Based on my experience with Honeydew Roofing, I strongly recommend you find a different roofing company! My experience exposed a lack of integrity and that the co-owner, Christian Bolding, does not keep his word and cannot be trusted. I feel I was manipulated, pressured and coerced into signing an agreement of work and into paying my insurance deductible up front, even before my insurance company (USAA) had an opportunity to inspect my roof. Honeydew employee, Dalton Goodwin who arrived at my house in a "Precision Home Pros" paint-wrapped vehicle and said they operate under that name in McKinney TX, had me sign the work agreement on an iPad and didn't point out any specifics of the agreement. In a call with Mr. Bolding on Mr. Goodwin's speaker phone, before I paid Honeydew the deductible amount, I asked what if USAA doesn't find damage. Mr. Bolding's response was, "We'll refund your money." USAA found no hail damage, yet Mr. Bolding has refused to repay me the 2% deductible, worth several thousand dollars. I'm ashamed to say I signed the work agreement without reading it. It states they will not refund or repay the insurance deductible payment I made to them, even if the insurance company doesn't find damage. Mr. Bolding told me it is law that they must collect the deductible. I've since called multiple roofing companies who confirmed it is law to collect the deductible, but not before damage is confirmed by the insurance company. Every roofing company I spoke with said they would never collect the deductible before the insurance company has inspected the roof. I feel I've been scammed. USAA used a 3rd party adjuster from All Cat Services to inspect my roof. They said the only damage they found was in 2 different 10'x10' squares which were marked by Honeydew. They said the damage is not consistent with storm damage. No damage was found anywhere else on my roof. I've given Honeydew the general report and the photo sheet I obtained from USAA. The USAA claims rep verbally told me the only damage on my roof was "manufactured damage" and referred to it as vandalism. USAA will pay for a new roof under vandalism coverage, not hail damage. Honeydew was the only company on my roof. Even after sharing this information with Honeydew both verbally and in writing, Mr. Bolding has refused to refund my money. The evidence from USAA suggests that Honeydew is responsible for the damage to my roof. I don't want Honeydew Roofing to replace my roof based on this evidence. My wife and I are senior citizens, and I feel we are victims of financial abuse of the elderly. I wish I had done an internet search on Mr. Bolding before I engaged with Honeydew. Don't make the same mistake we did, choose a different roofing company. read more
