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    Hood Devils Fire Protection

    5.0 (1 review)
    Open Open 24 hours

    Services - Hood Devils Fire Protection

    Air duct cleaning

    Fire protection services

    Hood Devils Fire Protection Photos

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    1 year ago

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    Drx Duct - Lint that the rude technician made me pick up myself

    Drx Duct

    (32 reviews)

    Everything went well . I called DRX Duct this morning I was…read moreso lucky that someone cancelled . I highly recommend them ! I don't usually write a review . I want you to know they are trustworthy and competent . They made it to my House this morning They were clean , efficient , helpful . It was a pleasure . They were knowledgeable. My husband is a contractor And they passed the test . My friend also recommended them highly . We are very happy!! Thank you DRX duct we appreciate good work . Amy and Paul Lewis South Orange NJ

    I called DRX to clean the chimney of my wood burning fireplace. I spoke with the the company and…read moretold them it was a single flue wood burning fireplace that was last cleaned a few years ago (2-3 years). They told me they could clean the chimney and we scheduled a session. The technicians called and arrived on time. They put down drop cloths and set up for the cleaning. All done very professionally. They started to do the cleaning which consisted of a large vacuum unit and compressed air. There were no brushes or other usual chimney cleaning equipment. The entire cleaning was done within the house. No one cleaned the chimney from the top. When I went to look at the cleaning I noticed there was still some evidence of creosote in the firebox. This is the reason I called them to do the chimney cleaning in the first place. I was told by the technician that they only do a Level 1 cleaning which is removing loose dirt and dust. (He showed me pictures of the work that was done and this level of dirt was removed). When I told him I was concerned about the creosote he said this was level 2 or 3 cleaning and they don't do this level of cleaning. I would need to find someone else to do this and they didn't have anyone to recommend. The technician said they can't tell the level of cleaning until they come out and most chimneys only need level 1. I said that when I book the appointment no one ever mentioned level of cleaning. I understood that the level of cleaning can't be assessed on a phone call. But, if this was known I might have made other arrangements. The owner did follow up with me later in the day to discuss the feedback I provided the technicians. I explained my concerns and he was gracious in understanding my perspective. Although there was the misunderstanding in the level of cleaning, the process was handled in a professional manner.

    Hood Devils Fire Protection - airductcleaning - Updated May 2026

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