Couldn't be happier with the service we've been receiving from Great Bear Septic over the years…read more They are professional, take the time to answer our questions, and are unfailingly cheerful. They are a pleasure to work with. When we first purchased our home ten years ago, we had Earthcare take a look at our system. They tried to talk us into a $20,000+ replacement of our system. Something didn't seem quite right, so on the recommendation of friends, we reached out to Great Bear. Ten years later, with regular pumping from Great Bear, system still works great. In addition to all their other fine qualities, the team at Great Bear is trustworthy! Could not ask for more.

Mike and Billy pumped out our septic tank this morning. Not only did they perform an excellent job…read moreof it, but Mike offered invaluable advice going forward. These guys work hard and are pleasant and professional. We will be calling Great Bear Septic again for our next scheduled clean out. Absolutely! ~J and B Maron, Carmel, NY

Septic went down on Sunday and regular Septic service advised me that they could be there by…read moreThursday. Called this company and they called right back, were there next morning, figured out the problem and I was back in business that afternoon. Very professional, explained what was necessary with associated costs and repaired it. Highly recommend

Just finished my job... quick, professional... answered all my questions ( and then some) and left…read moremy yard looking better than before their work!!! New field in place!

We were stuck with a full septic tank & no way to flush. Called on a sat morning & they were here…read morepumping within a couple hours. Very grateful!!! THANK YOU!

I contacted this company for a quote to perform hydrovac work and repair a curb box. Rose took all…read moremy information but didn't even have the decency to follow up. Two weeks went by, and I never heard back. If they can't handle basic communication or provide an estimate, how can they be trusted with a job? Completely unreliable--would NEVER recommend.

This was a great service. This husband and wife team was the right choice for us. John is very good…read morein what he does. Ours was a difficult job; meaning too much unwanted stuff in our septic tank but Quick Pumping managed to clean it. It took him a much longer period to do the job and he did not charge me a penny extra for the unexpected level of difficulty. I will hire this company next time I need this service.

I have just scheduled service and the process was super clear and fast. I look forward to their…read moreservice visit because they are super nice and efficient on the phone!

This review is based on the consultation that I was provided. We are considering repair to our…read morecurrent system. I was impressed by the consultative approach and some of the ideas that were presented to me.

After septic issues, we hired one of the bigger companies who came to evaluate the issue. After…read moreextensive digging, they insisted a new tank was required and submitted a proposal. We ended up getting other quotes and Dan came over and spent time with us going through the process and was knowledgeable and thorough. He recommended that there was no immediate urgency for installing a new tank. Dan gave us a better quote, and when the spring comes, we are going to hire HIM to do the work.

Santiago did an excellent job inspecting a septic tank as part of a home purchase. He is…read moretrustworthy and thorough. He noticed serious issues that needed repair but also explicitly avoided a conflict of interest by saying he doesn't repair what he inspects, which is very honorable. Great experience and would hire again.

These guys did an amazing job during our septic inspection, saving us from what would have been a…read morehuge money pit in my opinion. They were also gracious with their time, walking us through the issues they uncovered multiple times while we were mulling over our decision of whether to proceed with the purchase.

I initially contacted Tyndall Septic Services in Brewster, NY since they had good reviews on the…read moreinternet but they were backed up for 2 months. So I contacted Eastern States Septic Co in regards to my sewer system not working. They were available. (Maybe this was a sign from above.) They had serviced my sewer system four months ago to fix a float switch and reset alarm ($150 charge) and empty the tank ($325 charge) - $510 bill with tax. I spoke to Ritchie and was disappointed that I needed his service again. Since he did not like my attitude, he hung up on me. I called him back since I needed some body and they were local. He knew very little about the system even though he had serviced it four months ago. So I found the invoice of the plumber who installed the pump 14 months ago and told him that a Liberty 50E pump was installed. He said that these are pumps sold at the Home Depot stores and any respectable plumber would not have installed such a pump. In the meantime, he only installs Goulds pumps which he claims are much better. Curious, I decided to investigate this Liberty pump. I called Best Plumbing in Westchester County. They only sell Zoeller and Liberty pumps to plumbers and Liberty is a popular brand with them. I emailed another plumbing distributor. They sell Goulds and Liberty pumps. They claim that they are both made in the USA and are both good but the Liberty is less expensive. Finally, at the link below, Liberty is listed as a top rated pump. In conclusion, I feel that Eastern States Septic just wants to sell a more expensive pump to make more money. https://www.sumppumpsdirect.com/stories/726-Top-Rated-and-Best-Selling-Sewage-Pumps.html Ritchie finally agreed to service my sewer system. He pumped out the tank for a $325 charge and found that the pump was disconnected from the outtake pipe. He charged $150 to reconnect it which I thought was expensive. I asked him if the plumber who initially installed it did not connect it correctly. He never answered me. I also asked him if the tank could have been emptied by connecting a pump to the outtake pipe, thus saving $325. He never answered me. I called a local plumber after their work was completed and he stated that he would have put a pump into the tank and connected a hose to the outlet pipe in order to empty the tank thus saving me a $325 charge. In conclusion, Eastern State Septic completed the job (time will how well they completed their work) but both jobs could have been done for at least $650 less ($325 charge to empty the tank.) In conclusion, they are not looking out for the best interest of their customer. Their interest is to maximize revenue for their firm at the expense of the customer. By the way, I found the Westchester County Licensed Septic Collectors list after their work was completed. It seems that there are several options. https://health.westchestergov.com/images/stories/realty/septic/SepticContractorsDec2018.pdf https://health.westchestergov.com/images/stories/realty/septic/SepticCollectorsDec2018.pdf

I've been using this company for 10+ years to pump my septic and have always had excellent service…read more Richie is a great guy and I enjoy all the poo-poo puns we exchange when he comes around. I don't quite understand the negative review above, sounds like the guy was more concerned with saving every possible penny than getting reliable service, which Richie provides. No BS!

If you don't believe in magic you will after these fellas leave your house! Stellar job Al thanks !read more

Al is very professional, pleasant, very good at explaining the issues at hand and alternative…read moresolutions. His prices are reasonable. I called him yesterday morning and he came that same afternoon to snake a camera into a sewer pipe to diagnose the problem. He was back the next day to clear the pipe, going the extra yards so to speak to scope upstream and downstream of the problem. Highly recommended.

Britney in the office is incredibly sweet and helpful, and the tech who came out and helped us…read more(Mark), was very friendly. We had a septic/main line clog emergency, and they got someone out here the same day. They gave us a broad timeframe, and they also sent a text when they were on their way, which we appreciated. Long story short, they get the job done, and we feel they charge a fair price. We'll be using them again!

Very professional They arrived on time,…read moreVery knowledgeable on septic systems, Explained everything in detail, Clean an efficient, A little pricey but definitely worth it Highly recommend

Vic, the owner did a great job in repairing our septic system with new leach fields. He is honest,…read moreefficient, reliable, and knows what he is doing! Recommended him to my neighbor for complete new septic system and he was grateful! Do not hesitate to contact him! Suggest you also see other great reviews on the internet. Thanks Vic! Peter Reeves - Carmel NY

From the owner: We pride ourselves in quick, responsive, reliable and reasonable solutions to all your Septic &…read moreDrainage Needs. Whether you need Septic repairs such as a new Tank, Fields or possibly just a High Pressure Jetting of the lines - we evaluate your situation and make professional recommendations.