I don't enjoy leaving poor reviews and rarely do so. I also don't enjoy having my time wasted. I…read morereached out to Lauren 6 weeks ago for a consult on a new home purchase after she was recommended by my realtor. She initially responded within a day and asked for drawings, which I promptly provided. Then crickets for a week. I followed up. She had been out of town, but re-engaged and said she would review my drawings and get me an engineering statement. Then crickets again. I followed up again a week later and again a week after that. She ultimately ghosted me. Communication and setting expectations is important. My project was delayed 6 weeks because Lauren was unable to do either. I've had architects tell me they are 6 months out from being able to start a project and I've decided to patiently wait. Other times, I might opt to move on if something is more urgent. Engaging with clients, making promises, then not following through is unprofessional and discourteous. Boo.

I requested an evaluation of my foundation because there was water leaking from one corner. Lauren…read morewent above and beyond and showed me. She really knows her stuff and we identified areas where remediation would be helpful in the order in which they should occur. She's professional knowledgeable and attentive. She was worth the money.

I've used Bell Design Company for a few years. - They…read moreprovided complete & accurate analyses of things like water and soil. - Their advice has been helpful & correct. - Their designs are thorough, insightful & catered to my needs. - They're adept at warning & managing the entire myriad of regulatory issues. - They've successfully selected, hired and managed contractors. - They've been easy to work with and always listened carefully and adjusted their plans to match my changes. - They sometimes didn't have the bandwidth to respond as quickly as I would like but they appear to have fixed that now. I hope ten people ask me what I think of Bell Design Company. Doug P.

Had them prepare a geotechnical report for a very steep property. Promptly done. Fair price…read more Professional.

Spent a lot of time with me and gave me a detailed, easy to understand evaluation with realistic…read moreexpectations for cost of my project.

From the owner: You can not afford a lack of experience…read more.. We think outside the box! But do so at an affordable price point. We help you transform your dreams into reality, and ensure that the structural integrity of your dreams will outlive any and all occupants of it. It is the peace of mind that your lives are safe from catastrophizes that come in all shapes and sizes. Relax! We do take care of all the details and let you enjoy peace-of-mind living... Visit our website to learn more and let's start developing your dreams into reality...

Great job! Unbelievably fast and accurate! Eugene was great to work with! He drafted the plans and…read moregot it through permitting in a few days I was blown away!

From the owner: We specialize in residential projects such as remodels,…read moreadditions, deck designs and ADU Conversions. We also offer Permitting and Engineering services. Give us a call. We look forward to discussing your project. Eugene@draftingeveryday.com or 360 980 6344

I needed engineering on a deck project for my place in Central Oregon. I met with Bill and he went…read morethe extra mile for me and did more calculations that I ever thought I would need.He knows his stuff and the results were what I was hoping for. I couldn't be happier with his work!

It seems like this post should start with a joke. Well . . . What happened when the patio heater…read morewas placed too close to a load-bearing wooden beam? I think you know the rest of the story. We burned a hole into our covered patio wooden beam and we weren't sure what to do. We contacted our contractor, and they said contact an engineer. I found Bill's organization online. BSM Engineering - talk about a professional organization. From the moment we started interacting through email correspondence to multiple telephone calls, to a final verdict on what to do next, Bill was the highest degree of professionalism. Throughout the whole thing, Bill guided me in the process and helped me to understand the complexity of the issues. Add a proverbial cherry to the top of this otherwise phenomenally smooth process; and guess what, Bill didn't charge us a thing. He did the whole thing pro bono. Talk about a phenomenal company. The highest degree of professionalism. The best customer service. An incredibly well trained and highly ethical engineer. What more could you want? I can't think of anything better. If you ever need an engineer, and I know this for certain as far as our engineer needs in the future are concerned, go with Bill and BSM Engineering. You will be 100% satisfied.

I do not recommend using this company for several reasons…read more First, they were very slow and not proactive in moving the project forward. I frequently had to follow up to get updates or any progress. Second, Randy initially gave my wife a quote to perform a private road compaction test, and we began moving forward with him based on that price. After two weeks with no progress, I called to check on the status. During that call, Randy doubled the original quote. He explained that the project would require significantly more work than he initially anticipated, including multiple soil compaction tests and a more detailed report. When I asked what the soil compaction testing would involve, he told me they would be using a machine that drives a rod into the ground to measure the force required in several locations. He also stated that the report would need to be much more detailed than originally expected. Because of the sudden increase in price, I became suspicious and asked to be onsite when his technician arrived. When the technician showed up, he simply took photos and dug a small section on the side of the road. There was no soil compaction testing equipment used as described. Three weeks later, I finally received the report, which was only one page long and essentially stated that the road was compacted and capable of supporting a fire truck. After receiving the invoice, I gave Randy an opportunity to adjust the price, since the additional work he described clearly did not occur. Ultimately, I paid the full amount, but based on my experience, I would strongly recommend choosing another company.

