for office 104 in the main lobby for 5 minutes and getting frustrated, a cleaner asked me what I was looking for and told me office 104 is outside and 50 feet to the left of the main entrance. The facility itself is in excellent condition. However, the signage needs a complete makeover.

Really appreciate the fantastic caregivers and administrators at Hawaii Senior Care. We have had…read moretheir services for over 2.5 years. Prior to their 24/7 care, my friend fell 5 times over 6 weeks while in an assisted living facility. Adding the 1:1 caregivers kept him safe, he stopped falling, became happier, felt secure that he had assistance whenever he needed, improved his appetite and his overall outlook and I feel he survived longer as a result of the loving care provided by the HSC caregivers. Staff were excellent, always available via phone when needed and solved any issues quickly. I felt secure in knowing my friend was well taken care of. Mahalo HSC! Yvonne, retired nurse practitioner and attorney

We are just starting on an in home care journey for my fathers wife with memory care and the home…read moreassessment and intake has shown a very personable and professional group of people, including Mary the Director and Jacqueline in the office. We are grateful for the help in place!

Transferred from Kaiser Hospital over to Hale Nani for intense OT and PT. Kevin the transporter/…read more driver was absolutely friendly and helpful (5 stars). He warned me of the bumps on the road and any sudden stops-for my safety and comfort. I checked in and was not very impressed by the surroundings ( its not the Hilton or Ritz). The place had a 1970's-80's outer island motel feel- sort of like a low budget vintage vibe. Rehab wing is on the 3rd floor. 2 star The headboard of the bed was termite eaten, hallway littered with plastic rubbish bins and plastic storage drawers. Just very low budget but functional sort of ghetto feel. The scale they put me on could hold a wheel chair and we got weighed together/ handle of scale was broken and hanging awkwardly. Little things like that need fixing or replacing but is never repaired is questionable. 2 star Every bed had a 14 inch personal tv monitor that was connected to the wall hung on a heavy duty hinged armature- that's great. First night I was there the service was out due to high winds. TIP: Download movies onto your IPAD from NETFLIX or AMAZON Prime. Lucky I was prepared but my poor roommate was bored silly. Internet went down 3 out of the 7 days I was there. 2 star The rooms are not private and shared with 1 other person-fortunately my roommate was considerate and we got along well 5 stars. First day I was having a consultation with PT, a lady suddenly took a big dump in my doorway. WTH, therapist quickly closed the curtain. The whole room smelled of feces and the aid wiped it up. That lady took a shower after finishing her dump and went back next door. My roommate said many different people are using our bathroom but she is not sure why? Aid Michelle said the lady nest door is too big to fit her shower and comes over to use ours. OK 1, 2, or 3x but everyday? I do not know her and its unsanitary. They have a big shower down the hall and why is she showering in my room?2nd day same lady is using my toilet again "ugh, ummm, haw, hoo..." all these grunting noises while she is dropping missiles. Told myself to GTFO and ran away into the "dayroom". Waited for her to finish showering and vacate before I could use my room again. Roommate not so fortunate-bedridden and nowhere to go. 0 stars Near the end of my stay here ,there was a theft that happened to one of the residence. That made me question the safety and privacy of this complex. Was supposed to stay longer but didnt feel 100% safe. Was it a nurses aid or a visitor scoping out everything? Hmmmm...Any security cameras to do an investigation? 1 star My nurse was "JAY" friendly, intelligent, kind, and had a sense of humor. 5 stars Nurses aid "Army", "Romano" and "Ikaika" very compassionate and caring aids. 5 stars Dietician "Lauren" made my stay so much better by tweaking the meal plan options and snacks to meet my needs. 5 stars food 3.5 star Doctor Kramer -kind caring saw him twice during my 7 day stay- 5 stars. The physical /occupational therapist: Kevin, Katie, Kim and John are all 5 stars. Kevin asked me how is everything so far? I said the accommodation is low quality but the people are high quality and I rather have it that way than the other way around. Joined the daily activities schedule everyday to keep from going bonkers: 5am Brush teeth/TV news 7am breakfast 9am OT 11am music circle 12pm lunch 130pm Bingo 230 pm crafting or karaoke 330 PT 5pm dinner 630pm Bingo or Keno 7pm snack shower/brush teeth 8pm off to "beddy by" My ideal daily routine -woke early and slept early PT and OT 3 hours a day for 7 days a week. Yes I can say working hard really did pay off100%. Still could speak and had an opinion without being a Karen- ask nicely say PLEASE and THANK YOU will get you far here. Can see if English is your second language or perhaps you dont even have a voice a person may not have there wishes met or receive less than the best care here. Honorable mention: Coral/Jasmine the activities coordinator made my stay really fun. Working dogs paid us a visit and we had a live performance/ concert in the cafeteria-5 stars Music circle scared me straight. Most of the people who participated were catatonic with their fists in a ball. When I saw that you can be darn sure I worked my hand to do stretches -scared me into working all the OT exercises! Thank You Kevin over at Kaiser Moanalua PT team to referring my case to Hale Nani. Did not know this world existed and that opened my eyes. If your mom, dad or relative is in Hale Nani- please be a voice for them to get them the best care to make them comfortable while they are there. Overall a great eye opening experience!

Please beware and never send any loved ones to this place!!! We lost our father because he…read moreaspirated when we had told the care staff at Hale Nani to be extra careful on feeding through the feeding tube to prevent aspirating. Instead we were called in the evening that he had passed. Cause of death--aspiration!!! It is a drab and depressing place and unfortunately he was placed there from Queen's since St. Francis was full.

Had the pleasure of working with Eli and the staff at Elite Services of Hawaii the past few years…read more Very passionate and professional. Great to see someone who truly cares and offers consultation services , this was all new to me and I learned alot.

From the owner: We "Provide the Highest Quality Care" in our care home. We create care plans to meet individual's…read moreneeds/care including any special care needed on a day to day basis. You have a question about senior care or care homes, we offer consultation for yourself, family or friends. We've been providing senior care for more than 20 years and all our clients and their families trusted us to care for their families!

We had to cancel service with Brightstar, the raised their prices to accommodate our schedules so…read moreit wasn't worth the price.

From March of 2021, I've had brightstar, a great company, the people are awesome, they are…read moreprofessional, really nice the type of care they provide is absolutely phenomenal, 4 years later im still with this amazing company, thank you guys for being good to me & my family, totally recommend this company out of all the companies out there

The caregivers are incredibly experienced, compassionate, flexible, and truly dedicated. They're…read morealso very respectful, which I really appreciate. I'm beyond satisfied with the personal care they provide for my mom - from preparing her meals to helping her bathe, exercise and taking her to doctor's appointments. I couldn't ask for better care. The owner is so thoughtful and ensures we're happy with the caregivers they refer, plus they're available 24/7 whenever we need support. I highly recommend this company if you need caregivers to help care for your loved one!

From the owner: Connecting our beloved kūpuna with skilled and kind caregivers who will treat them like family.read more