First person to come, Scott Sabo, was very helpful and considerate. He informed me that he would…read morebe on military duty and would not be available for a few weeks. In the meantime, calls showed up on my caller ID from a Joshua Curtis. I called him back thinking I was returning a call from an acquaintance. He said he was from Paul Davis. He called a number of times thereafter, but left no messages, ever. Then I got an email, to quote: "Hello Allen, Thomas We value our relationship and service to our customers and we want to improve every day. We ask that you take just a few minutes to give us your sincere opinion about your experience with us. Sorry to hear that you didn't choose to proceed with us to perform your project! Based on your initial experience with us, how likely are you to recommend Paul Davis Restoration to a friend or colleague?" I then called Paul Davis and said I wasn't aware that I had not chosen to proceed with them. Ultimately, we set up an appointment for Friday August 8 at 9:00 AM. They showed up at 8:00 AM. I am still asleep as I have medical problems. They left phone messages saying they were there. When I returned the call shortly before 9:00 AM, I reached a voice mail. Left a message call was returned. They denied appointment was set for 9:00, saying they said between 8:00 and 9:00. I voiced my displeasure with the entire process of dealing with Paul Davis, whereupon I was told they would NOT work with me, as we were not a "good fit". The fault is entirely theirs and I told them I would give them a lousy review, Here it is. I would not recommend them and in fact would discourage anyone from using them for restoration services.

Hernan and his team did a fantastic job helping us during a difficult time. From the moment Hernan…read morecame to our house, we were filled with confidence in his knowledge and experience. He provided a calm and comforting experience to an unexpected situation. We truly appreciate and are so glad Hernan was there to help us!!

Highly recommend UWD. Andrey was able to provide a same-day quote in a fairly accurate range based…read moreon a handful of photos and some questions answered over text. He was responsive via text and able to schedule a team to come out the next day, which is exactly what you want to hear when you encounter water + mold damage in your home. He also helped answer questions related to reimbursement from a 3rd party (i.e., builder or insurance), which relieved some uncertainty and anxiety. His experienced crew lead also asked me at the start of the job if I would need to work with insurance, then took extra photos in case we needed them for reimbursement documentation. While on-site, his team was professional, communicative, and got an extensive job done in just 1 day. I appreciated that they set up a containment, showed me pictures as the work unfolded, and cleaned up thoroughly afterwards. They sent someone to pick up the industrial fans + de-humidifier on day 4 or 5. The final invoice clearly laid out all items and their costs.

I'm beyond thankful for the kindness and expertise I received. From the moment he arrived, his…read morecalm, reassuring presence turned a stressful situation into one I could face. He thoroughly assessed the water damage, explained everything with honesty, and gave me peace of mind. If you're looking for someone you can truly trust in a tough moment, he's the one. A true godsend!

A Quality Finish restored a turn of the century Lufkin glass cutting board for me. Beautiful…read morerestoration. Great customer service, professional team. Very proud of their magnificent work. Short turn around time. I will have this displayed in my home for many years to come... Thank you

Couldn't have had a better experience! Friendly, knowledgeable, great advice, our table ended up…read moreexactly as we'd hoped and it was less expensive than any other place we'd asked.

We asked to get an estimate on replacing our roof. Jhonathan was out very quickly and inspected the…read moreroof. Not only were we missing some shingles, but we had significant wind damage. He had worked with our insurance company before and suggested we file a claim to see if it was covered. He was here when the adjustor and her inspector were here and were in agreement with what he proposed to do. We decided to replace the gutters at the same time. We were so pleased that the claim was approved, materials ordered and appointment to have the work done. They were extremely professional and completed the work quickly. The gutters were done the following Monday. We were very pleased with the finished work and their price. Jhonathan and his crew are true professionals that make sure that your roof is repaired properly and completely up to code. I would recommend them highly!

Quality work , Rory was excellent working with our schedule and working with the insurance…read moreadjusters. Would highly recommend their services.

Called and spoke to Vitalia. Had me send address in email and would get back to me. Didn't hear…read moreback so called next day- again, he would look at his schedule and get back to me. Never heard from him. Don't bother with this company. They are unresponsive and apparently don't want more business.

I've used rainbow international Gainesville to check out some areas in my house and they were very…read moreresponsive to my concerns. They responded out very quickly and were thorough with their work. I would use this company again and recommend them for any needed restoration services

We called Modern Remodeling after a big wind storm and several door-to-door roofers came to ask for…read moreour business. A good friend had used them for extensive work around his house and we wanted someone we could trust. Modern has been awesome! They dealt with State Farm on our behalf for over a YEAR (that's an entirely different review!) and our new roof is amazing. They've also done painting, carpentry, closed in some windows, replaced a doorframe and door, and more. We couldn't be happier with everyone we've worked with there. The pricing has been reasonable and we feel lucky to have found them. We've already recommended to another friend. Definitely recommend!