We recently needed a geohazard report in Tillamook County. I contacted several local engineering…read morefirms, most were unhelpful and slow. Randy responded quickly and was able to complete the report quickly and at a reasonable cost. Dylan did the field work and we had the report in our hands within a week. Very professional and helpful. Need something done at the coast, this is the company to start with, you will not be disappointed.

Despite an initial scheduling snafu, we loved them! Thorough review of the house, down to earth…read moreguy, didn't try to use it as an opportunity to scare us into needing a ton of work done, and gave us very practical things we can do to make small improvements to our 1920s house.

Had a brief chat with this team and was able to get the answers I needed. Bummed my home remodel…read moredream will have to change, but very much appreciate their honesty, communication, and professional advice.

Be aware: Your estimate may be nowhere near your final cost…read more We purchased a house that had a shop with squirrel burrows under it. I called TerraFirma and a couple other companies to get quotes. RJ arrived and I explained the issue. He took about 45 minutes to inspect and gave me an estimate for under $4,000. I was happy with that, signed the agreement, and cancelled the other companies' visits. A date was scheduled for a month later (just before Christmas). The technician Jeremy arrived on time and prepared. He was easy to get along with. A few hours after he informed me that he finished about 1/3 of the shop and that was all the foam in the estimate. He told me that he could stop or continue, but there is an extra cost. I felt like I really had no other option but continue. Jeremy seemed to empathize with the situation I was in and did what he could to keep the cost down. After all was set and done, my $4,000 estimate had turned into almost $10,000. I was unable to get in touch with RJ to talk about it at the time. He left a voicemail stating he was on vacation, but would elevate it with the team. After the new year I left voicemails with Victoria, the project manager, several times over a week and a half with no return call, even though being told she was in the office. I finally explained my issue with the person who answered the company's main line and that I had left several messages with no response. She advised that she would send an urgent note to Victoria and her boss. The next day I received an email from Victoria simply stating the technician had already given me a break and that I signed the authorization for additional work. I understand overages and that estimates are just a best guess, but my final cost was way over twice the original estimate, my calls were ignored, and the company does not seem to be concerned that my project was $6,000 over the estimate. Needless to say, I will not be doing business with them again.

Living in a 30-year-old home for the past two decades we've had several phases of upgrades, but one…read morething has always been absent from a 10x10 slab on our back porch: a hot tub. So, this summer, we decided to move forward with the plan to be "soakin' for the holidays" three months away. The only thing standing in the way of that dream: the slab and its neighbor had sunk a few extra degrees, roughly three inches, at the far edge. We were going to need to shore up and permanently stabilize this slab if our hopes of the (3-ton when filled) tub were going to materialize. I made a quick call to Terra Firma and they had an estimator out within a few days. The pricing was reasonable and had the standard 50% up front 50% when complete-type contract. Casey arrived spot-on at 8:00am yesterday morning and began doing his magic (the process involves boring 1/2" holes through the slab, then using high pressure and heat to inject a molten expanding foam under the slab.) The foam is rated to support about 5 tons (10,000 pounds) per pound of foam material, and....100 pounds later that whole slab is back to following the prescribed slope perfectly, raising almost three inches on the sunken side. He did a great job and was a great rep for the company, explaining what little was left to explain. He kept me up on the status of the (4-hour) job as he went along--because our slabs had previously cracked, he had to gently lift it up in small sections so as to not have the sections separate further. Perfect job. 24 hours later and the patched holes have dried to almost-invisible (see photos). Unless you know what you're looking for, you can't even really see that repairs were made. Now I just need to fill in the pre-existing cracks with concrete patching caulk and we're ready to schedule the hot tub delivery! Yippee! Thanks Terra Firma!

After having another firm yank my chain for 12 weeks setting my project back I asked Luke if he…read morecould design a simple pier plan for a metal building. He told me he could do it in three weeks. On the third week he emailed me and said he had run into so issues with other projects that ate some time up and informed me he would be done the next week. He finished on as he said and printed out three copies as needed to acquire permits. He was professional timely and communicative. I will use him again if I ever have a need

From the owner: Exodus Engineering offers expert engineering solutions for both residential and commercial property…read moreneeds in Thurston, Lewis, and Mason, Washington. We specialize in commercial water systems, residential, light commercial structures, foundations, and retaining walls. Our professional team provides prompt and exceptional services at reasonable rates. Call us today for more information.