I just wasn't the biggest fan. The food was edible, but the main dish left a lot to be desired. Keep in mind all their food is on the salty side. I tried their catfish nuggets with coleslaw and fries as well as their funnel cake fries. The catfish nuggets just weren't the best. The fish itself was very thin and slimy. There was a ton of gray meat as well. The breading was kind of strange and tasted very strong of cornstarch and vinegar. Some of the breading was falling off, too. Not the best. The coleslaw wasn't any better. It came in a very small portion. Additionally, it was super liquids and sweet. There wasn't any creaminess. Overall not good. The french fries were actually pretty decent, though. They were crispy and cooked well. Soft on the inside. Also, the seasoning was very solid, and they gave me multiple sauces for free, which was also nice. The funnel cake fries also weren't that good. They had this sort of strange flavor that I can only describe as "dirty fried" like there was something there before they entered the fryer. Quite greasy, not enough powdered sugar. Bland and tasted stale. All in all, the place gives cheap food, most of which seems to be somewhat sub-standard. If you really just want something cheap, it's an okay spot, but quality is not the best. There's not space to sit inside, too, so call in for takeout or order online. read more

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A place to purchase compact lunches or dinners of fish, chicken wings or shrimp/scallops with cole slaw, fries and bread. And add coke, bottled pop, water and Everlasting fruit drinks. Several desserts are available from German chocolate to cheesecake. Basically takeout and multiple wing purchase for party fair. Not a fan but they have fried gizzards to take out too!! read more

I don't eat seafood, but the chicken strips here are really good. The 4 piece is plenty and is hard to finish because the strips are so big. They use a lemon pepper seasoning on their strips and fries which makes it even more flavorful. Service/delivery is super fast and prices are favorable. I'd surely recommend. read more

Had wings from here and they were very tasty...the first time. The second time they were heavily over-salted. Even inedible to some people that I shared them with. I purchased gizzards for my mom. After tasting one, I threw them away-knowing she would never eat them. Over-salted as well. And soooo tough. I love seasoning and my family is heavy handed but these were blood pressure killers. There's a difference between seasoned and SALTY. I'm willing to eat here again-IF, and only IF, somebody else buys ‍ read more

Love their food. Easy to order, food good. Been going here for a while and it's always the same. Penn hills doesn't have too many good food places so hooks is always one of my favs read more

Ordered 100 chicken tenders for a family gathering Everyone was in love! Exposed more yinzers to the great chicken at hooks! read more

This place has Good fried chicken, fried fish. (coleslaw is good but serving size is too small )

I'm fairly certain these guys would deep fry my flip flop if I asked...expansive offering of all sea foods, chicken wings and other snacks- fried... I got a combo meal containing french fries and catfish nuggets. The fries were crispy and tasty. The catfish was fresh, plentiful and PERFECTLY cooked...seriously delicious. My beefs: There were some small bones in a few pieces of fish and had I swallowed them it could have been a disaster (imagine if a child swallowed those small bones-yikes!) It's pricey, but you get what you pay for- fresh, hand breaded, fried sea food. The staff just isn't friendly...in fact, it borders on rude...they know they fill a niche and they don't have to have stellar service. It's cash only. I will definitely return the next time I need a fried food fix. read more

The chicken tenders are huge, fresh, juicy, and delicious! Best in town. My husband loves all of their fish. Wings are great. Highly recommended! read more

My brother took me there. We got wings they was the best wings I had. Seasoned just right. Going back to get more wings.

I can't resist. This place is SO good. It is not an eat-in establishment. Calling ahead is a great idea. Basic choices; amazing taste. Tons of calories-every one worth it. We get the chicken planks all the time. The fries are great. There is so much grease, they put white bread in the container. The meals also come with cole slaw. When you are ready to forego the diet and eat amazing fried chicken; look no further!! read more

Asked for extra season and got no reason Chicken is dark like grease need to be changed read more

After turning left onto Frankstown Road so many times, and seeing this place to the right of me.. Eh, why not, I'm new to Pittsburgh and I never heard of this chain before. I enjoy a good piece of fried fish and this place does it justice. I ordered 6 wings & fries, 1 piece of Catfish and one piece of whiting. I asked was the fish fresh or frozen..frozen. Right then and there I had my doubts. But I was wrong! Less then 5 minutes after I walked out the door, I was home. I broke open my package of food. Everything STILL hot and crispy. Fries were out of this world, fish too. What is this sprinkling or dusting of spices on the chicken I asked myself. I even rubbed it with my finger, then tasted. I was told its their special seasoning that they put on. Not bad, not overpowering. I didn't need to add any salt. Both pieces of fish broke apart as I tore into them. The crusty batter stayed in its place on both halves..remarkable. The insides looked like teeth smiling back at me daring me to taste their hot insides...if I must. Before I knew it, everything was gone. I didn't feel heavy, and I didn't want anything else more to eat. This food is so good that if you were drunk, it would sober you right on up. Can't wait until I pay them another visit...soon. read more

The food is well seasoned, I ordered a med fry (its pretty much a large), perch and cat fish. Loved the cat fish! I think a small fry next time though, way too much. read more