This Modern Remodeling guy was knocking door to door, and when I did not answer in time, he stole a…read moredoor hanger I had on my front door. I called his business who directed him to return it. While returning it, he laughed and said he didn't steal it... while putting it back on my door. Buyer beware.

Working with these folks was a great experience! They went above and beyond to work with my partial…read morerenovation due to water damage, which was tricky in my financial parameters. From the owner to the project support to admin and all the on-site workers I've interacted with have been kind, wonderfully helpful and experts at their jobs. The value of the work performed was excellent and I'm thankful for their responsiveness. The project did drag out longer than we first anticipated but in the end, it all worked out great and I'd rather have the good quality work than have it be done fast and haphazardly. Special shout-out to Michelle Plummer, who was l understanding and patient with me, even when I wasn't the easiest stressed-out person to deal with in the moment. What an angel! Thanks, ARS Team!!

Job well done. Our blind cabinet could have been constructed better. Overall solid job.read more

Spend a few minutes reading this long review and save yourself months of HORROR!…read more We hired Anthony Restoration after a water leak in March 2025. This was the first time we had a water leak so did not know the process and trusted them. They assured us that they would work with the insurance company and that we would not have to get involved with the process. Anthony billed the insurance company for two separate set of invoices, the first of which was paid in full. The issue arose with the second invoice where the insurance company declined part of the payment stating that the services rendered by Anthony were excessive and not warranted for the type of damage which we had. This is where the horror started: On the second invoice, our insurance company issued a payment in the amount of $6950 (based on the services they thought were warranted by the damage) on 6/13/2025. Anthony held onto that payment for TWO MONTHS, did not cash the check and then after 2 months sent us a demand letter for the entire amount IGNORING the payment which they had received from the insurance company. They also charged us for 3 months of interest charges and then added a collection charge of $600 in addition to the interest charges. This in-spite of me calling them a few times to see where things were with the resolution of the claim to which I was CATEGORICALLY told that NO action was needed on my end. Folks from their receivables department kept misleading us by telling us the source of the issue was related to the deductible which we had already paid. I had to arrange for conference calls and numerous back and forth emails between them and the insurance company to get them to finally accept that the source of the issue was not one related to deductible but instead had to do with them charging for services which the insurance company did not find as being commensurate with the type of damage we had. On one call, Anthony even had the gall to tell us that we should seek counsel and go after the insurance company even though the fault was all along with them. This company is OUT TO LOOT YOU! Those of us who go through a water incidents for the most part don't know the process and hope that the company that they hire would look out in their interest. NOT THESE GUYS!!! They lack basic communication and their internal processes seem broken with one part of the organization not in sync with another part of the organization. All along I was trrying to get this issue resolved while spending countless hours of my personal time. I even asked that the owner of the company call me. I am STILL awaiting that call! While I am no fan of these big insurance companies, having spent countless hours going through this back and forth between Anthony restoration and the insurance company, I can safely say that our insurance company was fair in their determination of what should have been a fair price for the job and in-spite of that Anthony kept MISLEADING us. Water damage can be very mentally straining, NO ONE DESERVES the way Anthony tried to mislead us! I will be pursuing this case with the State of Virginia and another body which can bring us justice!

Brian conducted a very thorough review of the affected areas and accurately identified the source…read moreof the water leak. Bonus points for driving out to our home at 7:30PM and not even asking for a service fee. Would call again.

Very rude driver, got a bad attitude at a traffic light, I had to blow my horn to him because of…read morenot moving while the light was green, while on the road was very intimidating and challenging, not appropriate at least while driving a company vehicle. Be aware of this driver

For the second time in the 2 years since I bought my current home, Khaliq has come to the rescue…read moreafter another contractor botched a project. I can't overemphasize how much I wish I'd started with him in both cases (I didn't know better the 1st time, & he wasn't available when I started a massive renovation following a flood later). Having gone through a nightmare scenario with a contractor who lied and did subpar work, I'm uber aware of the difference. Khaliq is professional, knowledgeable and straightforward. He's come up w/ a number of clever workarounds that saved me from starting over w/ some of the work and is transparent about what to expect at each phase. He's also working faster solo than a crew of workers for the company that botched my reno. Recommend!

I had the unfortunate experience of having water damage in my home. The plus in this process was…read morethis company. Melvin was outstanding each of the 3 times he had to come out to my home. This company even worked around my hectic work schedule, even as recent as 8/10/22 Melvin came out after their appointment window to finalize work.

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.