Good shrimp and wings! Hook has been in Pittsburgh since 2005. This Hook location is on Frankstown Road in Penn Hills across from Rey Azteca. It is pretty much a take out location by they do have a few tables to eat your food there if you prefer. As far as seafood they offer catfish fillets, nuggets, cod, perch, regular and jumbo shrimp, oysters, scallops, tilapia and whiting. Dinners come in small, large and family sizes. All dinners come with cole slaw, fries and bread. As far as chicken dinners they offer gizzards, nuggets, tenders and wings and they are also available in small and large sizes. Wing dinners are available anywhere from 3 wings to 150 wings. They also offer chicken and fish combos including: catfish & wings, perch & wings, catfish cut & chicken tenders and perch & chicken tenders. For sandwiches they offer crab cake, cod, perch, tilapia, whiting and chicken tender sandwiches. All sandwiches come with fries and cole slaw. For sides they offer cole slaw, okra, fries, hush puppies, jalapenos, onion rings, mozzarella sticks and jalapeno poppers. For desserts they offer cheese cake, peach cobbler, banana pudding and assorted cakes. I really like their fries and jumbo shrimp. The jumbo shrimp are HUGE! The wings are very good also, they're just on the small side. I like my wings big like at Honeybee's in Homewood. read more

My family has ordered several times and had no problems until today. The delivery time varies depending on how busy they are. Today, the delivery only took 20 minutes. I have worked in food service and I understand that in the course of preparation there is a chance that hair may get into the food. However, it's another thing to find several hairs. I picked one out of the coleslaw and decided not to eat it. When I went to eat a shrimp, the hair was embedded into the batter because I couldn't even pull it off. I called the store and I explained to the gentleman that answered that I would like them to pick up their food and issue a refund because I found hair. His response: "what kind of hair because we don't have women working in the store?" I told him that was irrelevant. He told me that they would not come and pick up the food and hung up. I called back and said, you hung up on me... I would like a refund. He asked me to hold and again hung up! I live five minutes away and showed up at their counter in ten. The guy answering the phone was at the counter. When he said hello, I recognized his voice. I said hey, I'm the lady you hung up on twice... where's your manager? He tells me there is no manager. I ask for the person in charge of everyone working. An older gentleman comes up and I explain the situation. To save you from reading a novel, he issued me a refund of $20 but my order was $25.44. I show him the receipt on my phone, he again compares it to his store receipt and gives me the difference. I will never order from them again. read more

Great fried food. If you're hankering for some good ole fattening fried deliciousness this is the place to go. I love the jumbo shrimp, Whiting and okra. Don't expect kind, friendly and courteous service because I don't think they know what that is and they are cash only. read more

We typically go to the Fifth Avenue location in Wilkinsburg but tried Frankstown Road because Penn Hills is a bit easier for us to get to from Oakmont. Both locations leave much to be desired from their location and what the shop looks like - but it's definitely worth a visit. I will say that the wings seemed a bit smaller than the 5th Ave. location; however, the taste is the same one that we love. Hook Fish & Chicken has THE BEST dry rub seasoning in Pittsburgh. We always buy an extra tub and keep it in our own spice shaker at home for leftovers. We typically only get wings and sometimes fries - so I can't speak to anything else on the menu - but if I had to choose from anywhere in Pittsburgh, HFC is our favorite wings! read more

I place an order online received a confirmation number, I get there to p/u my order and they tell me since they are not delivering today that they are not taking online orders... I was very upset about this, I don't care if ur "not delivering" today it has nothing to to with me placing a pick up order!! read more

I'm addicted to seafood and love fried shrimp. You have to be willing to try it out. Pack some heat when going to this location. And lock your car. Bring cash as they don't take credit cards. But they have an ATM in the store. I get the jumbo fried shrimp. You can get 7 or 14. 7 was around $22 dollars but well worth it. I counted and he gave me 10. It's served with their fries and two slices of white bread. You can have them put seasoning on them too. I always get it and love it. When your there don't look at its building. Cause it's not the most clean but it all goes into the fryer. Let just hope the change the oil on a regular basis. I also got the hush puppies and love them. It amazes me how expensive it is here and that the crowed it serves can afford these prices. But more power to them. read more

First off they don't take cards which is dumb AF in 2018 so that 3stars off top....Got there about 25 min before they closed called ahead of time and they weren't answering the phone...I guess the workers were trying to leave shortly after closing time so they didn't want to take more orders so I still drove and they were open. Had a small order so they took it and cooked the food.. Food is good considering it really isn't healthy but is a fish and chicken spot so u go there for grease.. fried cauliflower is what I love most about this place.. my only gripe is they need to answer the phone until closing time whether they cooking food or not. I like to tell them make it snow (lemon pepper dust) on whatever I get. Only reason they get 3 instead 4 stars is because they don't take cards. I wouldn't even mind a .50 upcharge to use card instead of 2.50 for there atm..convince is key read more

Food has gone downhill the last few months chicken is not as meaty cauliflower was soft and mushy guy taking my order was rude wont go back and will not recommend to anyone read more

Just ate there tonight, and was excited to see gizzards on the menu..... Bad idea.... As soon as I got my dinner down it came right back up.... And they put lemon pepper in copious amounts on everything.... NOT to mention the place was disgusting... Dead bugs and dust all over the Window sills.... And the dude making the food began coughing as he was making my order... Didn't stop cooking to cover his cough then wash up... I will never eat here again... Nor recommend anyone does.... The health department really needs to do an inspection of this place... GROSS!!! read more

The restaurants listed close time is to 10pm...i go in to order my food around 9:20pm. The person running the cashier tells me the store is closed even though there is still 40 minutes left until the listed closed time. The man continued to give me a hard time and finally gave in to put in my order after arguing for about 5 minutes. Food was mediocre compared to other times i've had. Also witnessed them continuously not serve and be rude to other customers who had come shortly after me. something needs to change. read more

Was not as good as other post suggest. For the cost to quality ratio should have gone someplace else.

Horrible service. Was in store for almost 45 min. Got first order wrong and second order still got shorted food. They argued that what they were giving us was right but when we called other location they confirmed that our meal was supposed to come with more food. Bad experience all round. Other locations are completely different and professional. read more